Phillips Buick GMC

Phillips Buick GMC responded

"They did exactly what they said they would." Wow! what a quote. That, right there is exactly what happened, because you did exactly what you said you would do. Could there be a better description of the best way to start a relationship? Thank you so much for giving us the opportunity to serve you and earn your confidence. Folks like you make our day. You know, you are always welcome here at Phillips Buick GMC. We can't wait for your next visit. High Five for giving us 5-Stars!

Phillips Buick GMC responded

Quick, easy and fair is the best way to buy a car, Pete. We like the way you laid that all out. If there is one thing we all need more of these days it has to be great experiences. Getting your 2020 Mustang from Phillips Buick GMC gives us a chance to start a relationship that goes beyond the actual purchase. Thank you for your confidence is us and we look forward to serving you in the future. We love it when our friends give us 5-Star reviews. High Five, Pete.

Phillips Buick GMC responded

Scott is so great that way, and is a vital member of our team. Scott genuinely wants to help solve problems for people and enjoys the challenge. The other side of that is it takes someone like you who wants to work along with us to get it done. These can be challenging days and it is great when customers know what they want and how to help us serve them. It all makes for a great start to a relationship. That is probably one reason Scott has so many that rely on him to find the vehicles they need. Thank you for the 5-Star review. It means a lot to us as does your continued confidence. We look forward to your next visit.

Phillips Buick GMC responded

Thank you for acknowledging the talented group of people we have here at Phillips Buick GMC. So happy to hear they all came together to help during your visit. Your 5-Star review is much appreciated. We cannot wait to see you again!

Phillips Buick GMC responded

Thank you for recommending Ernie and Phillips Buick GMC. Your kind words for Ernie are so nice to hear because like you we are happy he is here on our team. We are impressed that you referred to your purchase as, "...my new Ford Focus." Your satisfaction really calls attention to the fact that all cars are "new cars" as far as the buyer is concerned. Ernie, knows this and so does the rest of the team. We love it when the day you drive off in your "new" car is as special as it can be. Speaking of special, thank you for the great 5-Star review. This type of review is such a nice thank you for the staff. We look forward to your next visit.

Phillips Buick GMC responded

Marylou, we are so glad to hear that you walked out of Phillips Buick GMC a happy customer. We can't wait for you to come back! You know, it is easy to be helpful and understanding when you are serving thoughtful customers like you. We are happy Ernie is on our team, he seems to get the best people as customers. Of course, we all love to get 5-Star reviews. Thank you for taking time to let us know you you feel.

Phillips Buick GMC responded

Scott, we love to get reviews like yours. The kind words for Ronnie, and 5-Stars on top of that really make our day. Your taking time to write a review is appreciated because it tells us how we are doing. Your last words, "...get the deal I needed," says it all. Arriving at that place, the place you needed to be, takes communication. That is a two way process and you played the crucial role. We are so glad to have customers like you who reward us with your confidence and trust. Thank you Scott for your consideration and willingness to work with us. High Five my friend. We look forward to seeing you again.

Phillips Buick GMC responded

Thank you for the great 5-Star review because it is a feather in the cap for our entire team here at Phillips Buick GMC. We appreciate you taking time to document your visit and recommend Phillips Buick GMC to others looking for a new car. We value your business and look forward to seeing you again.

Phillips Buick GMC responded

Buying two cars in one visit is remarkable and something you will never forget. Thank you for allowing us to be a part of this memorable occasion. Buzz has a way of making what can be complicated smooth and easy, but it takes a super customer to really make it happen. That's you Mike. Thanks for the 5-Star review, kind words and taking time to tell our world about it. We look forward to serving you in the future. All the best to you.