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Phillips Buick GMC

Fruitland Park, FL

4.5
2,997 Reviews

2160 US Hwy 441-27

Fruitland Park, FL

34731

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2,997 Reviews of Phillips Buick GMC

February 26, 2022

We just purchased a 2022 Envision from Phillips Buick. Once again, we were very satisfied with the sales service we received. Fred Allen has been our salesman for the last 6 vehicles and he has done an More

by Dlaspesa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred "Coach" Allen, Chris Harmon
Feb 28, 2022 -

Phillips Buick GMC responded

Wow! 5-Stars and kind words for Fred, Chris and Sean too. You really know how to make us feel good. A relationship that has resulted in 6 vehicles being purchased is impressive because it shows what a great team we make. Thank you for your continued confidence in us over the years. It means so much. We look forward to seeing you again.

February 25, 2022

It took two tryes but got the car I wanted even though it cost more than i wanted to pay. More

by douglaspeshtigo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Harmon
Feb 28, 2022 -

Phillips Buick GMC responded

Douglas, thank you for the 5-Star rating and your tale of perseverance and success. We are so glad we were able to work together with you on this deal and getting you what you needed. We appreciate your confidence in us and look forward to your next visit.

February 25, 2022

Very pleasant and knowledgeable sales person, Daniel Wertz. We did think that there was a lot of fudging with the price, both with the new vehicle and the trade-in which was very confusing and left a ba More

by MAPLEWINGS7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Wertz
Feb 28, 2022 -

Phillips Buick GMC responded

Thank you so much for the high rating and the kind words about Dan. We are grateful for the consideration you have shown us over the years and giving us the opportunity to serve you on numerous occasions. As far as the trade valuation and new car pricing, we would be happy to go over the details with you. Thank you for your continued confidence in us and we look forward to seeing you soon.

February 25, 2022

Service completed in a timely manner. Made arrangements for rental car to pick me up at dealership More

by bevstaples
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
Feb 28, 2022 -

Phillips Buick GMC responded

Bev, we appreciate you for taking the time to give Phillips Buick GMC such an excellent 5-Star rating. It helps us to know that we are meeting the needs of our customers and their GM vehicles. We look forward to your next visit.

February 24, 2022

The salesman Brian S Brandt was professional and time conscience. Not wasting time or rushing through. (Often missing from Auto dealerships.) Answers to all questions with out needless small talk. Same w More

by UNDERWOODLARRY381
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Brown, Brian Brandt
Feb 25, 2022 -

Phillips Buick GMC responded

Larry, thank you so much for the glowing recommendation! We do very much aim to have a friendly environment here with a focus on customer service. We know that your time is valuable and are so glad you valued our efficient approach. Your 5-Star rating means so much to us because that is our goal with every customer. Thank you for your business and we look forward to your next visit,

February 24, 2022

We have dealt with Phillips Buick for 13 1/2 years. We have purchased 3 autos rom them. We have always been well pleased with the salesmen and the service. Buzz is exceptional. He was patient with us. More

by heldt2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Riley, Ken "Buzz" Buzby
Feb 25, 2022 -

Phillips Buick GMC responded

Extraordinary times demand extraordinary efforts to provide the level of service we have as our objective. It is fun to sell cars and trucks to people like you and we appreciate your continued confidence in us and Buzz. We are so glad you wrote your review because it expresses the experience of so many people these days. Truly, a team effort involving both the customer and Sales Team is of vital importance in today's market. Thank you for being willing to work with us and then giving us a 5-Star rating. How about a High-Five for you? We appreciate your business and we value our shared relationship.

February 24, 2022

Friendly trustworthy salesmen (Ed Owens), terrific mechanics, great quick lube service, beautiful automobiles! Thier the best! More

by wilburjrw
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Owens, Jim Berlin
Feb 25, 2022 -

Phillips Buick GMC responded

Wilbur, thanks for the great review and the 5-Star rating. The kind words for Ed and our Service Team are appreciated and made us smile with satisfaction. We love it when we get 5-Stars from our favorite customers. Did we mention that we are looking forward to your next visit? Well, we are. Hurry back.

Feb 25, 2022 -

wilburjrw responded

Ratings are well deserved. Hopefully I’m only back for my annual oil change. Best regards, John Wilbur.

February 22, 2022

The dealership would like for me to run the truck until the transmission blows up because the mechanics don’t have an idea what is wrong. This message was requested and is on my invoice. INEXCUSABLE More

by Russ
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Zach
February 21, 2022

The Enclave was repaired for loose transmission plug leak quickly and Zach explained what the problem was. More

by cjmalpass71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach
Feb 21, 2022 -

Phillips Buick GMC responded

Thank you for the 5-Star review and the kind words for Zach. We aim for 100% customer satisfaction on every visit; whether it be a Vehicle Purchase, a Service visit or a quick trip to run into Parts looking for new floor mats.We appreciate your business and are grateful for you taking time to review and rate your experience at Phillips Buick GMC.

February 21, 2022

Good prompt service provided to an out of state traveler. I would recommend them to anyone More

by fsschro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
Feb 21, 2022 -

Phillips Buick GMC responded

Your recommendation of Phillips Buick GMC is much appreciated and thank you for the great 5-Star rating! We service what we sell and offer the same care and consideration to all who come to us looking for service or with a problem to solve. We communicate with those we service and make them part of the team because, after all, you are why we are here. Thanks again for your recommendation and when you are back in town come see us.

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