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Phillips Buick GMC

Fruitland Park, FL

4.5
2,997 Reviews

2160 US Hwy 441-27

Fruitland Park, FL

34731

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2,997 Reviews of Phillips Buick GMC

May 16, 2022

Love the salesman. Have bought three cars from him. The oil change department is fast and efficient. Little disappointed with the service dept. had my brand new car More

by SLMCFARLAND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
May 16, 2022 -

Phillips Buick GMC responded

Thank you for the High rating we appreciate that so much. The kind words for our sales and service teams are important because it shows we are connecting with you and that you like the way we treat our customers. Thank you for pointing out the communication issue and we look forward to your next visit.

May 15, 2022

He made sure I got the car I wanted. I had a Great experience buying my vehicle More

by imillsthree
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Brandt
May 16, 2022 -

Phillips Buick GMC responded

We love seeing 5-star ratings and knowing that our guests are satisfied with the amenities that we offer and the service we provide. Thank you for taking the time to share about your positive experience. We appreciate your business, and we look forward to your next visit.

May 13, 2022

The sales staff was extremely helpful in making sure my car buying experience was a happy one and a productive one. I bought the vehicle that I wanted and Randy was a great help in seeing I received the b More

by JMSVILLAGER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Kelly, randy lee
May 14, 2022 -

Phillips Buick GMC responded

Finding ways to make buying a car easier seems like the best way to operate to us. We are so glad you appreciated Randy's approach. Customers like you are vital to the success of our business, and we are thankful for that, and the great 5-Star rating that you gave us. Your kind words for our staff are much appreciated and singling out Randy felt like a High Five for all of us. We look forward to seeing you again and having the opportunity to service your new car.

May 13, 2022

They couldn't figure out why my Buick died out. They still charged $145. My wife was stranded in a parking lot. It started after an hour of cooling off. They said bring it in when it happens again. More

by kennybra67@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jim Berlin
May 14, 2022 -

Phillips Buick GMC responded

Kenny, thank you for bringing this to our attention. We are currently reviewing this information with Phillips Buick GMC management and will be in touch shortly.

May 13, 2022

Brought my car in for service, they "misdiagnosed" my car , causing me to bring it back a week later for issues that they overlooked, they never test drove my car the first time after the so called fix, caus More

by Lala65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brandon in service
May 14, 2022 -

Phillips Buick GMC responded

Lala, thank you for bringing this to our attention. We are currently reviewing this information with Phillips Buick GMC management and will be in touch shortly.

May 13, 2022

Very professional, prompt. Sales people are quite friendly and knowledgeable. Will do business with them again. More

by glastron75
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Wertz
May 14, 2022 -

Phillips Buick GMC responded

Thank you for the 5-Star review. We appreciate that because it shows we are connecting with those we serve. Thank you for your business and look forward to your next visit.

May 10, 2022

Cat was very helpful. She met our needs and more. Will be back in three years. More

by RUSSRUTH59
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cat Langbehn
May 11, 2022 -

Phillips Buick GMC responded

Thanks for the High Review Russ. Cat is awesome to deal with the way she keeps it all simple and friendly. That's why she has so many customers that come back and refer friends and family too. We sure hope these next 3 years are good to us all.

May 10, 2022

Had a great interaction with the sales person. He went above and beyond to try to help me. Did not purchase at that time. Wanted to review my options and how much I will spend. More

by Rlong241
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Songer
May 11, 2022 -

Phillips Buick GMC responded

Thank you for the 5-Star rating and the praise for Steve. We love dealing with folks like you and building a relationship. Looking forward to seeing you again.

May 10, 2022

Great service. I was disappointed that they couldn’t tell me when they might be able to get the electrical switch I need to keep my cruise control working on my 20 More

by OrenLMiller
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
May 11, 2022 -

Phillips Buick GMC responded

Oren, thanks for he 5-Star rating and letting the folks who read your review know why we love doing business with you. We appreciate your patience and understanding in these unusual times we live in.

May 10, 2022

Cat Langbehn was wonderful . This is my third car from her and I will go no where else. Great service and she’s awesome .! More

by Debbie.fenner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cat Langbehn
May 11, 2022 -

Phillips Buick GMC responded

Thank you for your continued confidence in us Debbie, and the kind words for Cat. Repeat customers and recommendations are a vital part of a business like ours because relationships matter. That's why getting 5-Stars from someone like you is so awesome! We appreciate the way you are always willing to work with us. We look forward to seeing you again.

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