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Phillips Buick GMC

Fruitland Park, FL

4.5
2,997 Reviews
Call Dealership (352) 728-1212
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2160 US Hwy 441-27

Fruitland Park, FL

34731

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2,997 Reviews of Phillips Buick GMC

February 06, 2023

The dealership was very clean. The staff was knowledgeable and very helpful in finding the problem and fixed it same day. More

by loiclan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
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Feb 07, 2023 -

Phillips Buick GMC responded

We love the 5-Star rating you gave us. Our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests is our goal each day. Thank you for your review and we look forward to serving you again.

February 06, 2023

Very satisfied with buying experience and vehicle was as displayed on line. Thank you for the attention to detail. More

by fish0302
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Ross, Jim Berlin
Report | Print
Feb 07, 2023 -

Phillips Buick GMC responded

Thank you for your kind words and congratulations on your new vehicle! Our team provides top-quality service, and we are so happy to hear your experience reflected this. The 5-Star rating is a delight to see. Thanks.

February 06, 2023

They were very helpful with service, and very professional on the phone and also in person More

by Lilnasty3131
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
Report | Print
Feb 07, 2023 -

Phillips Buick GMC responded

We are happy you found our staff to be so supportive during your visit. Thank you for your business and the great 5-Star rating.. We look forward to your next visit.

February 06, 2023

Always a pleasant experience dealing with service department. Zach returns calls promptly with information we requested More

by Sealegs41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach
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Feb 06, 2023 -

Phillips Buick GMC responded

Thank you for commending Zach for the service he gives to customers every day. The 5-Star rating is what we hope to earn on every opportunity to serve our customers. Come back soon.

Feb 09, 2023 -

Sealegs41 responded

Job Well Done On My Last Visit

February 06, 2023

We only worked with Cat and she was professional, friendly and responsive. She took care of answering any questions or concerns. If you go to Phillips Buick…ask for Cat! I do not enjoy the process More

by shelley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cat Langbehn
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Feb 06, 2023 -

Phillips Buick GMC responded

Shelly, your aversion to the car-buying process is not surprising, and Cat knows how to alleviate those uncomfortable feelings and the tension. A landmark event such as buying a car should be pleasant and delightful. We appreciate your feelings about Cat and we feel the same way. Thank you for your business Shelly. We do not take it for granted and look forward to seeing you again.

February 05, 2023

TJ, Dennis and Chick were very helpful, knowledgeable and fun to work with. We had a very wonderful experience at a dealership. More

by LESLEYSTUART4
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chick Russo, Dennis Ross, TJ Gamble
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Feb 06, 2023 -

Phillips Buick GMC responded

TJ, Dennis, and Chick are a great triple play combination when it comes to customer service. We appreciate your comments, Lesley, and look forward to your next visit. Thank you for the great 5-Star rating.

February 05, 2023

Blake was very thorough,knowledgeable and helpful in finding the vehicle that we wanted. He walked us through the whole process very efficiently.We would highly recommend him and your dealership. More

by ELAINEDIETZ1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blake Kelly
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Feb 06, 2023 -

Phillips Buick GMC responded

Elaine, your recommendation means so much to us because it means we are connecting with you in a way that made a difference in your experience here. Blake, is a vital part of our Sales Team and expert at smoothing out the whole process of finding a vehicle that meets the needs of his customers. The 5-Star rating is great to see. Thank you.

February 05, 2023

I took my 2015 GMC 2500 in to have the rear seat replaced due to the original having some kind of chemical burn through the leather. They completed the Job quickly and I felt the Charge was reasonable. More

by HEATSEEKER01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
Report | Print
Feb 06, 2023 -

Phillips Buick GMC responded

Thank you for the 5-Star rating. We love it when our customers give us the highest rating because it means they feel served and satisfied. Our Service and Parts Teams know how to coordinate their efforts to achieve a timely, expertly done service appointment. Thank you for writing this review because it matters not only to us but the people who will be informed by your experience. Come back soon.

February 04, 2023

Blake Kelly was great very friendly and helpful He walk me threw all the steps I needed to make the purchase. More

by kelbogg
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Blake Kelly
Report | Print
Feb 06, 2023 -

Phillips Buick GMC responded

We are delighted by your review and the 5-Star rating you gave us. Blake Kelly knows how to make things happen in logical, easy to follow steps that put you behind the wheel of a vehicle you feel good about. Thank you for doing business with Phillips Buick GMC. We look forward to serving you again.

February 03, 2023

Easy to deal with. Pleasant atmosphere. Timely response to questions and comfortable waiting for vehicle. More

by judygoldenbaum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
Report | Print
Feb 04, 2023 -

Phillips Buick GMC responded

Thank you, Judy, for taking time to review your visit and we are delighted to see the 5-Star rating. It is always good to hear from our customers that they were satisfied with the service received and appreciate the amenities we offer. Come back soon.

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