Phil Wright Autoplex - Service Center

10/10 I suggest to buy with them! Please get with salesman Adair and let him find you a nice ride for a good deal! salesman Adair and let him find you a nice ride for a good deal! More

I received a notification about a fuse needing to be installed on my Bolt. I called the dealership and set up an appointment for the next week. The spokesman assured me the part would be in. I arranged installed on my Bolt. I called the dealership and set up an appointment for the next week. The spokesman assured me the part would be in. I arranged a ride home and brought the automobile in. The part was not in. The spokesman assured me he would call when the part was in. No one called in a couple of weeks, so I called again. He said the part was not in. I waited a couple more weeks. I called back and he said he had received no notification of the status of the part, but would check the parts inventory. He returned to the phone after about 4 minutes and told me the part had arrived that morning. I scheduled an appointment and took the car in. It was repaired but no one in the service area or the cashier area was wearing a mask. More

Took truck in for oil change and fix blinker. They broke my window when rolling it down and refused to fix it without me paying them to fix it. Said window latches broke because truck was so old. Now my win my window when rolling it down and refused to fix it without me paying them to fix it. Said window latches broke because truck was so old. Now my window is half way open and won’t roll up or down so I have to fix it myself. More

Took my vehicle in for an oil change and to troubleshoot a problem. I was told to leave it overnight and pick it up Saturday morning and was assured several times the service advisor would have everything a problem. I was told to leave it overnight and pick it up Saturday morning and was assured several times the service advisor would have everything ready for a salesman to return the vehicle. On Saturday none of the salespeople knew what I was talking about and finally had to call the service advisor to locate my keys. More

On 09/29/2020 I took my 2014 GMC Terrain in for service, oil change, tire rotation, etc. Had 0730 AM appointment. Was there by 0715 AM waiting. At 0730 AM was called in for some final paper work to start oil change, tire rotation, etc. Had 0730 AM appointment. Was there by 0715 AM waiting. At 0730 AM was called in for some final paper work to start service appointment. Was there about one hour and they said my vehicle was ready. Had a discount card for this service which I gave employee when I first checked in. Paid cashier and left. Experience was GREAT! Will continue to go back to Phil Wright Autoplex Russellville, AR for my next service visit. More

Always a pleasure getting my Silverado repaired here. Fast, honest, fixed. I’ve saved thousands coming here rather than other locations that try and inflate prices. Fast, honest, fixed. I’ve saved thousands coming here rather than other locations that try and inflate prices. More

Good clean very nice get the job done and right they get it done at the time they say very friendly all are nice my first new suv it done at the time they say very friendly all are nice my first new suv More

Quality service, courteous and reliable! I have had all of my vehicles serviced at Phil Wright Autoplex for years. They provide great service that I can trust along with a smile. of my vehicles serviced at Phil Wright Autoplex for years. They provide great service that I can trust along with a smile. More

Very professional, knowledgeable and friendly. Great job checking the car from bumper to bumper and letting us know if there were any problems. I was out of town and my wife was at work so they brought job checking the car from bumper to bumper and letting us know if there were any problems. I was out of town and my wife was at work so they brought the car to her. That is true customer service. More

Best GM Service in the country. Honestly look forward to visiting everyone. Fixed Big Red and gave me a ride to work. Thank you Phil Wright service. visiting everyone. Fixed Big Red and gave me a ride to work. Thank you Phil Wright service. More