Phil Wright Autoplex - Service Center
Russellville, AR
805 Reviews of Phil Wright Autoplex - Service Center
Dewayne in Service Department Dewayne was very professional kept us informed and very knowledgable. He is a person I would ask to assist me again if needed. Thank you Dewayne was very professional kept us informed and very knowledgable. He is a person I would ask to assist me again if needed. Thank you More
Great experience! Phil Wright GM service center got me out of a bad situation 300 miles from home. They squeezed my truck in and went to work on a complicated issue. It Phil Wright GM service center got me out of a bad situation 300 miles from home. They squeezed my truck in and went to work on a complicated issue. It took a day and a half to figure out, but they ultimately figured it out, fixed the problem and got me on the road! The staff was very courteous and friendly and kept me in the loop on the progress. The pricing was more than fair for the amount of time they spent on my truck. It was a great experience at a time when I didn’t have many options. Thanks to the service Dept and the mechanic for all your hard work! More
Best service in town Dwayne was a great help and I will keep coming back to this service department best in town !! Highly recommended , I will recommend this place over a Dwayne was a great help and I will keep coming back to this service department best in town !! Highly recommended , I will recommend this place over any shop in town More
Service was great & it was ready on time. Eric was great! The service was great and the job was finished by the time they said it would. Danny Hipps & Eric Hunt took great care of me. The service was great and the job was finished by the time they said it would. Danny Hipps & Eric Hunt took great care of me. More
Very Thorough These guys are very thorough and ensure your vehicle is in tip-top shape! I NEVER feel that they’re making dishonest recommendations for service items These guys are very thorough and ensure your vehicle is in tip-top shape! I NEVER feel that they’re making dishonest recommendations for service items to take care of in future visits as they show you what’s wrong when they have suggestions! Pretty awesome. More
Top notch Customer Service Comparably priced GM dexos oil change to the quick-service locations. A little higher but no price gouging as dealers have a rep for. And they may no Comparably priced GM dexos oil change to the quick-service locations. A little higher but no price gouging as dealers have a rep for. And they may not be as quick of a turn-around but they have a courtesy car ride that dropped me off and picked me up. I was quite pleased. A coupon brought me in, but their friendliness and customer service will bring me back. More
Excellent service with great feedback from the people that done the work on my truck. When I purchased the truck I asked if they would go through my lift and make sure with great feedback from the people that done the work on my truck. When I purchased the truck I asked if they would go through my lift and make sure all the bolts were tight and they kept there word. Thank you! More
bulb out The repair I came in for was very reasonably priced. I called to get an appointment but they told me to come right then because I did't need one. The repair I came in for was very reasonably priced. I called to get an appointment but they told me to come right then because I did't need one. More
Service Dept was great! On my most recent trip to get routine service, your Service Dept performed at an excellent rate! Danny doesn’t just care about sales, he cares about s On my most recent trip to get routine service, your Service Dept performed at an excellent rate! Danny doesn’t just care about sales, he cares about service too! More
Personalized attention In response to an alert I received, I called the service department and was told to bring in the vehicle at my convenience. Eric handled the appointm In response to an alert I received, I called the service department and was told to bring in the vehicle at my convenience. Eric handled the appointment and they service department spent time and attention in making sure that everything was checked out and even conducted an extensive test drive before letting me know that nothing could be detected. I appreciated the concern that Danny Hipps extended to me for any inconvenience. The sales consultant,Damon, also visited with me and discussed the window tinting request I had made earlier. I feel that doing business locally provides individualized and personal and timely attention that may not be available if I had to go out of town for service. More