Phillips Buick GMC - Service Center

Good dealership. Happy with service personnel Very happy with the dealership, both for service and when I bought the car(s). Would recommend for both their service and the car sales people Very happy with the dealership, both for service and when I bought the car(s). Would recommend for both their service and the car sales people More

Used to be good I have done business with this dealership for the past 11 years. I have bought 2 cars from them and was pleased until recently. Getting my car service I have done business with this dealership for the past 11 years. I have bought 2 cars from them and was pleased until recently. Getting my car serviced has been a terrible experience. I have a 2009 Pontiac Vibe that has a recall on the passenger side airbag. I have made appointments twice after being told that the parts were available for the repair. It is about a 40 mile round trip for me to travel to this dealership. Both times I arrived only to be told that oops! the parts weren't available. Now I am being told that my airbag will probably never be fixed because my model is no longer made. Really? When there is a major lawsuit over this issue? I find that hard to believe. More