Phil Wright Autoplex - Service Center

Did everything I asked. The work was completed timely. Dewayne and his crew always do an excellent job. I Highly recommend their service department. Recommend Dewayne and his crew always do an excellent job. I Highly recommend their service department. Recommend More

Was treated very nicely,an fixed the problem quickly,enjoyed the experience. Five Stars!!The service Dept manager that day was awsome,treated us as if he new us already quickly,enjoyed the experience. Five Stars!!The service Dept manager that day was awsome,treated us as if he new us already More

As always great customer service and they took care of the issues and got them fixed in a timely manner. I highly recommend them for sakes and service. the issues and got them fixed in a timely manner. I highly recommend them for sakes and service. More

I have been a customer of this dealership for over 30 years. This was the WORST experience I have ever had with any car dealer. I will never return. The rudeness of the service department was unbelievabl years. This was the WORST experience I have ever had with any car dealer. I will never return. The rudeness of the service department was unbelievable. More

363 dollars for a hour of labor was excessive! I don’t think my labor should cost more than the parts if it only took a hour to fix. I don’t think anyone there makes over 30 dollars a hour? Even with bein think my labor should cost more than the parts if it only took a hour to fix. I don’t think anyone there makes over 30 dollars a hour? Even with being charged fees for the facility and equipment I still can’t imagine labor to come out to that price. I would love a explanation really... More

Arrived about 30 minutes early for my appointment but was able to get my Enclave in and serviced in less than 40 minutes. Dewayne, also answered a question about my trucks brakes and said he had seen some s able to get my Enclave in and serviced in less than 40 minutes. Dewayne, also answered a question about my trucks brakes and said he had seen some similar issues and suggested I bring it in next week for a check. More

It was very easy to make my appointment to get my truck serviced and when I took it in on the morning and time of my appointment they took it right back to start on it. I didn’t have to wait long before th serviced and when I took it in on the morning and time of my appointment they took it right back to start on it. I didn’t have to wait long before they had it ready. On top of changing my oil and rotating my tires they also found a recall on my truck and took care of that too. More

Yes. The service was good. The price for the part was high but I don't think that is the fault of this dealership. Thanks high but I don't think that is the fault of this dealership. Thanks More

I was dismayed at the lack of mask use by staff. Many customers also were not wearing them. This is in one of the worst counties in the state for COVID. Very poor example being set. I stayed outside in t customers also were not wearing them. This is in one of the worst counties in the state for COVID. Very poor example being set. I stayed outside in the cold the entire time I was waiting for my car to be repaired rather than risk staying in the building. I am an old ER doc and this is like a slap in the face. Loyal customer for over 25 years but will have to rethink my options. More

I was charged $130 and all you did was plug in one wire. also I was charged $10 for an environmental charge. What did you do to the car that involved the environment? also I was charged $10 for an environmental charge. What did you do to the car that involved the environment? More