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Phillips Buick GMC

Fruitland Park, FL

Overview
Employees
Reviews
Vehicles
4.7
2,378 Reviews
Phillips Buick GMC has been family owned and operated for over 40 years. We're proud to be one of the top Buick Dealers in the Southeast, as well as a top retailer in pre-owned cars, trucks, vans, and SUVs in the North Central Florida area! Browse through our inventory and read our reviews. We have hundreds of new and pre-owned vehicles in stock, ready for immediate delivery from our professional, knowledgeable staff. At Phillips Buick GMC, we look forward to helping you in any way we can and doing whatever it takes to earn your business. Find us at 2160 US-441 #27, in Fruitland Park, FL... just a short drive from The Villages, Wildwood, Leesburg, Eustis, and Lady Lake.
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2160 US Hwy 441-27

Fruitland Park, FL

34731

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truck car service new vehicle Buzz Phillips Blake Jim Cat

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Showing 2,378 reviews

October 27, 2021

We bought a car in March 2021 from Phillips Buick. Fred Allen was great. He knows his business and was so patient and friendly. We got a good deal and he made the whole process easy. Thanks Fred! This More

by Epal1976
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred "Coach" Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2021 -

Phillips Buick GMC responded

We really appreciate your business and love hearing that you've been a long time customer in both sales and service! We'd like to know what we might have done differently on this visit to earn a 5-Star "Overall Experience" rating. We're hoping that may just be an accident, based on your positive review... but if not, please feel free to contact us to share your thoughts. Thank you!

October 27, 2021

We were greeted with a smile and instructed to the next step. We mentioned the oil will need changing soon and he said he could take care of that today. He did......saved us another trip. More

by LORRAINERICHARD
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Scott Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 28, 2021 -

Phillips Buick GMC responded

Lorraine, we appreciate your great 5-Star review and taking the time to document your experience here at Phillips Buick GMC. Your review brought a smile to all of our faces, so thanks for returning the favor. Thank you for your business and your continued confidence in us. We look forward to your next visit.

October 27, 2021

First time buying a car in Florida moved from New York. Fred was great very kind and personal and patient. I would highly recommend Phillips. More

by Poopy14616
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred "Coach" Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 28, 2021 -

Phillips Buick GMC responded

In your version of Escape From New York, you move to Florida, meet Fred and buy a car from Phillips Buick GMC. That is a much better movie than the original. Thank you for taking time to give us such a great review and recommendation. We agree, Fred is special, and maybe that's why he seems to end up with the most awesome customers. We look forward to seeing you again and continuing to earn your trust. Thanks so much for putting a feather in Fred's cap.

October 26, 2021

Had thee best experience w/salesman Buzz!Very happy in Had thee best experience w/salesman Buzz! Very happy in the end result of purchase of Buick Envision. Highly recommend Phillips & Buzz!! More

by Sdierker1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Theresa called us regarding interest in a car, Ken "Buzz" Buzby
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Oct 26, 2021 -

Phillips Buick GMC responded

Your kind words for Buzz are music to our ears and your thoughtfulness is appreciated so much. A professional can make complex things, such as buying a vehicle, look easy even though the process can be a bit overwhelming. At Phillips Buick GMC we love having a man like Buzz represent us to customers like you because both you and Buzz are part of the business we engage in every day. Outstanding vehicles like the Buick Envision give us something we can confidently represent and offer to fine folks like you. Thank you so much for your 5 Star review. In turn we hope your ownership will earn another 5 Star review as you enjoy your new vehicle. We look forward to seeing you again.

October 26, 2021

It is a 3 hour drive to the dealership, the truck was ready when we got there. The paperwork was ready. It was a smooth process and the people are very friendly. More

by cali116
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gilbert "Bam" Niblack
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 26, 2021 -

Phillips Buick GMC responded

Thank you for the 5 Star review. We appreciate your business and the kind words for our staff. To some degree a car purchase involves a process that is typically taken for granted. That is understandable but your kind words were a heart-felt pat on the back to our office staff and sales professionals. Thank you for taking time to document your positive experience. You may be three hours away but we look forward to building a continuing friendship where business and pleasure are not strangers.

October 26, 2021

Always come here to Phillips GMC Buick for my service and my oil changes. Very professional and considerate of my time More

by Swsonger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Songer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 26, 2021 -

Swsonger responded

Thank You

Oct 28, 2021 -

Phillips Buick GMC responded

Professional and considerate are music to our ears but even more so when attached to a great 5-Star review. Service and oil changes are opportunities to build relationships with customers. Thank you for taking time to let us know how we are doing. Since we are talking about reviews how about we give you 5-Stars for your consideration and trust in us. We appreciate your business and look forward to seeing you again.

Oct 28, 2021 -

Swsonger responded

Thank You

October 25, 2021

Fast and easy transaction for a used car. Willing to negotiate. In and out in under 2 hours More

by jc2244
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 26, 2021 -

Phillips Buick GMC responded

Let's see: Fast, Easy, Willing, Negotiable, and Efficient: equals 5 Stars. Thank you so much for the the excellent rating which would not have been possible without you. It takes great customers to get great results. Thanks for working with us and your thoughtful acknowledgment or our staff. We look forward to seeing you again.

October 24, 2021

Scott Hall was unbelievable! He is very compasionate, determines your needs and wants and Phillips is extremely fortunate to have him as a Team Member! More

by paulzgolfing
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis Ross
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Oct 26, 2021 -

Phillips Buick GMC responded

Wow! Thank you for the 5 Star review Paul, and the wonderful words you had to say about dealing with Scott. We agree with you, Scott is unbelievable and he has been that way for the 14+ years we have known him. Scott seems to have a way of finding amazing customers like you. You know, the thoughtful kind of customer who care enough to share their good fortune with words of appreciation. Reviews like yours are special to us because of what it means to Scott and the rest of our staff. All of us are here to provide service in support of your ownership. Thanks again for taking time to communicate your experience here at Phillips Buick GMC.

October 24, 2021

Bart are salesman is a great guy very professional,best part is his honesty,not many sales people look out for their customers like Bart. More

by denispecjack
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart Larue
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Oct 26, 2021 -

Phillips Buick GMC responded

Thank you Denis for taking time to express your feelings about working with Bart. We agree, he is a great guy. There is an island in the Caribbean named after him, St. Barts. Just kidding, but they should name it after him anyway because Bart is one of those good guys we get to meet now and then. That being said, not everyone writes to say nice things about those who worked with them along the way. Which puts you on a different level where thoughtfulness is concerned and we appreciate that very much. Working with folks like you makes our day because it is easy to remember customers like you. The reason Bart has such a great attitude is because he has customers like you that appreciate his service. Your 5 Star review is a feather in Bart's cap, and a vote of confidence for all of us here at Phillips Buick GMC. Thanks again Denis.

October 23, 2021

Excellent sales, service, attention to detail, friendly, respectful, answered all questions,and clean. It was a pleasure to do business with everyone I encountered. More

by DDOUGLASSRH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 28, 2021 -

Phillips Buick GMC responded

Wow! Doug, you noticed everything! Thanks for taking time to let us know how you felt about doing business with us and then giving us 5-Stars! How about we send 5-Stars back your way because your kind words brought a smile to our faces. We appreciate your business and continued confidence in us. We love the direction our relationship is going. Friendly, considerate and appreciative customers mean so much to us. Thanks again, Doug.

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