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Phil Wright Autoplex - Service Center

Russellville, AR

4.5
805 Reviews

805 Reviews of Phil Wright Autoplex - Service Center

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June 01, 2018

Dewayne in Service Department Dewayne was very professional kept us informed and very knowledgable. He is a person I would ask to assist me again if needed. Thank you More

by sondrajones27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dewayne in the service department
Jun 05, 2018 -

Phil Wright Autoplex responded

Your fantastic review was awesome to read! We are happy Dewayne provided you with efficient and well-informed customer service. Take care! Sincerely, The Phil Wright Autoplex Team

May 31, 2018

Great experience! Phil Wright GM service center got me out of a bad situation 300 miles from home. They squeezed my truck in and went to work on a complicated issue. It More

by DREESR17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lindsay
Jun 01, 2018 -

Phil Wright Autoplex responded

We appreciate your kind words. We are glad that we could get your car fixed up and back in good running order. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Sincerely, The Phil Wright Autoplex Team

May 26, 2018

Best service in town Dwayne was a great help and I will keep coming back to this service department best in town !! Highly recommended , I will recommend this place over a More

by JQAutoBuyers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dwayne
May 29, 2018 -

Phil Wright Autoplex responded

Thank you for the wonderful review! It is great to know that Dwayne's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Phil Wright Autoplex Team

May 25, 2018

Service was great & it was ready on time. Eric was great! The service was great and the job was finished by the time they said it would. Danny Hipps & Eric Hunt took great care of me. More

by jnewton3755
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Hipps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Hunt
May 29, 2018 -

Phil Wright Autoplex responded

Thank you so much for your review! We really appreciate your business and are so happy that Danny and Eric could provide great service to you. We look forward to serving you again! Sincerely, The Phil Wright Autoplex Team

May 23, 2018

Very Thorough These guys are very thorough and ensure your vehicle is in tip-top shape! I NEVER feel that they’re making dishonest recommendations for service items More

by Silverado 1500 Guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dewayne, NATALIE MUELLER
May 25, 2018 -

Phil Wright Autoplex responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Sincerely, The Phil Wright Autoplex Team

May 22, 2018

Top notch Customer Service Comparably priced GM dexos oil change to the quick-service locations. A little higher but no price gouging as dealers have a rep for. And they may no More

by AMANLY2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric
May 25, 2018 -

Phil Wright Autoplex responded

We would like to thank you for taking the time to submit this amazing feedback. Our team works hard at maintaining top notch customer service and they will be ecstatic to hear you left our store satisfied. We look forward to working with you again! Sincerely, The Phil Wright Autoplex Team

May 22, 2018

Excellent service with great feedback from the people that done the work on my truck. When I purchased the truck I asked if they would go through my lift and make sure More

by JAMEYJYOUNG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Hipps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Johnson
May 25, 2018 -

Phil Wright Autoplex responded

Thanks for your great review. We strive to provide excellent service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Phil Wright Autoplex Team

May 19, 2018

bulb out The repair I came in for was very reasonably priced. I called to get an appointment but they told me to come right then because I did't need one. More

by ED FREYALDENHOVEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
service manager
May 22, 2018 -

Phil Wright Autoplex responded

Ed, we're glad to hear that your service visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for choosing Phil Wright Autoplex for your vehicle needs. Sincerely, The Phil Wright Autoplex Team

May 18, 2018

Service Dept was great! On my most recent trip to get routine service, your Service Dept performed at an excellent rate! Danny doesn’t just care about sales, he cares about s More

by JCC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Hipps
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2018

Personalized attention In response to an alert I received, I called the service department and was told to bring in the vehicle at my convenience. Eric handled the appointm More

by MAR0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Hipps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric, Derrick (service consultant)
May 18, 2018 -

Phil Wright Autoplex responded

Thank you for taking the time to write about your experience with us. Phil Wright Autoplex’s primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. It’s great to know that Eric and Danny provided an exceptional service experience for you. If you have any further questions regarding your vehicle please let us know! Sincerely, The Phil Wright Autoplex Team