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Phil Wright Autoplex - Service Center

Russellville, AR

4.5
801 Reviews
Call Service Center (877) 897-0977

801 Reviews of Phil Wright Autoplex - Service Center

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January 15, 2022

The Service Dept is always efficient, friendly and handle all my questions and problems perfectly. More

by KATHLEENFREEMAN62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russel Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : All the employees in the Service Dept.
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Jan 18, 2022 -

Phil Wright Autoplex responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Phil Wright Autoplex Team

January 13, 2022

Fast, efficient, courtesy, and even provided shuttle service to home and back again while work is being completed. More

by ANNIEUP68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashlyn, Service department front desk.
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Jan 14, 2022 -

Phil Wright Autoplex responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Phil Wright Autoplex Team

January 07, 2022

My truck had a problem, I took it, they charged me dearly and I continued with the same problem More

by OLIVIA Ramirez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Meacanic manager
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January 04, 2022

Always courteous, professional, and efficient. The staff is friendly and always willing to listen and help. More

by ANNIEUP68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
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Jan 06, 2022 -

Phil Wright Autoplex responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Phil Wright Autoplex Team

January 01, 2022

Had a fuel gauge quit working. Called them on New Years Eve, they said bring it down and fixed it right away at no charge. My vehicle is not still under warranty. I was thrilled to be able to get it in on More

by BIRDCODY35
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dewayne
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Jan 04, 2022 -

Phil Wright Autoplex responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Phil Wright Autoplex Team

December 31, 2021

They are awesome. Took a while to get my car however, they did let me have a loaner to drive while we waited on parts to come in the next morning. They had her ready first thing. More

by GINGER.CLANCY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Dept forgot her name
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Jan 03, 2022 -

Phil Wright Autoplex responded

Thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the loaner car we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care! Sincerely, The Phil Wright Autoplex Team

December 29, 2021

Very professional and did not hesitate to help me out Very professional and did not hesitate to help me out with my questions and concerns More

by JMROLLANS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Hipps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chauntisy Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zack Saxon
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Dec 30, 2021 -

Phil Wright Autoplex responded

Thank you so much for the wonderful compliments! We couldn't be more pleased to hear ourselves described as professional, friendly, and courteous. Thanks again! Sincerely, The Phil Wright Autoplex Team

December 29, 2021

Prompt service and pleasant staff. Rescheduled appointment without any issues. Will continue to use them for service on my Acadia More

by JOSEPH519
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Hipps
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 30, 2021 -

Phil Wright Autoplex responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Phil Wright Autoplex Team

December 27, 2021

They fix all problems they find on my vechile and let me know if there a major problem with it that need taking of. The service department is really nice and friendly staff More

by DEONSMITH74
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dewayne
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Dec 29, 2021 -

Phil Wright Autoplex responded

Thank you so much for the wonderful compliments! We couldn't be more pleased to hear ourselves described as professional, friendly, and courteous. Thanks again! Sincerely, The Phil Wright Autoplex Team

December 24, 2021

I brought my 2018 GMC Terrain in for a oil change and it was done very quick. Everyone I talked with was professional and polite. More

by BENSPAINHOUR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russel Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 28, 2021 -

Phil Wright Autoplex responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, The Phil Wright Autoplex Team

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