Phil Wright Toyota

Great Customer Service! Very helpful and friendly staff. They kept me informed and updated during a complex service appointment, and went above and beyond to accommodate our Very helpful and friendly staff. They kept me informed and updated during a complex service appointment, and went above and beyond to accommodate our needs. I highly recommend their top-notch team! More

Awesome service Local dealership, very friendly and helpful staff, they were very professional and patient with me while I tried to figure out exactly what I wanted t Local dealership, very friendly and helpful staff, they were very professional and patient with me while I tried to figure out exactly what I wanted to get, they gave me advice on what options they provided and explained exactly what came with it, and very helpful on showing me how to operate the features that came with my truck More

Awesome Experience! Everyone there is so helpful! Phil Wright Toyota makes buying a car fast and easy. My husband and I will definitely be back to see Adair and Eric! Everyone there is so helpful! Phil Wright Toyota makes buying a car fast and easy. My husband and I will definitely be back to see Adair and Eric! More

Great working with Matt, Antonio and Eric. A great combo Got us a truck we wanted even though it wasn't on the lot. Respectful of our wants while providing quick and non-pressure assistance in selection, fin Got us a truck we wanted even though it wasn't on the lot. Respectful of our wants while providing quick and non-pressure assistance in selection, financing and trade in. More

The kindest and most caring place. If you are looking for a new vehicle and a dealership that truly cares for you and your happiness then you need to go see Eric Edens and his staff at If you are looking for a new vehicle and a dealership that truly cares for you and your happiness then you need to go see Eric Edens and his staff at Phil Wright Toyota. We have followed Eric Edens all over AR. You might ask why would we do that. Go meet him, visit with him and his staff and when you feel like family, because you will, then you will understand. They CARE, they care about your vehicle, they care about your satisfaction and they care about you as a person. You won't find that anywhere else. It is worth the drive to Russellville. And did I mention that they will make you the very best deal around? Trust me, they will!! More

They made my day! Yesterday morning I decided I was finally ready to go car shopping. I had been in my previous car for almost 5 years and with the amount of traveling Yesterday morning I decided I was finally ready to go car shopping. I had been in my previous car for almost 5 years and with the amount of traveling we do... it was time. I knew I had to find a car that I absolutely loved before I even considered trading mine in and I knew I wouldn't buy from anyone who didn't take me seriously as a woman (even though my husband was with me) or that rushed me around through the process. When we arrived at the dealership we were greeted and welcomed to the lot. They took their time getting to know what exactly I was looking for, why I was looking for the particular model I was interested in, and they wanted to know what was a must for my new ride. They never pressured me into looking at the most expensive vehicle on the lot and they respected my opinions. We were there for FOUR hours looking, test driving, and just taking our time through the process and the guys we worked with (Adair- so fun and knowledgeable-helped me set everything up too , Antonio w/finance, and Eric-the GM who was exceptional!) were sooo very patient and kind. It was honestly like car shopping with my husband and 3 buddies. Once we finally picked out a car we moved on to the finance side and Antonio was super and took the time explaining every single thing we were signing and again, never rushed us. We had our children with us during this part and they were offered drinks, snacks, and the dealership had a fun kids area that the kiddos could go sit in while we finished up. Overall, it was the best car shopping experience I have had and this will be my 3rd new vehicle I've purchased. I hope to be part of the Toyota family for many many years to come! More

Very kind people They treated us with respect and kindness. They helped us to make the right choice of choosing the right car/van for us. It was excellent negotiating They treated us with respect and kindness. They helped us to make the right choice of choosing the right car/van for us. It was excellent negotiating with them for the van. More

vehicle service I had a good experience during this visit. The Service Advisor (Linda) was very helpful and courteous. She pointed out the areas where she had provide I had a good experience during this visit. The Service Advisor (Linda) was very helpful and courteous. She pointed out the areas where she had provided the recommendations. More

Good experience Friendly staff. They Found us the vehicle we were looking for and a better finance rate than we expected. They brought in the vehicle from another dea Friendly staff. They Found us the vehicle we were looking for and a better finance rate than we expected. They brought in the vehicle from another dealer and did it quickly. More

Daniel Norris is terrible Everytime I take my 2018 Toyota Tundra in for service Daniel NorrisAssistant Service Manager/Service Advisor wants to argue with me. He tells me stuf Everytime I take my 2018 Toyota Tundra in for service Daniel NorrisAssistant Service Manager/Service Advisor wants to argue with me. He tells me stuff that they have done to my truck from previous visits and I disagree with him and then he continues to tell me I'm wrong only for me or another employee at the dealership tells him that I am right. As a customer I have never been talked to the way that Daniel does to me. I like the dealership but will probably never buy from them again as long as he is employed their. I was so angry at him the last time my blood pressure shy rocketed. I talked to Dealership owner and he made things better for me but I refuse to deal with Daniel again. More