Phil Wright Autoplex - Service Center
Russellville, AR
737 Reviews of Phil Wright Autoplex - Service Center
car had squeak when I left dealership there was no squeak but before I was out of Russellville it was squeaking again,then later in the evening started the car & the when I left dealership there was no squeak but before I was out of Russellville it was squeaking again,then later in the evening started the car & there was no squeaking, so really don't know if the new belt fixed the problem or not,but I am glad to have the new belt on the car,great dealership nice folks More
Recall The reason for my rating is it took all day the car was there before 8 am and I wasn't given a pickup time The reason for my rating is it took all day the car was there before 8 am and I wasn't given a pickup time More
short and great Everyone was like family as I had expected. I'm looking forward to my next visit and my next purchase. Thanks for being up front and friendly. Everyone was like family as I had expected. I'm looking forward to my next visit and my next purchase. Thanks for being up front and friendly. More
Brake Recall Our Denali had brake recall the service team was extremely helpful in a scary situation Adam put us in a Yukon while we waiting on new parts to come i Our Denali had brake recall the service team was extremely helpful in a scary situation Adam put us in a Yukon while we waiting on new parts to come in Dwayne in service was very helpful and answered any questions I had and worked to get our car back ASAP !! More
Service department tries hard to earn business I recently had my truck worked on by the guys at the service shop at Phil Wright and was pleasantly surprised and was very well taken care of. Good jo I recently had my truck worked on by the guys at the service shop at Phil Wright and was pleasantly surprised and was very well taken care of. Good job and good customer service. More
Pleasant Helpful and Accommodating Very helpful polite, returned all calls. Gave us a car until job was complete answered all questions gave a update every time I called and stayed a Very helpful polite, returned all calls. Gave us a car until job was complete answered all questions gave a update every time I called and stayed a few minutes after hours so I could get my truck by the weekend More
Service Went in for an oil change and to have transmission temp gauge looked at as to why it was staying stuck on 100 even after driving for a while and pulli Went in for an oil change and to have transmission temp gauge looked at as to why it was staying stuck on 100 even after driving for a while and pulling a trailer. Told me I didn’t have it in tow haul mode I ain’t dumb. Won’t ever bring anything else’s back. More
Quick professional service My SUV had a recall on a system. I was able to make the appointment, PW service department got me right in on my scheduled time, did the recall servi My SUV had a recall on a system. I was able to make the appointment, PW service department got me right in on my scheduled time, did the recall service, and had me back on the road in a timely fashion. More
Service for my Chevy Trax Everyone in the service area were very helpful & friendly and answered all my questions very well. And showed me how to work these new computer type t Everyone in the service area were very helpful & friendly and answered all my questions very well. And showed me how to work these new computer type things (menu,etc.) on my dash! More
Had appointment, was there four hours Had a 10:30 appointment. Arrived at 10:37 and was told it should take about 2 hours. Walked out at 2:30. Had oil changed, brake recall taken care of a Had a 10:30 appointment. Arrived at 10:37 and was told it should take about 2 hours. Walked out at 2:30. Had oil changed, brake recall taken care of and a rivet put in the gas tank nozzle that was left off by your department when they fixed it initially. More