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Phillips Buick GMC

Fruitland Park, FL

4.5
2,997 Reviews
Call Dealership (352) 728-1212
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2160 US Hwy 441-27

Fruitland Park, FL

34731

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2,997 Reviews of Phillips Buick GMC

November 06, 2022

Good service, friendly people always willing to help. Had a great sales person in Brien and look forward to working with him in the future. More

by rpmonat
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Brandt
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Nov 07, 2022 -

Phillips Buick GMC responded

Thanks for the High rating, and the kind words for Brien. We appreciate you taking time to write a review and look forward to your next visit.

November 05, 2022

Very professional, efficient, help and friendly. I’ll definitely recommend your services to family and friends More

by chuckrutter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
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Nov 07, 2022 -

Phillips Buick GMC responded

Chuck, thank you for the great 5-star rating, and kind words for our staff. We love knowing that our guests are satisfied with the amenities that we offer, and the service provided. Thank you for your business. Come back soon.

November 05, 2022

Love the service department vist. Made me feel like I was leaving my vehicle with a family member. Very laid back and professional. Love there lube department also. Great parts depart More

by James
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Hoff , Jim Berlin
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Nov 07, 2022 -

Phillips Buick GMC responded

James, thank you for the 5-Star rating and the kind words for Service Team. At Phillips Buick GMC we service what we sell and what other dealers have sold as well. Thank you for giving us the opportunity to earn your business. We look forward to seeing you again.

November 05, 2022

I broke down on 75. Had truck towed to Phillips Buick at 1:30 pm and they took it in right away. Had parts overnighted and I was on the road by noon next day. (Blown wa More

by jaimiesm
Customer Service
Recommend Dealer
Yes
Employees Worked With
Brandon took of me. He was great while I was under pressure
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Nov 07, 2022 -

Phillips Buick GMC responded

Thanks for the 5-Star rating, Bob, and taking notice of how our Parts & Service Teams work together to solve problems. We appreciate your kind words and truly appreciate your business.

November 04, 2022

I recently was helped through a complicated Lease Buyout by Buzz. He was quick to respond to my concerns, helped me understand the buyout process, and resolved my concerns. More

by drwaltercoe
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ken "Buzz" Buzby
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Nov 04, 2022 -

Phillips Buick GMC responded

Thank you, Doctor Coe. Buzz just knows how to navigate the leasing process and keep it all on an even keel. He makes it look easy but that's why people love him. We love be rated with 5-Stars. Hurry back.

November 03, 2022

This was my 2nd purchase from Cat at Phillips. Easy, friendly and most importantly no hassle. Will be back soon for a 3rd. More

by tsgmc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cat Langbehn
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Nov 04, 2022 -

Phillips Buick GMC responded

The kind words for Cat are appreciated. Hassle-free, friendly and easy sounds like a great way to buy a car. Thank you for the 5-Star rating and taking time to write a review. We value your business and look forward to your next visit.

November 02, 2022

The oxygen sensor has been faulty twice. Once on NC and once on FL. Your service dept. should have ordered the part(s). Also. My brakes continue to grind. More

by VLANE30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
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Nov 03, 2022 -

Phillips Buick GMC responded

Thank you for bringing this to our attention. We are currently reviewing this information with Phillips Buick GMC management and will be in touch shortly.

November 02, 2022

Our visit was an easy and organized experience. Everyone was friendly, accommodating, and eager to help. More

by colburngj
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken "Buzz" Buzby
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Nov 03, 2022 -

Phillips Buick GMC responded

Thank you for the 5-Star rating and your commendation of our staff. Your kinds words are appreciated and a wonderful confirmation of our efforts to be effective in our service and to make everyone feel welcome. The 5-Star rating made us all smile. Come back soon.

November 02, 2022

Everyone we worked with there were very nice, helpful and patient. ‘Thank you’s’ going out to Ken, Matt and Bam! More

by bethings 3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken "Buzz" Buzby, Gilbert "Bam" Niblack
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Nov 03, 2022 -

Phillips Buick GMC responded

A 5-Star rating means a lot to us and we are glad to see that you called out Ken, Matt, and Bam for special recognition. Thank you. We appreciate your review and the kind words for all our staff here at Phillips Buick GMC. We are looking forward to your next visit.

November 02, 2022

Very nice people to work with. Thanks Buzzy, for the sometimes frustrating snags and getting the job done anyway! Thank you Peter Brown for getting me through the loan paperwork! More

by cherryengles7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter brown, Ken "Buzz" Buzby
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Nov 03, 2022 -

Phillips Buick GMC responded

Thanks, Cherry. The 5-Star rating is great. As far as we know, you are the only person to call Buzz...BUZZY! That was good. Buzzy and Peter do a great job clearing snags and navigating paperwork and all sorts of somewhat miraculous endeavors in order to get our customers safely into port. We love your review. Hurry back.

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