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Phillips Buick GMC

Fruitland Park, FL

4.5
2,997 Reviews

2160 US Hwy 441-27

Fruitland Park, FL

34731

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2,997 Reviews of Phillips Buick GMC

June 10, 2023

The concept of driving into the service center at my convenience for a 37,500 mile check without requiring an appointment is genius. Staff was professional, and efficient. They kept me informed about st More

by suzyq5787
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
Aug 07, 2023 -

Phillips Buick GMC responded

Thank you for taking the time to review us! We strive to provide a seamless experience for customers and it is wonderful to hear our service department came through and delivered. See you during your next appointment!

June 09, 2023

Great experience, walked on the lot and found the truck I was looking for. Cat made the transaction easy and even made sure the extra keys were sent to me in a very timely manner. More

by billydietrich430
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cat Langbehn
Aug 07, 2023 -

Phillips Buick GMC responded

Thank you so much for sharing your experience with Cat! We are glad she went above and beyond and got you into the car you wanted. We hope you are enjoying your new vehicle!

June 09, 2023

Mr Ingram took the time to make sure we got the vehicle that would best suit us, we could not find anything. He went back inside to find that a vehicle came in we looked at it and lovedit More

by JUECKSTOCKB
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronnie Ingram
Aug 07, 2023 -

Phillips Buick GMC responded

We're so glad Ronnie helped provide an enjoyable car-buying experience for you. Thank you for the opportunity to provide your newly-purchased vehicle and look forward to seeing you again!

June 09, 2023

Good to deal with. Straight forward and not pushy. Brian was very good at explaining the features of the car. Business end was professional. More

by mkmetz52
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Brandt
Aug 07, 2023 -

Phillips Buick GMC responded

We are thrilled to hear our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests.

June 09, 2023

The Largest Inventory of Preowned Trucks anywhere and the Most Friendly Salesmen In The Area… More

by lspayth
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken "Buzz" Buzby
Aug 07, 2023 -

Phillips Buick GMC responded

Thank you for the glowing review! We pride ourselves on our honest and knowledgeable staff members, like Buzz! Thank you for your business and enjoy your new vehicle!

June 09, 2023

Very professional work cat the salesperson was excellent. she was excellent..don’t like 15 words dumb More

by mikepn46
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cat Langbehn
Aug 07, 2023 -

Phillips Buick GMC responded

Thank you for the review! We pride ourselves on our honest and knowledgeable staff members, like Cat! Thank you for your business and enjoy your new vehicle!

June 08, 2023

They have been very easy to deal with. Daniel kept me up to date on the timing of my truck arrival and was very helpful with explaining its features. A top notch dealership. More

by gcraig54
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Wertz
Aug 07, 2023 -

Phillips Buick GMC responded

This feedback was wonderful to read - thank you for sharing! Our team aims to take excellent care of our guests and we're happy to hear that Daniel hit the mark. Our team looks forward to working with you in the future. Until then, safe travels in your new vehicle!

June 08, 2023

I should not have needed service on a new vehicle. If they had explained the info center updates I would not have needed to go there twice . Total waste of time for me snd the service center. More

by davidl4756
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ed Owens
Aug 07, 2023 -

Phillips Buick GMC responded

Please accept our sincere apology for your wait time at your recent service. We know your time is valuable and would never keep you intentionally.

June 08, 2023

Very happy with the same day repair. Phillip’s employees are all very friendly and helpful! More

by jbus9137
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
Aug 07, 2023 -

Phillips Buick GMC responded

Thank you for taking the time to review us! We strive to provide a seamless experience for customers and it is wonderful to hear our service department came through and delivered. See you during your next appointment!

June 08, 2023

Everyone at the dealership are always Top Notch. We buy our commercial vehicles from them, and it is always a pleasant interaction. More

by Kling Painting
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Wertz
Aug 07, 2023 -

Phillips Buick GMC responded

Thanks for letting us know about your experience! Customer service will always be one of our team's highest priorities and it's great to hear how much you enjoyed your visit. Thank you for your continued business and we hope to take care of any of your future car needs!

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