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Phil Wright Autoplex - Service Center

Russellville, AR

4.5
785 Reviews

785 Reviews of Phil Wright Autoplex - Service Center

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January 25, 2019

Fuel pump My car would not start and had to be towed to dealership. They replaced the parts, but when I went back still would not start. Technician worked ex More

by rlferg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dewayne
January 25, 2019

Great Team. Service personnel were extremely polite, helpful, caring and understanding of the situation. They quickly found the problem, offered solutions and ca More

by SFCSNO1258
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lindsy?? In service department, Zack Saxon
January 24, 2019

Pleased with service Very Close and good service relationship with all employees working at shop including the speed to help me get my auto back in use in good shape More

by JLEONCMOC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Hottinger
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 22, 2019

Involved I came in less than patient with an issue that I had not had time to address on a new car , the team from front to back were professional , efficient More

by ASBOATFARM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I am terrible with names but the service advisor , mechanic and service manager ( Dewayne??) were all involved and all professional. I actually had one on one communication with al of the above .
January 12, 2019

Best experience I dropped my car off in the morning and it was done by that evening. I would recommend this service center to my friends and family. More

by DOLLARTANESSA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Hipps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Hottinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chance Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
John David Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Bustard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : NATALIE MUELLER, Vernon Hubbart, Keith Holbrook, Cameron Harris, Daniel Lemus
January 12, 2019

Eric in Service was great I really appreciate the service department. I always get great service and information so I know what is going on. I really want to give a great re More

by TREISSA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric
January 11, 2019

Fast, friendly service Phil Wright's service center makes it easy to schedule maintenance with the fast, friendly service writers. When if comes appointment time they are p More

by DONOLSON77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Lemus
January 11, 2019

Oil change Everything was good. Waiting room was real nice and well supplied with magazines and refreshments and also a tv. Very nice. I would recommend to anyon More

by ronnybrenda@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Hipps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Hottinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chauntisy Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Regina hybner, NATALIE MUELLER
January 08, 2019

Great Service experience Lindsay was exceptional to deal with in the service department, she went above and beyond to ensure that my truck was taken care of in a timely manner More

by WHITETAILARCHER32
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lindsay Womack
January 03, 2019

good service Long wait for service to begin, but it was a busy day in the service dept. area. Service when started was quick and corrected the problem. More

by MIKE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Employees at service desk (don't see names of service desk people listed above)
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