Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Phillips Buick GMC - Service Center

Fruitland Park, FL

4.5
951 Reviews

951 Reviews of Phillips Buick GMC - Service Center

Sort by
October 22, 2021

Service manager, Jim, explained what was wrong, how it could be fixed and checked into the extended warranty for me..the repair wasn’t covered.. however everyone was very courteous and I wouldn’t hesitate More

by Mopsieone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
Report | Print
Oct 27, 2021 -

Phillips Buick GMC responded

Thank you for taking the time to rate your experience here at Phillips Buick GMC and giving us 5-Stars. Your kind words for Jim are appreciated. The detail you provided gives an excellent thumbnail sketch of the service process. Communication is a vital part of the work performed and we value building a relationship with those we serve. Thanks again for letting us know how you felt about doing business with us. We look forward to seeing you again.

October 22, 2021

Went in for an oil change. Service was fast and efficient. Easy to deal with. More

by justcruzin2012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy
Report | Print
Oct 27, 2021 -

Phillips Buick GMC responded

Thank you for the great 5 Star review. We appreciate your business and look forward to seeing you again.

October 22, 2021

I took my encore in since check engine light was on and when filling gas tank control on pump kept cutting off It took almost 5 mins to put a few gallons in. I was told It was vapor lock caused by a bad v More

by DEW6742
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Ed Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
October 22, 2021

Phillip’s Buick service department has always been very professional, caring about your problem, and friendly to you to make you feel that your problem is the most important thing of the day. The waiting a More

by PLCWELDON
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Zack in service , Ken "Buzz" Buzby, Bart Larue
Report | Print
Oct 28, 2021 -

Phillips Buick GMC responded

Professional, caring, friendly, care about your concerns, clean waiting room and good coffee is a great resume for us to have. We would add, Great Customers. Thank you for the 5-Star review and taking time to rate us. We are so glad you noticed our efforts to earn your approval and business. It takes two for a relationship to develop and communication is vital. Thank you for your kind words and continued confidence in Phillips Buick GMC.

October 22, 2021

Great sales experience as usual. Service was great as usual!! Feels like family. Let's go Brandon! More

by FREEBIRDKEITH63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Wertz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred "Coach" Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Songer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 27, 2021 -

Phillips Buick GMC responded

Outstanding review. Thank you for the 5-Stars, the kind words and bringing a smile to our faces. We value our relationship with you and look forward to seeing you again.

October 22, 2021

Was greeted the moment i arrived for my appt….Professional … Courtious….The work done promptly while i waited in a comfortable service area… More

by Eddies55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cat Langbehn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 27, 2021 -

Phillips Buick GMC responded

Remember the old A-Team show from back in the 80s? Colonel John “Hannibal” Smith would say, “I love it when a plan comes together.” We agree with the colonel, because customers like you like it that way. Thanks Eddie for the 5-Star review and the kind words for all of our staff. It was a pleasure to serve you and we look forward to seeing you again.

October 20, 2021

A full service was performed by Phillips. Everything was completed at a high lever expertise. Friendly service too. More

by WILLIAMHMURPHY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
jim berlin
Report | Print
Oct 20, 2021 -

Phillips Buick GMC responded

Thank you for the kind words and your recommendation. We're committed to providing top quality service and we are happy to hear that your experience reflected this dedication. See you during your next appointment!

October 19, 2021

Fast, friendly, efficient! I dropped my car off the night before and they had it done the next day at noon. More

by Jillianlp83
Recommend Dealer
Yes
Employees Worked With
Zack
Report | Print
Oct 19, 2021 -

Phillips Buick GMC responded

Thank you for trusting us and coming in to service your vehicle. We are so glad your experience was nothing short of fantastic! See you during your next appointment!

October 19, 2021

Service advisors and staff very professional. Pleased with latest experience at Phillips and highly recommend your service team More

by Elaine.Kulick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Berlin in service
Report | Print
Oct 19, 2021 -

Phillips Buick GMC responded

Thank you for taking the time to highlight Jim and the service team! Customer service is one of our top priorities, so we really appreciate your positive comments and recommendation. We look forward to helping again next time you're in need!

October 16, 2021

Leas than one hour after arriving with a car that needed to be jumped. ,I left the dea l earshot with a new battery at no cost to me. This was a leased car. Great service!! More

by THESAINT0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith in service
Report | Print
Oct 19, 2021 -

Phillips Buick GMC responded

Thank you so much for the great review! We're glad to hear our service department got you back on the road so quickly. We look forward to helping again next time you're in need!

1
...
88
89
90
...
96