Phillips Buick GMC - Service Center

Phillip’s Buick service department has always been very professional, caring about your problem, and friendly to you to make you feel that your problem is the most important thing of the day. The waiting a professional, caring about your problem, and friendly to you to make you feel that your problem is the most important thing of the day. The waiting area is always clean, complementary coffee and enjoyable place to read while your car is being service. More

Great sales experience as usual. Service was great as usual!! Feels like family. Let's go Brandon! usual!! Feels like family. Let's go Brandon! More

Was greeted the moment i arrived for my appt….Professional … Courtious….The work done promptly while i waited in a comfortable service area… appt….Professional … Courtious….The work done promptly while i waited in a comfortable service area… More

A full service was performed by Phillips. Everything was completed at a high lever expertise. Friendly service too. completed at a high lever expertise. Friendly service too. More

Fast, friendly, efficient! I dropped my car off the night before and they had it done the next day at noon. before and they had it done the next day at noon. More

Service advisors and staff very professional. Pleased with latest experience at Phillips and highly recommend your service team with latest experience at Phillips and highly recommend your service team More

Leas than one hour after arriving with a car that needed to be jumped. ,I left the dea l earshot with a new battery at no cost to me. This was a leased car. Great service!! to be jumped. ,I left the dea l earshot with a new battery at no cost to me. This was a leased car. Great service!! More

Best dealership I have ever been to. Nice clean facility, outstanding service, courteous shuttle drivers. GREAT, GREAT experience. outstanding service, courteous shuttle drivers. GREAT, GREAT experience. More

Horrible dealership to take your car for service. My truck has been there for 4 months going to 5. I was dealing with Jim Berlin, service advisor. There was no communications between the dealership and truck has been there for 4 months going to 5. I was dealing with Jim Berlin, service advisor. There was no communications between the dealership and myself. I had to constantly checking, they’ll not call me for any up dates. At last Keith, the Mgr. Tried to be helpful however the damage is already happened. I really regretted taken my truck at that dealership. The treatment was welcome at all. I end up in a rental, when the truck is finally ready, they finally called and rushing me to come pick it up, while I was out of month in a business trip not knowing when my truck would of be ready. they charged me over $2000. For the rental. I’m unsure of what to do at this point. Thinking of bringing this into legal matter, because this is really unfair to me as a customer. I’m still making payments and paying insurance while they are fixing my truck. Every time I called they told me parts in order not sure when. It will be in. Also, I’m not truck why this type of treatment maybe I’m a black male, but unsure. I don’t think they’re doing this to anyone else’s. The retaliation towards me is uncalled for and I demand justice for them charging me extra money while I wasn’t sure when they truck will be ready. Please stay away from this dealership as much as possible. Definitely if you’re black, they’ll try all the can if you’re driving a nice car to harm you and your car. They hold on to my car for 4-5 months, hmmm you wonder why. My brand new 2021 that I bought after three days broke down and took it to dealership and the told me the cam sensors issue, unbelievable that took over 5 months to be fixed. i believe the only reason why the treat me like this is because I’m black, there’s no other reason towards it. More