Phil Wright Autoplex - Service Center
Russellville, AR
801 Reviews of Phil Wright Autoplex - Service Center
Service and parts r top notch alwayes friendly coutious and knowledgeable Reasonable time frame in service vehicle alwayes returned as clean as it was left and knowledgeable Reasonable time frame in service vehicle alwayes returned as clean as it was left More
Getting my truck looked at, because of the check engine light keeps coming on. I'm sure the service department will track down the problem and get it fixed. light keeps coming on. I'm sure the service department will track down the problem and get it fixed. More
I took my 2018 Silverado into the service department 4 times over the same issue within a year. My leaf springs in the rear continued to sound like a 1960s junker. Never got the issue fixed, WILL NOT buy times over the same issue within a year. My leaf springs in the rear continued to sound like a 1960s junker. Never got the issue fixed, WILL NOT buy another vehicle from Phil Wright since I was told they couldn’t fix the issue. Why would I buy a vehicle when the service department can’t fix issues? No thanks! I traded my truck in since the last appointment at the service department and couldn’t be happier! I drove right across the street and done business with a different dealership. We have bought 3 vehicles from Phil Wright but will not make that mistake again. More
Great service and friendly employees We have bought several vehicles from this dealership. Service has always been great...have never had a problem from sales to service department. Ver We have bought several vehicles from this dealership. Service has always been great...have never had a problem from sales to service department. Very pleased with this dealership. More
Worse dealership in the state I've ever delt with in my life service department really sucks the worst they wiggle waggle their way around any thing that should be warranties or covered by GM life service department really sucks the worst they wiggle waggle their way around any thing that should be warranties or covered by GM More
This is on of the friendly service departments I have ever been to grate help would highly recommend to everyone even if it not a gm vehicle ever been to grate help would highly recommend to everyone even if it not a gm vehicle More
Always Great service The Service Dept. Always keeps you informed while in the shop. My expectations are always exceeded. Best place to have service work done , Best in the The Service Dept. Always keeps you informed while in the shop. My expectations are always exceeded. Best place to have service work done , Best in the business More
Great experience People were friendly, courteous and knowledgeable. No wasted time. They got me right in, fixed the problem and the out again. I would highly recommend People were friendly, courteous and knowledgeable. No wasted time. They got me right in, fixed the problem and the out again. I would highly recommend Phil Wright Autoplex for service. More
Repairs for two vehicles at the same time Wonderful service, diagnosis, and repair of my 2016 Yukon Denali, and my 2012 GMC Terrain. It seemed to happen all at once and we were shuffling cars Wonderful service, diagnosis, and repair of my 2016 Yukon Denali, and my 2012 GMC Terrain. It seemed to happen all at once and we were shuffling cars here and there. They quickly diagnosed the problem right about the time of the Covid19 shutdown so they called and asked me if I wanted to pick up the vehicle or leave it until reopening. I said I was fine driving the new SUV the provided me with as a lifetime loyal customer for over 30 yrs. I enjoyed my loaner until they opened and the very day it was fixed and I went to get my vehicle. My husbands was a little luckier as his was only a battery and was fixed prior to the shutdown. I wouldn't want to go anywhere else to buy, trade, or repair my GMC or Chevy. I have since upgraded to a 2020 GMC Yukon Denali, same color you can hardly tell the difference. I have purchased this exact type of vehicle since 1996 when the first ones in this body style came out. I was in a car accident and rolled three times and my daughter and I walked away from the accident without anything more than bruises from the seatbelt. I thought right then, well this is my lifesaving vehicle, I think I'll keep buying them. More
They were GREAT, as usual! Looked it over, said if I still had a problem with the air, bring it back. I was not rushed out after they had worked on it, he walked me to the car and talked about what all still had a problem with the air, bring it back. I was not rushed out after they had worked on it, he walked me to the car and talked about what all they had done! EVERYONE is so kind! More