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Phil Wright Autoplex - Service Center

Russellville, AR

4.5
761 Reviews

761 Reviews of Phil Wright Autoplex - Service Center

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September 05, 2020

This is the second time my lug nuts were left less than snug. The first time, I didn’t know about it til I lost one, then found others loose. This time, I checked them when I got home and found 2 on each f More

by OGENEB
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dewayne
September 04, 2020

Great staff. My truck had a problem and they warranty covered it no problem. Very fast work. Sales staff and service staff were very helpful and accommodating. More

by SETH.STEWART31
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vernon Hubbart
September 02, 2020

Great dealership with good competent personnel. I was treated with courtesy and respect. Waiting was clean and well maintained. Services were performed in a timely manner More

by ltr0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Hipps
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 02, 2020

I have had this 2019 GMC Sierra in the shop 4 times for the same problem, transmission,shifts hard about 2 times a week while driving, first time they said there isn’t a problem, the second time they drai More

by EARLJANINE12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Danny Hipps
3.0
This rating includes all reviews, with more weight given to recent reviews.
Chauntisy Ayers
2.0
This rating includes all reviews, with more weight given to recent reviews.
John David Jones
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 01, 2020

Following an oil change, my tire pressure light was on and the glove box fell out on the way home. It wasn’t secured after checking the cabin air filter. Took my truck back the next morning, got it righ More

by NATHANMC87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Didn’t catch name
August 29, 2020

Best device around other companies need to learn from Phil Wright. We have bough 3 vehicles from them and sales to service department was outstanding in performance More

by skimball45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Holbrook
August 21, 2020

Very efficient, friendly and courteous. Excellent customer service. Employee was informative on repairing my car. Customer friendly, showed courtesy to customers. Even informed me if an open recal More

by CMORPHIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service deoartment
August 21, 2020

Blake was knowledgeable,patient, helpful, and answered Blake was knowledgeable,patient, helpful, and answered our questions. We did not buy a new vehicle, but that had nothing to do with Blake. We ha More

by MARYLOUWILKINSON2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blake Bustard
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 19, 2020

All was OK except that it took an hour and half to change oil, rotate tires and do inspection. Seems a little long to me. More

by JOHN@SHOPTAW-LABAHN.COM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
No names aviailable.
August 19, 2020

Been doing business with them since 1990 great bunch of people always helpful great service before and after purchase service department always gets me in and out quickly. In 1 month my family brought 3 ve More

by JACKSONVICKY23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Stoffle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Hipps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zack Saxon
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