Phillips Buick GMC - Service Center

Great Service I'd like to thank Katie, my service advisor, for keeping me informed on the progress of my warranty repair, and the technician who worked on my car fo I'd like to thank Katie, my service advisor, for keeping me informed on the progress of my warranty repair, and the technician who worked on my car for having it done the same day. This is one reason I buy my vehicles at Phillips Buick/GMC. More

Excellent sevice experience. Professional service from Zack Zack was friendly, professional and made sure the job got time in a timely manner. Excellent work. I will hopefully find him again. It did more that Zack was friendly, professional and made sure the job got time in a timely manner. Excellent work. I will hopefully find him again. It did more that was expected. More

needed work on car everything was great!!!! in and out quickly. everybody was very nice.zack was very professional,and very nice. every thing was covered under warranty. everything was great!!!! in and out quickly. everybody was very nice.zack was very professional,and very nice. every thing was covered under warranty. thanks for everything More

Repair Very nice people have respect for there customers and good service.Don always make you feel at home after the repair to the service center for a oil c Very nice people have respect for there customers and good service.Don always make you feel at home after the repair to the service center for a oil change which was nice More

On time, quick service Called at 9 a.m., appt. by 10. Fixed and done by 12 za.m. friendly, and got instructions on operating radio as well as several other operating quest Called at 9 a.m., appt. by 10. Fixed and done by 12 za.m. friendly, and got instructions on operating radio as well as several other operating questions More

Great service Even though the service department was short-staffed, and I was there a little longer than I had hoped, I was kept informed of everything found. Dan w Even though the service department was short-staffed, and I was there a little longer than I had hoped, I was kept informed of everything found. Dan was very courteous and did all he could to make my visit as brief as possible. More

Spare tire issue Just returned home from having my spare tire mounted in my vehicle. I am happy happy happy. Thank you Bart Larue for addressing my concerns and takin Just returned home from having my spare tire mounted in my vehicle. I am happy happy happy. Thank you Bart Larue for addressing my concerns and taking care of the miscommunications. More

Good dealership. Happy with service personnel Very happy with the dealership, both for service and when I bought the car(s). Would recommend for both their service and the car sales people Very happy with the dealership, both for service and when I bought the car(s). Would recommend for both their service and the car sales people More

Used to be good I have done business with this dealership for the past 11 years. I have bought 2 cars from them and was pleased until recently. Getting my car service I have done business with this dealership for the past 11 years. I have bought 2 cars from them and was pleased until recently. Getting my car serviced has been a terrible experience. I have a 2009 Pontiac Vibe that has a recall on the passenger side airbag. I have made appointments twice after being told that the parts were available for the repair. It is about a 40 mile round trip for me to travel to this dealership. Both times I arrived only to be told that oops! the parts weren't available. Now I am being told that my airbag will probably never be fixed because my model is no longer made. Really? When there is a major lawsuit over this issue? I find that hard to believe. More