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Phillips Auto Group of Bradley, Inc.
Bourbonnais, IL
2,797 Reviews
Phillips Chevrolet Hyundai RV in Bourbonnais, also serving Bradley and Kankakee is proud to be an automotive leader in our area. Since opening our doors, Phillips Auto Group has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed - 7:00 PM
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,797 reviews
April 12, 2016
Pay Attention to all documents, possible shady practices "We were sold an extended warranty because we were under the impression the car had no warranty and must be purchased, I asked the financing manager i "We were sold an extended warranty because we were under the impression the car had no warranty and must be purchased, I asked the financing manager if there was a factory warranty and he said it would cost more, vague but probably referring to the lifetime cost or something. I also specifically asked if there was an out of pocket expense (co-pay) when getting work done through this ""extended warranty"" he said ""No"". Upon reviewing the documents there was $100 copay. We called to cancel which we were given the runaround saying he could not stop the contract, even though I called the bank prior and they had not received our documents that he would be the only one able to stop the contract (via a call). I had to bring up state law which states we could cancel if were were mislead or uninformed in any way (Service Contract Industry Council's Model Act). We then had to drive back, over an hour, to resign documents, which was fine assuming there was no other way I could sign these document (electronically) . In Nicks (financing manager) defense he did apologize and say co pay is standard and ""he does so many contracts that it must have slipped his mind"". We signed the documents then left. Whether or not it was intentional we were not informed of our interest rate being increased since we canceled the ""extended warranty"" We found this out at home after I specifically asked if our contract would be the same just without the extended warranty and Nick said ""yes"". If buying a car from here be sure to check these things before leaving, they will not disclose what they do not have to. I will not buy from here again. Furthermore our salesperson Ernie was awesome, Casey (internet personnel) was great, it was the financing aspect of it that seemed ""shady""." More
by mjsantiago123
Verified CustomerEmployees Worked With
Ernie Nick Casey, Larry Chouinard
April 08, 2016
A Positive Experience I also worked with Jon Matyus but it wouldn't allow me any more space below. This is the sixth Hyundai I bought from this dealership and most likely n I also worked with Jon Matyus but it wouldn't allow me any more space below. This is the sixth Hyundai I bought from this dealership and most likely not be my last. More
by richpam82
Employees Worked With
Larry Chouinard, Denise Aprile
April 07, 2016
Nice place Very courteous staff friendly and clean place. Would highly recommend it to anyone. This is our second Hyundai and we like it very much will be back Very courteous staff friendly and clean place. Would highly recommend it to anyone. This is our second Hyundai and we like it very much will be back More
by chakar91
Employees Worked With
Ross was very good, Ross Fleckenstein
April 07, 2016
Zach is amazing! Seriously this man was really informative and was really great to work with. He didn't push me into a sale I didn't want and the best salesman I've ev Seriously this man was really informative and was really great to work with. He didn't push me into a sale I didn't want and the best salesman I've ever had the pleasure of dealing with! I will recommend him to friends and family as well! Thank you Zach for the awesome car! More
by darkalliance21
Employees Worked With
Zach Warren, Zach Warren
March 31, 2016
Beyond My Expectations Mike and Joe were truly professionals that made the buying experience a pleasant one. Mike did not play games and got straight to the point of what th Mike and Joe were truly professionals that made the buying experience a pleasant one. Mike did not play games and got straight to the point of what the dealership could offer in terms of bottom line. Joe delivered the car and answered all of my questions. Overall, was a pleasant experience and would highly recommend to people who dread the car shopping experience. More
by k.wolcott
Employees Worked With
Joe Maguire
March 30, 2016
I love my new Hyundai Elantra I really had a great experience while purchasing my new hyundai elantra. I fell in love with the car, and was very excited to make such a great deal w I really had a great experience while purchasing my new hyundai elantra. I fell in love with the car, and was very excited to make such a great deal with the dealership. More
by kandace_bledsoe
March 28, 2016
Great experience. As I said before Denise really helped me with this purchase. I would highly recommend her to any friends or family looking to purchase a vehicle. As I said before Denise really helped me with this purchase. I would highly recommend her to any friends or family looking to purchase a vehicle. More
by vegaseiu1985
Employees Worked With
Denise Aprile, Jon Maynor, Denise Aprile
March 22, 2016
GREAT PLACE TO BUY A CAR I received excellent customer service and they worked with me to get a Great price for my car. I called in early to ask for the exact car I wanted and I received excellent customer service and they worked with me to get a Great price for my car. I called in early to ask for the exact car I wanted and it was on site the day that I came in for purchase. I highly recommend car shopping at Bradley Bourbonnais Hyundai More
by jazzylanette
Employees Worked With
Denise Aprile, Denise Aprile
March 18, 2016
My First Car Purchase Go to Bradley-Bourbonnais Hyundai for your next car. They evaluate your needs and place you in the right car. My very first car buying experience was Go to Bradley-Bourbonnais Hyundai for your next car. They evaluate your needs and place you in the right car. My very first car buying experience was a total pleasure. More
by cselm
Employees Worked With
Steve Olson
March 11, 2016
Satisfaction of my dealership experience. I found this dealership very knowledgeable about their cars that they sell. The salesman was not at all pushy and very helpful and helped me get all t I found this dealership very knowledgeable about their cars that they sell. The salesman was not at all pushy and very helpful and helped me get all the gadgets setup in the car very fast also told me if I have any questions at all to feel free to call him for help. More
by kammers5902
Employees Worked With
Ross Fleckenstien, Ross Fleckenstein
