Phillips Buick GMC - Service Center

Great service Even though the service department was short-staffed, and I was there a little longer than I had hoped, I was kept informed of everything found. Dan w Even though the service department was short-staffed, and I was there a little longer than I had hoped, I was kept informed of everything found. Dan was very courteous and did all he could to make my visit as brief as possible. More

Spare tire issue Just returned home from having my spare tire mounted in my vehicle. I am happy happy happy. Thank you Bart Larue for addressing my concerns and takin Just returned home from having my spare tire mounted in my vehicle. I am happy happy happy. Thank you Bart Larue for addressing my concerns and taking care of the miscommunications. More

Good dealership. Happy with service personnel Very happy with the dealership, both for service and when I bought the car(s). Would recommend for both their service and the car sales people Very happy with the dealership, both for service and when I bought the car(s). Would recommend for both their service and the car sales people More

Used to be good I have done business with this dealership for the past 11 years. I have bought 2 cars from them and was pleased until recently. Getting my car service I have done business with this dealership for the past 11 years. I have bought 2 cars from them and was pleased until recently. Getting my car serviced has been a terrible experience. I have a 2009 Pontiac Vibe that has a recall on the passenger side airbag. I have made appointments twice after being told that the parts were available for the repair. It is about a 40 mile round trip for me to travel to this dealership. Both times I arrived only to be told that oops! the parts weren't available. Now I am being told that my airbag will probably never be fixed because my model is no longer made. Really? When there is a major lawsuit over this issue? I find that hard to believe. More