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Phil Wright Autoplex - Service Center

Russellville, AR

4.6
741 Reviews

741 Reviews of Phil Wright Autoplex - Service Center

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March 28, 2020

The service Dept is getting bad as the place across the street . Service manger really doesn’t care at all and fails to get involved and solve any problems .I had the same problem every time I go there. T More

by GARRYCOLLINS8222
Recommend Dealer
No
Employees Worked With
Craig
March 28, 2020

AC Combination condenser replacement Replacement was good, but had a leak in transmission fluid connection to the replaced combination condenser. The leaking connection was repaired and More

by MIKE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Dept employees
March 28, 2020

Wow, what can I say! They provided a shuttle back to my house, social distancing, and even called me to let me know about repairs they discovered while doing the check up, transmission service and oil chan More

by KENDALLTABOR65
Recommend Dealer
Yes
Employees Worked With
All the service folks, mechanics and shuttle driver 5 stars!
March 27, 2020

So far they have taken care of whatever problems have come up and I hope they continue to do so I guess time will tell. The service has been golden and the people are great More

by HARMRANDY
Recommend Dealer
Yes
Employees Worked With
Vernon Hubbart
March 26, 2020

Extremely Pleased I dropped my truck off early in the morning to get it serviced. It wasn't long before they called me to let me know it was ready. When I picked up my More

by XXHUEYXX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Entire service department
March 09, 2020

great service! fit me in on a busy day. Great experience didnt have much time to get truck in for an oil change. They said bring it in on a friday and were able to work it in and back to me More

by BRYAN.RUST
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chauntisy Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 06, 2020

Always enjoy my service visit at Phil Wright Auto. They know how to treat the customer right! I enjoy the thoughtful gesture of self service coffee, water or soft drink. More

by ANNIEUP68
Recommend Dealer
Yes
Employees Worked With
Danny Hipps
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 28, 2020

We have purchased many cars and even more trucks over the years. They always provide excellent customer support and service.All of the employees are easy to work with and are very nice. More

by RAHRAHEMS
Recommend Dealer
Yes
Employees Worked With
Russel Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 27, 2020

Very Pleased We took the Encore in for an oil change and tire rotation. We dropped the car off with the service department and they explained what they were going More

by XXHUEYXX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Entire service department
February 26, 2020

Nice Service Folks but. My 26,000 mile GMC Canyon SLT is a nice truck, when it runs. It has an intermittent issue where the key will not come completely to the position to wh More

by BOSSBEEZER59
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
the guy who drives me home is great
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