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Phil Wright Autoplex - Service Center

Russellville, AR

4.5
785 Reviews

785 Reviews of Phil Wright Autoplex - Service Center

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November 15, 2018

Fifty thousand mile check up... In and out in record time. Love the waiting area. Always fresh coffee and current magazines and valley news. Friendly, safe place to take a few minutes to chat w others and re More

by ANNIEUP68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service and cashier
November 07, 2018

Quick and convenient. I got an appointment within 24 hours. They had the necessary parts in stock, and my truck was fixed the next day. Very little downtime, for me, and I More

by BAR6RANCH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dewayne and Mike.
November 07, 2018

Oil change tire rotation Kmow several folks there and always a pleasure to visit with them while I wait for my truck to get done. Looking at the notes from the Tech. It w More

by jwhhawk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Hipps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Lemus
October 30, 2018

oil and filter change good service quick and no problems. got my appointment when I wanted it and was very quick to get it in and out. The refreshments in waiting room was More

by RCMANWOOD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
service counter
October 23, 2018

Great group of people ! The service department is great !!! I called to get my SUV in on Monday morning and they got me a apt. That same day . Due to my work schedule it’s ha More

by JANETTEHAYNES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department
October 22, 2018

Excellent service I was more than pleasantly surprised by how quickly and efficiently they fixed my car. Very personal interest, kept me updated, no surprise costs. Th More

by CARLSONC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I think his name was Dewayne, in the service/repair dept.
October 19, 2018

Good service as usual. Good service with no surprises. Everyone friendly from the garage to the front office. Enjoyed visiting while my truck was being serviced. Like the More

by VAHARDEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Hipps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Receptionist in service area and checkout/cashier , Zack Saxon
October 10, 2018

transmission shift module replacement Left HD 2500 for repair while gone on a 10 day trip. Diagnostics performed before I left. No phone calls or voice mail follow up. Pick up was not r More

by BLWOODS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
customer serice desk
September 30, 2018

GREAT ! The service writer kept us informed of the progress of the work to be done and as soon as she found that it would take longer than expected , my Wife More

by PATB919
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unsure of the women's name , she was the only women at the service writers desk !
September 27, 2018

Good job!! Had lifters go down in my truck gave the dealership plenty of time they did a awesome job unit came back clean and working efficiently and properly More

by COREYADVANCED
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric
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