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Phillips Buick GMC

Fruitland Park, FL

Overview
Employees
Reviews
Vehicles
4.7
2,260 Reviews
Phillips Buick GMC has been family owned and operated for over 40 years. We're proud to be one of the top Buick Dealers in the Southeast, as well as a top retailer in pre-owned cars, trucks, vans, and SUVs in the North Central Florida area! Browse through our inventory and read our reviews. We have hundreds of new and pre-owned vehicles in stock, ready for immediate delivery from our professional, knowledgeable staff. At Phillips Buick GMC, we look forward to helping you in any way we can and doing whatever it takes to earn your business. Find us at 2160 US-441 #27, in Fruitland Park, FL... just a short drive from The Villages, Wildwood, Leesburg, Eustis, and Lady Lake.
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2160 US Hwy 441-27

Fruitland Park, FL

34731

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Showing 2,260 reviews

April 06, 2023

The dealership did all it could under the circumstances! The part needed could not be obtained and they reached out to the district manager to solve the problem! It took ten weeks but it was fixed right! More

by bkob46
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Beserock. 5 stars
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Apr 06, 2023 -

Phillips Buick GMC responded

Thank you for the 5-Star rating and the detailed account of your service adventure. The average vehicle has over 30,000 parts which behave very well for the most part. Then there are times when things are a little more complicated. We appreciate your patience and understanding. It is great to have you as our customer.

April 06, 2023

Appreciate the ride home Brookes was very polite also service department was incredibly my car was done in a timely manner More

by Meatmanager10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kylee
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Apr 07, 2023 -

Phillips Buick GMC responded

We love to get 5-Star ratings from customers who appreciate the amenities we offer. Thank you for mentioning Brookes too. We appreciate your business and look forward to seeing you again.

April 06, 2023

Took a while for the part to come in, but when it did, came in early, installed within 45 minutes. More

by PAPAROB23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 07, 2023 -

Phillips Buick GMC responded

Service almost always has to factor in parts and that can make things a little tricky when you have to wait for a part to come in. We got lucky this time and we sure do appreciate your patience and the great 5-Star rating you gave us.

April 06, 2023

Everything went very well. very knowledgeable and professional. Car was clean and full of gas More

by BSJDDA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ed Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 07, 2023 -

Phillips Buick GMC responded

It is always good to see a 5-Star rating because it means we are connecting to the people we serve. Thank you for the review and appreciating old fashioned service. Come back soon.

April 06, 2023

For a Business Transaction, could not have been any smother. Personnel and the product, what a great combination. THANKS AGAIN. More

by Soup2150
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronnie Ingram
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Apr 07, 2023 -

Phillips Buick GMC responded

Thank you. It is so great when you find someone who likes the way you do business. We think the 5-Star rating is great and so are the kind words for our staff. Come back soon.

April 05, 2023

They are absolutely amazing, they always go above and beyond for their customers. They always put us first. And listen to us More

by Carolyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 05, 2023 -

Carolyn responded

I highly recommend this dealership for all you car buying and service needs.

April 05, 2023

This is the 3rd car that I have bought from Cat. No wonder she continues to be among the top sellers at Phillips. Service Beyond. You walk away Smiling. Proud to be one of Cat's Clients and would re More

by Justboab
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cat Langbehn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 06, 2023 -

Phillips Buick GMC responded

Thank you for writing a review and rating your experience with Cat as 5-Stars. Cat treats her teammates the same way she treats customers and is a vital part of our Sales Team. Thank you for trusting Cat and Phillips Buick GMC for your 3rd car purchase. Your recommendation means so much to us. We are delighted to have you as our customer.

April 05, 2023

While they got me in right away, I now have to go back because what I thought would be a normal process of replacing all four spark plugs when two go bad didn’t happen. They only replaced two & when I loo More

by GDECHAUNY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
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Apr 06, 2023 -

Phillips Buick GMC responded

Thank you for bringing this to our attention. We are currently reviewing this information with Phillips Buick GMC management and will be in touch shortly.

April 04, 2023

Good service visit. I felt confident from the discussion with advisor to the end results. More

by JPETZE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 05, 2023 -

Phillips Buick GMC responded

Thank you for your feedback and your 5-Star rating. The kind words for our staff are appreciated too. It is our pleasure to have you as our guest at Phillips Buick GMC. Come back soon.

April 04, 2023

Had an issue and they took care of it promptly. No wait, no fuss. Great job. More

by rogercroft61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Free
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Apr 05, 2023 -

Phillips Buick GMC responded

Roger, thank you for the review and 5-Star rating. We try not to complicate things that should be routine but then, we are Professional Grade and we service vehicles like we mean it. Thank you for noticing. We look forward to your next visit.

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