Phillips Buick GMC

Daniel Wertz was a pleasure to work with. He made buying a car easy. I look forward to working with him again in the future. a car easy. I look forward to working with him again in the future. More

We had the best service and we would highly recommed there service to anyone looking for there service to anyone looking for More

I really appreciated doing business with this dealership. My salesperson "Buzz" helped me find the right vehicle at the right price and the no pressure sales was appreciated. At a time {during covid} where m My salesperson "Buzz" helped me find the right vehicle at the right price and the no pressure sales was appreciated. At a time {during covid} where most dealerships only carry a dozen or so used cars it was amazing to see that this dealership had over 200 pre-owned vehicles that were in pristine shape. I would definitely recommend to anyone that is looking for a great quality vehicle (at the right price) to shop at this dealership. More

We've worked with Phillips GMC for several years and have always had an enjoyable experience. Buzz was easy to work with and there was never any pressure. He was professional and honest and made the whole always had an enjoyable experience. Buzz was easy to work with and there was never any pressure. He was professional and honest and made the whole process easy and quick. I would happily do business with him again. More

I got my car from there and now my daughter got her car from there and as always ken "buzz" is the best..goes above and gives excellent customer service..we will be back..if you need a car or truck Ken is from there and as always ken "buzz" is the best..goes above and gives excellent customer service..we will be back..if you need a car or truck Ken is your man.. More

I came in and took a test drive of a 2007 Mustang GT. I had planned to provide a $1500 down payment as I was going to finance the balance thru my credit union where I had been approved for a $20,000 car lo had planned to provide a $1500 down payment as I was going to finance the balance thru my credit union where I had been approved for a $20,000 car loan. Steve told me they don't accept down payments any more and suggested I finance through the dealership's Capital One finance co. During our negotiations, he took my license into the back to see about a lower price and was gone over 1 hour - while I was left waiting in the show room. At this point, I just wanted my license returned and to leave. I had to ask another salesman (there were many on the floor with nothing to do but pace back and forth) to go get him. Steve was pressuring me to purchase the car that night. I walked out pretty upset - he said I was "making too much of this". I wonder if he would have said that if the customer was a male. He sent me an email several days later offering to come down $1000. I replied saying I would move ahead with that offer and would go through my Credit Union (Vibe) to obtain financing. He never responded to the email (which I found out later went to some generic mailbox). I had to follow-up with a phone call. I came in and had been pre-approved by my Credit Union for $20,000. When Steve emailed the Purchase Contract to my Credit Union for review by their underwriting dept, they took over 2 hours to respond to me, even after I sent several messages trying to get a status. Steve and a finance guy (I forget his name) said if I financed through the dealership's lender Capital One, he could have me out of there in 5 minutes. I agreed. The last thing that was needed by Capital One was a copy of my Insurance binder which I had contacted my agent and she was going to email to Steve that day. Weeks later I got an email from Capital City saying they denied my loan. I couldn't believe it as I have an 800+ credit rating. When I followed up with them, they said the real issue was that they still needed the Insurance binder. I feel that Steve dropped the ball. I drove the car off your lot after only paying approx $6,000 cash/credit card. Upon leaving, Steve said "I'm not crawling under a rock, don't hesitate to call me for anything." I emailed him a couple days later to say I loved the car but was disappointed that the CD changer was jammed and didn't work. He never acknowledged me. More

Very professional and friendly. We felt our questions were answered honestly. Thanks for helping us choose our second vehicle. were answered honestly. Thanks for helping us choose our second vehicle. More

Horrible dealership to take your car for service. My truck has been there for 4 months going to 5. I was dealing with Jim Berlin, service advisor. There was no communications between the dealership and truck has been there for 4 months going to 5. I was dealing with Jim Berlin, service advisor. There was no communications between the dealership and myself. I had to constantly checking, they’ll not call me for any up dates. At last Keith, the Mgr. Tried to be helpful however the damage is already happened. I really regretted taken my truck at that dealership. The treatment was welcome at all. I end up in a rental, when the truck is finally ready, they finally called and rushing me to come pick it up, while I was out of month in a business trip not knowing when my truck would of be ready. they charged me over $2000. For the rental. I’m unsure of what to do at this point. Thinking of bringing this into legal matter, because this is really unfair to me as a customer. I’m still making payments and paying insurance while they are fixing my truck. Every time I called they told me parts in order not sure when. It will be in. Also, I’m not truck why this type of treatment maybe I’m a black male, but unsure. I don’t think they’re doing this to anyone else’s. The retaliation towards me is uncalled for and I demand justice for them charging me extra money while I wasn’t sure when they truck will be ready. Please stay away from this dealership as much as possible. Definitely if you’re black, they’ll try all the can if you’re driving a nice car to harm you and your car. They hold on to my car for 4-5 months, hmmm you wonder why. My brand new 2021 that I bought after three days broke down and took it to dealership and the told me the cam sensors issue, unbelievable that took over 5 months to be fixed. i believe the only reason why the treat me like this is because I’m black, there’s no other reason towards it. More

Phillips Buick is the place to visit when looking for a vehicle. I have seen Daniel Wertz for every vehicle I’ve bought. He takes care of you right from the start and will see you through even after you’ve vehicle. I have seen Daniel Wertz for every vehicle I’ve bought. He takes care of you right from the start and will see you through even after you’ve left the parking lot. I won’t see anyone else or visit any other dealership for my car needs. More

I have been a life long customer of Daniel and he always manages to impress me more than the last time! He is so knowledgeable and kind; he listens to you, educates you on the options available, and never p manages to impress me more than the last time! He is so knowledgeable and kind; he listens to you, educates you on the options available, and never pressures. I have always felt Daniel truly cared about making the customer happy. I will never buy a car from anyone else! Thank you Daniel!! More