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Phil Wright Autoplex - Service Center

Russellville, AR

4.5
761 Reviews

761 Reviews of Phil Wright Autoplex - Service Center

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November 02, 2020

had appointment for service for my SUV and tire rotation, the work was done and ready in good time, this is where we take all our vehicles all the time More

by RONELLIE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
service department
October 31, 2020

My wait time for my car to be serviced was good. They got to my car not long after I got there and checkout was quick More

by VICKIBARNETT09
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Schrock
October 31, 2020

Except for it taking much longer to repair than I was led to expect. Was told it would be ready Tuesday I picked it up Late Thursday. Everything else was great. Wonderful people to work with. Thank you. More

by BRINSFIELD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dewayne
October 25, 2020

I had an appt. and check in was seamless. I told the rep about add. Issues. In short order the service manager informed me that oil chg and tire rot was complete. Within just a few minutes he returned and t More

by STEVERTROWBRIDGE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service manager
October 25, 2020

I was greeted very nicely when entering the service department and was asked if I was interested in transportation somewhere or if I was waiting, service was started and everything completed in a timel More

by BBRADS1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Holbrook, Blaine Holloway
October 22, 2020

Dewayne is very kind and professional. He does an excellent job of explaining any issues or concerns during the entire service process with my Yukon. More

by SHELIA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dewayne
October 21, 2020

Feel like I am well take care of....being a new widow that is very important to me. Everyone is very friendly and well trained. More

by JAMMIEJUDY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Holbrook
October 20, 2020

Duane and Frank are my heroes and their sacrifice and dedication to get me and my boys on the road is commendable. Thank you is not enough! I’m so grateful for their service. More

by THEGUMMFAMILY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank in service Center & Duane as service agent
October 16, 2020

it's local, the staff are nice,friendly, wait area is clean and also the rest rooms are clean, brought my Chev Cruz from them a year ago and each time I have had it serviced has always been great, keep More

by LOUIARITTER
Recommend Dealer
Yes
Employees Worked With
Adam Stoffle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Hipps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Hottinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Holbrook
October 15, 2020

Quick and great service. Handled all our extended warranty paperwork for us. Couldn’t be happier. Will definitely return for any additional service our vehicles need. More

by STEFANY_72354
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dewayne in GM Service
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