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Phil Wright Autoplex - Service Center

Russellville, AR

4.5
782 Reviews

782 Reviews of Phil Wright Autoplex - Service Center

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June 20, 2018

They were amazing! I was concerned with a gas smell in my vehicle and the service center was super quick to get me in. They quickly discovered a gas leak and explained m More

by ANITAGEIGER73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dewayne Cogswell
Jun 21, 2018 -

Phil Wright Autoplex responded

We really appreciate your feedback! We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, The Phil Wright Autoplex Team

June 20, 2018

Quick repair Had fuel filter drop from 77% to 0% overnight! When by and asked if they could change it out and they said to bring it in as soon as possible got it More

by ARMETERREADER
Recommend Dealer
Yes
Employees Worked With
NATALIE MUELLER
Jun 21, 2018 -

Phil Wright Autoplex responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Phil Wright Autoplex Team

June 16, 2018

Hot day A/C quits! Lindsay in the service department took really good care of me. The a/c on my 2015 GMC Acadia went out on Thursday evening before I was leaving on a t More

by JNGRIFFIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
LINDSAY IN GMC SERICE.
Jun 19, 2018 -

Phil Wright Autoplex responded

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and we are extremely happy to hear that Lindsay was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, The Phil Wright Autoplex Team

June 14, 2018

One stop shopping! Wow! Talk about service, this is the epitome of one stop service! I got an oil change, new tires, front end alignment, new windshield and windows tint More

by grimesg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric service manager
Jun 15, 2018 -

Phil Wright Autoplex responded

We would like to thank you for taking the time to submit this amazing feedback. Our team works hard at maintaining top notch customer service and they will be ecstatic to hear you left our store satisfied. We look forward to working with you again! Sincerely, The Phil Wright Autoplex Team

June 13, 2018

Great Service! Phil Wright has a terrific service department. The staff is friendly, thorough, and never does more without talking to the customer first. They are gr More

by MALTEMUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Hipps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2018 -

Phil Wright Autoplex responded

Thank you so much for taking the time to share your feedback with us. We are happy to hear that you were pleased with our customer service and facilities. Please feel free to contact us or stop by for a visit if you need any assistance. Sincerely, The Phil Wright Autoplex Team

June 13, 2018

Service 8:30 appointment, Long wait but give generous discount for delay with apologiy, 11:30 departure. Service tech courteous and very informative with my q More

by LARRYSHEPHERD23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department, no name
Jun 14, 2018 -

Phil Wright Autoplex responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. Thanks again and take care! Sincerely, The Phil Wright Autoplex Team

June 10, 2018

Service Took Acadia in because water was coming out of DVD player and water was in lights after a heavy rain. They couldn't find any water leak after testing More

by WILCOX.PAM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lindsey
Jun 11, 2018 -

Phil Wright Autoplex responded

Thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the shuttle we provided and the thorough service you received from us. If there's anything more that we can do, please come back and see us again. Take care! Sincerely, The Phil Wright Autoplex Team

June 01, 2018

Dewayne in Service Department Dewayne was very professional kept us informed and very knowledgable. He is a person I would ask to assist me again if needed. Thank you More

by sondrajones27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dewayne in the service department
Jun 05, 2018 -

Phil Wright Autoplex responded

Your fantastic review was awesome to read! We are happy Dewayne provided you with efficient and well-informed customer service. Take care! Sincerely, The Phil Wright Autoplex Team

May 31, 2018

Great experience! Phil Wright GM service center got me out of a bad situation 300 miles from home. They squeezed my truck in and went to work on a complicated issue. It More

by DREESR17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lindsay
Jun 01, 2018 -

Phil Wright Autoplex responded

We appreciate your kind words. We are glad that we could get your car fixed up and back in good running order. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Sincerely, The Phil Wright Autoplex Team

May 26, 2018

Best service in town Dwayne was a great help and I will keep coming back to this service department best in town !! Highly recommended , I will recommend this place over a More

by JQAutoBuyers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dwayne
May 29, 2018 -

Phil Wright Autoplex responded

Thank you for the wonderful review! It is great to know that Dwayne's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Phil Wright Autoplex Team

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