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Phillips Buick GMC

Fruitland Park, FL

4.5
2,997 Reviews

2160 US Hwy 441-27

Fruitland Park, FL

34731

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2,997 Reviews of Phillips Buick GMC

November 10, 2022

Gilbert was very professional and always very courteous with me. He always kept me informed as we worked on a deal to purchase my vehicle. He was a pleasure to work with and didn't pressure me to buy at al More

by tonktonk70
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gilbert "Bam" Niblack
Nov 11, 2022 -

Phillips Buick GMC responded

Thank you for calling attention to Gilbert. Your kind words are appreciated, and you seemed to have distilled the essence of how Gilbert conducts himself with people he meets. The 5-Star rating you have given us means so much because it shows we have connected in a meaningful way with someone we hope to serve. Thank you for the thoughtful review and commending Gilbert, who is a valued member of our Sales Team. Hurry back.

Nov 11, 2022 -

tonktonk70 responded

That's the truth and nothing but the truth

November 10, 2022

Ordered part to replace electronic package under driver's seat. Almost two weeks later I called to see when the parts would come in. They had been for some time. I should have notified. Scheduled visit to g More

by Gary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
Nov 10, 2022 -

Phillips Buick GMC responded

Gary, thank you for the High rating and taking time to write a review and describe your latest experience here at Phillips Buick GMC. We always try to get the repairs we do done quickly and accurately the first time. Having all the right parts on hand is the first step and finding the best spot in our schedule to do that work is also important. It is good to know you appreciate speed and accuracy too. In your case, it looks like you caught us shifting gears from Parts to Service. Thanks for keeping us on our toes. Hurry back.

November 10, 2022

People at Phillips daelership are friendly and answer any question's that you may have about the vehicle that you are going to purchase ,rather it be new or used More

by patsytrumble70
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Russo, Ed Owens
Nov 10, 2022 -

Phillips Buick GMC responded

Patsy, we really appreciate your business and knowing that we have earned a long-term customer means the world to us. Thank you for sharing your experience and how you felt about dealing with us, and the kind words for our staff. We look forward to seeing you again.

Nov 11, 2022 -

patsytrumble70 responded

Working with Ed and Charles has beer a pleasure ;as they are friendly and work with you on the matter's at hand

November 09, 2022

Friendly, helpful, clean and welcoming to maintenance and sales areas from an older female customer More

by EZAMMETT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Hall
Nov 10, 2022 -

Phillips Buick GMC responded

Thank you for the great 5-Star Rating and the kind words for our sales and service staff. We appreciate your business and knowing that we have earned a long-term customer means the world to us. We love knowing that our guests are satisfied with the amenities that we offer and look forward to your next visit.

November 09, 2022

Transaction went very well a good deal for both would recommend and buy from this dealer again! More

by richerdebbi
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Daniel Wertz, Gilbert "Bam" Niblack
Nov 09, 2022 -

Phillips Buick GMC responded

Thank you for the recommendation and the great 5-Star review. We appreciate your business and look forward to your next visit.

November 09, 2022

Dany worked with me since day one, so far, the BEST automobile dealership CSR I have ever dealt with. He was able to get me a deal that exceeded my expectations. The dealer had exactly the vehicle I wa More

by dobarmedicaloffice
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Wertz
Nov 09, 2022 -

Phillips Buick GMC responded

Thank you so much for sharing your experience and including us in your birthday celebration. The kind words for Dan are great. We love the 5-Star rating you gave your experience with us, and that you took the time to write such a nice review. Hurry back.

November 09, 2022

Saw the truck out front used, went back, everyone was friendly and closed the deal More

by eagleext2
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
TJ , Ronnie Ingram
Nov 09, 2022 -

Phillips Buick GMC responded

Thank you for the great 5-Star rating and the pat-on-the-back for our Sales Team. We love it when our customers appreciate our efforts. Hurry back.

November 08, 2022

Outstanding environment, professional and efficient. Scott was very knowledgeable and helpful. We would refer him to all our friends. More

by JDUGAY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Hall
Nov 08, 2022 -

Phillips Buick GMC responded

We appreciate the kind words for Scott and your willingness to recommend him. Your review makes the 5-Star rating you gave us even better. Thank you for taking time to let us know how you felt about your last visit. Come back soon.

November 06, 2022

Fred has always big a huge help. No matter what problems we have he is always willing to work through it to help us. We will always be back to Phillips, and of course, with Fred. More

by FSUNOLES69
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred "Coach" Allen
Nov 07, 2022 -

Phillips Buick GMC responded

Thank you for the great 5-Star review and for taking the time to let us know how you feel about dealing with Phillips Buick GMC. The kind words for Fred are appreciated because it is so easy to take the seemingly effortless way, he solves problems for granted. Thank you for singling him out. We look forward to your next visit.

November 06, 2022

After driving 150 miles on a brand new Encore GX l picked up a bolt in left front tire-took it back to dealers to get it fixed (plugged) &get charged $59.00 cause l didn’t have tire warranty. REALLY??? Won’t More

by Pat Dietrich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t know-Lightning Lube plugged the tire & charged me $59.00 -REALLY??, Blake Kelly
Nov 07, 2022 -

Phillips Buick GMC responded

Pat, thank you for bringing this to our attention. We are currently reviewing this information with Phillips Buick GMC management and will be in touch shortly.

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