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Phil Wright Autoplex - Service Center

Russellville, AR

4.6
737 Reviews

737 Reviews of Phil Wright Autoplex - Service Center

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December 06, 2019

car had squeak when I left dealership there was no squeak but before I was out of Russellville it was squeaking again,then later in the evening started the car & the More

by LOUIARITTER
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
didn't get the names of folks in service dept
December 04, 2019

Recall The reason for my rating is it took all day the car was there before 8 am and I wasn't given a pickup time More

by CANDDSCOTT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Hipps
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 04, 2019

short and great Everyone was like family as I had expected. I'm looking forward to my next visit and my next purchase. Thanks for being up front and friendly. More

by paulstevenchiolino
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Chiolino
December 04, 2019

Brake Recall Our Denali had brake recall the service team was extremely helpful in a scary situation Adam put us in a Yukon while we waiting on new parts to come i More

by JUSTIN.COTHREN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Adam Stoffle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dwayne
December 03, 2019

Service department tries hard to earn business I recently had my truck worked on by the guys at the service shop at Phil Wright and was pleasantly surprised and was very well taken care of. Good jo More

by RYNO_YOUNG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tristan, Eric, Ashlyn
November 30, 2019

Pleasant Helpful and Accommodating Very helpful polite, returned all calls. Gave us a car until job was complete answered all questions gave a update every time I called and stayed a More

by TRENAFOWLER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Russel Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tristen, Tristan?
November 28, 2019

Service Went in for an oil change and to have transmission temp gauge looked at as to why it was staying stuck on 100 even after driving for a while and pulli More

by BIGO_202009
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service department
November 26, 2019

Quick professional service My SUV had a recall on a system. I was able to make the appointment, PW service department got me right in on my scheduled time, did the recall servi More

by COACHMARTYBARNES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Hipps
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 23, 2019

Service for my Chevy Trax Everyone in the service area were very helpful & friendly and answered all my questions very well. And showed me how to work these new computer type t More

by RONDAWYTHE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Stoffle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service people
November 19, 2019

Had appointment, was there four hours Had a 10:30 appointment. Arrived at 10:37 and was told it should take about 2 hours. Walked out at 2:30. Had oil changed, brake recall taken care of a More

by doubleoexpress
Recommend Dealer
No
Employees Worked With
Didn’t get names
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