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Phil Wright Autoplex - Service Center

Russellville, AR

4.5
801 Reviews

801 Reviews of Phil Wright Autoplex - Service Center

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August 14, 2022

Customer service was as fast as possible had to order part and mechanic keep me posted so I didn’t have to call them would highly recommend Phil Wright auto and service More

by LADYBUGVOH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry duvall
Aug 17, 2022 -

Phil Wright Autoplex responded

We appreciate your kind words. We are glad that we could get your car fixed up and back in good running order. Thank you for your recommendation as well. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Sincerely, The Phil Wright Autoplex Team

August 13, 2022

Fast friendly service at a competitive price. Employees are courteous and caring. They provide quality service More

by ltr0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Hipps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2022 -

Phil Wright Autoplex responded

ltr0, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, The Phil Wright Autoplex Team

August 13, 2022

The dealership service department took care of everything very quickly. I think it’s ridiculous that a brand new vehicle has to be towed to a shop for a battery issue! If GM has known battery issues they sh More

by JAVAUGHN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Bustard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2022 -

Phil Wright Autoplex responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Phil Wright Autoplex Team

August 10, 2022

They do their best to get you the best value they can. Make a appointment! They are a very busy dealership and they are really good about turning out the work as promised. More

by MOSELEYM76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly
Aug 12, 2022 -

Phil Wright Autoplex responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Phil Wright Autoplex Team

August 07, 2022

Always appreciate the excellent customer service we receive your employ are very professional and do all that’s expected More

by FIRECAPTAIN8068
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abby
Aug 10, 2022 -

Phil Wright Autoplex responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Phil Wright Autoplex Team

Aug 10, 2022 -

FIRECAPTAIN8068 responded

firecaptain8068@aol.com

August 03, 2022

Came in for maintenance (as always). It was supper easy to schedule an appointment. The car was ready in no time. Easy in, easy out. Thank you! More

by codyduncan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
don't know
Aug 05, 2022 -

Phil Wright Autoplex responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Phil Wright Autoplex Team

August 01, 2022

The process was extremely easy and smooth. Staff was extremely helpful and did not leave anything to be desired. More

by JOSH_158
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Brock
Aug 04, 2022 -

Phil Wright Autoplex responded

Josh, thank you for your kind words, and congratulations on your new car! We are very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Enjoy your new car! Sincerely, The Phil Wright Autoplex Team

July 22, 2022

excellent friendly service I trust them with my huge investment and safety they give to the community as well More

by CWALKER20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Stoffle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Hipps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Hottinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Holbrook
Jul 26, 2022 -

Phil Wright Autoplex responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Phil Wright Autoplex Team

July 12, 2022

Got me in the appointment at the correct time and got the oil change and tires rotated in a short time More

by DONALDSON_JOE19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service dept
Jul 14, 2022 -

Phil Wright Autoplex responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Phil Wright Autoplex Team

July 02, 2022

I dread going to this place to get anything done. Getting anything done takes forever. It should not take 2+ hours for an oil change or get two tires put on More

by MateoC
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Frank
Jul 05, 2022 -

Phil Wright Autoplex responded

Mateo, your experience with us does not reflect our standards of customer service. Your time is valuable to us and we strive to provide fast and competent service. Please contact us at your earliest convenience so we can discuss this further. Sincerely, The Phil Wright Autoplex Team

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