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Phillips Buick GMC

Fruitland Park, FL

4.7
2,378 Reviews
Phillips Buick GMC has been family owned and operated for over 40 years. We're proud to be one of the top Buick Dealers in the Southeast, as well as a top retailer in pre-owned cars, trucks, vans, and SUVs in the North Central Florida area! Browse through our inventory and read our reviews. We have hundreds of new and pre-owned vehicles in stock, ready for immediate delivery from our professional, knowledgeable staff. At Phillips Buick GMC, we look forward to helping you in any way we can and doing whatever it takes to earn your business. Find us at 2160 US-441 #27, in Fruitland Park, FL... just a short drive from The Villages, Wildwood, Leesburg, Eustis, and Lady Lake.
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2160 US Hwy 441-27

Fruitland Park, FL

34731

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Showing 2,378 reviews

October 29, 2021

I live out of state and Blake made the purchase very painless. I would recommend them to anyone. More

by jdaly511
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2021 -

Phillips Buick GMC responded

We can't thank you enough for your 5-star review! Blake is a star in our eyes as well! We are so happy to have him as part of the team at Phillips Buick GMC. We are grateful for your feedback and that you've shared it with us and others. We look forward to doing business with you again.

October 28, 2021

Gilbert was our salesman , he was great helpful informative , and patient would love to do business again with him in the future … highly recommended More

by Hardware241407
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gilbert "Bam" Niblack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2021 -

Phillips Buick GMC responded

Thank you for the kind words about Gilbert and your 5-Star review. Being informative, helpful and patient is what Gilbert is all about. Helping people find just the right car for them motivates him almost as much as the smiles on his customers faces. We appreciate you taking time to let us know how you felt about your experience here at Phillips Buick GMC. You are always welcome here and we look forward to seeing you again.

October 28, 2021

Everyone at Phillips Buick were helpful and courteous. Especially helpful, Brian Brandt and Chick Russo and service manager Jim. Thank you.. More

by Ms_cbs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Brandt
Oct 29, 2021 -

Phillips Buick GMC responded

Thank you for the kind words for Brian, Chick and Jim. We appreciate you taking time to single them out and give them all 5-Stars. Communication is vital in any relationship and for us it speaks to how we are connecting with our customers. We're completely committed to providing top quality sales and service and we're thrilled to hear that your experience reflected this dedication. We look forward to your next visit.

October 28, 2021

I just wanted to take a minute to rate my recent experience Phillips Buick. Id give it a 10 start if I could. This was a very smooth process from beginning to end. More specifically I would like giv More

by Mcphee1383
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Brandt
Oct 29, 2021 -

Phillips Buick GMC responded

We completely agree with you. Brian is the kind of salesman you want to find walking up to you on a car lot. His competence, knowledge, and resourcefulness are traits that Brian uses to help folks find the vehicle that is right for them. Thank you for sharing your experience here at Phillips Buick GMC and then saying you would give us a Ten-Star Rating! They don't have that. How about we give you 5-Stars for the great review and a high-five just because you're You, and one of our favorite customers. Does a high-five count for another 5-stars? If so, we are dealing with 15-Stars here. This might be the best review ever. Next time you come in be sure and say hello. We look forward to seeing you.

October 28, 2021

Zach the service writer is fantastic. He keeps me informed and is always courteous. The car is always returned clean and with the service completed More

by Villagejoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach in service. Five stars
Oct 29, 2021 -

Phillips Buick GMC responded

WOW! Five-Stars for Zach! Awesome. Thanks for the great review Joe, and the kind words for Zach. He is an excellent adviser and we're lucky to have him! We appreciate your business and will do our best to continue to exceed expectations.

October 28, 2021

Very efficient and friendly atmosphere. Enjoyed working with JD and Sean. This is the second vehicle that I bought from Phillips. Great experience! More

by vegriff
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JD Smith
Oct 29, 2021 -

Phillips Buick GMC responded

J.D. and Sean are like the dynamic duo of customer service. Thank you for the kind words and here's a high-five for the great review. We love getting 5-Star reviews because they are like a pat on the back. We are so happy to hear you say that your experience was great. Friendly is a two way street so thanks for being you. Now, we can't wait to see you again. Hurry back.

Oct 29, 2021 -

vegriff responded

Unbelievable experience! I will certainly recommend Phillips and these two gentlemen to my friends.

October 28, 2021

This latest service was perfect but previous encounters were disaster’s. I spent probably $4000.00 and still have the same problem. Very disappointed Steve Sutherland More

by Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Zack
October 27, 2021

Excellent experience. J.D. (salesman) was professional, accommodating, extremely knowledgeable. No high pressure. Great communication. Every employee I came into contact with was friendly and helpful. I hi More

by JONE49
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JD Smith
Oct 28, 2021 -

Phillips Buick GMC responded

Thank you for the 5-Star review and the kind words about J.D. It is good to know that we are connecting with customers like you. J.D. is awesome. We get so many great reviews from his customers and that is such a wonderful confirmation of how personal business has to be these days. Communication is a two way street. Thanks for being willing to share your thoughts and expectations with J.D. during your time here. We look forward to your next visit and continued trust in us.

October 27, 2021

Everyone at the dealership is extremely nice and easy to work with. Gilbert Niblack was by far the best salesman I've worked with. More

by Holtonjacqueline
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Owens
4.0
This rating includes all reviews, with more weight given to recent reviews.
Gilbert "Bam" Niblack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zack Beserock
Oct 28, 2021 -

Phillips Buick GMC responded

Jacqueline, your kind words for Gilbert are appreciated. Thank you for taking time to let us know how you felt about your experience here at Phillips Buick GMC. Gilbert's enthusiasm is refreshing because it comes from a sincere desire to help people. He does such a great job putting people in the vehicle that is right for them. You gave us 5-Stars! Thanks. We are all grateful for the high five. You are always welcome here. We look forward to your next visit.

October 27, 2021

Always a good experience at this dealership! Best service department I have used. They are quick, reliable, and do good work. More

by aurianal74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Beserock
Oct 28, 2021 -

Phillips Buick GMC responded

What a great review! Thank you. Your review should get 5-Stars just like you gave us. Your kind words are appreciated so much and are a nice pat on the back for our Service Team. Good work is reliable and quick requires expertise. We are glad you noticed and even happier that you documented your feelings. We are grateful for your continued confidence in us and look forward to seeing you again.

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