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Phillips Buick GMC - Service Center

Fruitland Park, FL

4.5
951 Reviews

951 Reviews of Phillips Buick GMC - Service Center

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November 04, 2021

Part was out of stalk, apparently hard to find? Jim and cashier were Professional and courteous. Thank you! More

by ROOMERS1969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim
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Nov 05, 2021 -

Phillips Buick GMC responded

Thanks for the great 5-Star review and the kind words for Jim and our wonderful cashier. We believe in being Professional Grade throughout the organization. We are so glad when our customers notice and tell us why they continue to place their confidence in Phillips Buick GMC. We look forward to seeing you again.

November 04, 2021

Blake and Zack took care of us and were amazing. Best service we’ve had in a long time. More

by greg77nelson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zack
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Nov 05, 2021 -

Phillips Buick GMC responded

Blake and Zack are the dynamic duo it seems, because so many customers appreciate their ability to amaze. We look forward to your next visit. We promise, your service at Phillips Buick GMC gets better every time. You see, we only service the best customers, like you, so how can we miss? Hi Five, Greg! Thanks for the 5-Stars and taking time to tell us about your visit. Awesome.

November 03, 2021

Someone is always there to greet me with any problem. Prompt and courteous. They keep Me informed about what they have to do. Shuttle service home if needed. The popcorn is GREAT! More

by WAYNEHG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Bonner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2021 -

Phillips Buick GMC responded

Wayne, prompt, courteous and keeping you informed is exactly the way we intend each service experience go. Of course the key is fresh popcorn and great customers like you. We are happy to give you a ride home because we know you have a schedule to keep as well. Thoughtful amenities can be taken for granted, and it is always edifying to hear a customer's take on a visit to our Service Department. We appreciate you taking time to write your review and giving us the great 5-Star rating. High five Wayne, Thanks. We look forward to serving you again.

November 02, 2021

I brought my Enclave in for service on Thursday, it was ready for pickup Friday. The vehicle runs great. Phillips is my dealer of choice. Great service and Great people. More

by KBUCK295
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Beserock
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Nov 02, 2021 -

Phillips Buick GMC responded

"Great service and Great people." Wow! Thanks for that, and the 5-Star review. We really appreciate you taking time to give us such a great review. We would add, "Great Customer." (That would be you.} So, here are 5-Stars especially for you, just to let we know that we look forward to seeing you again.

November 02, 2021

Good person gave lot of time getting me a car to my house to buy .few things wrong with car said would fix them and fill with gas ,needs battery in key .thanks gail More

by Gail
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart Larue
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Nov 03, 2021 -

Phillips Buick GMC responded

Gail, we are happy to hear you had a pleasant experience in our sales department. Bart is a big part of our success here at Phillips Buick GMC! Enjoy your new vehicle and we will be here whenever you need us! Thanks so much for the great 5-Star review and taking time to let us know how you feel about doing business with us.

November 01, 2021

Top notch. Great service. Polite staff! I needed a ride home and back again and they took good care of me. More

by TURNQUISTLM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Brandt
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Nov 02, 2021 -

Phillips Buick GMC responded

The Five-Star rating is much appreciated as well as you taking the time to let us know how your Service Appointment worked out. Your kind words for our staff was a welcome pat-on-the-back for our team. The only question we have is, "Did you call shotgun on the ride home?" Thanks again for the great review, and we look forward to your next visit and ride to and fro.

Nov 02, 2021 -

TURNQUISTLM responded

Yed

November 01, 2021

Awesome dealership! I have owned several GMC vehicles dating back to 2000, exclusively being serviced at Phillips GMC. They have always done an excellent job. The Service department unquestionably is o More

by MP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Wertz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Wertz
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Nov 02, 2021 -

Phillips Buick GMC responded

Your review was wonderful to read - thank you for sharing! Our team aims to take excellent care of our guests and we're happy to hear that we hit the mark. Thank you for choosing Phillips Buick GMC as your first choice for all your automotive needs! Our team looks forward to working with you again in the future. Until then, safe travels

Nov 03, 2021 -

MP responded

Thank you!

November 01, 2021

Courteous and professional. Would highly recommend. Done in. Timely fashion. Would definitely biy another car here. More

by budanddebbrowning
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken "Buzz" Buzby
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Nov 02, 2021 -

Phillips Buick GMC responded

Thanks Bud. Car buying is a joint effort and it sure helps when the customer is on the same page as we are. We always want to do things in a timely fashion and thanks for helping us serve you better. We deeply appreciate your recommendation and the wonderful 5-Star review. You know you are always welcome here and we look forward to your next visit here at Phillips Buick GMC.

October 29, 2021

Friendly staff, clean lounge and bathroom. They went above and beyond to get my truck out same day. More

by Luan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach in Service Dept
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Oct 29, 2021 -

Luan responded

Friendly staff, clean lounge and bathroom. They went above and beyond to get my truck out same day.

October 29, 2021

They usually treat you very well. What needs to be done is usually dine fight the first time. More

by roygancar
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Service dept.
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Oct 29, 2021 -

Phillips Buick GMC responded

Thank you for the High Review. We appreciate you taking time to rate us and letting us know how you feel about doing business with Phillips Buick GMC. It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!

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