Phil Wright Autoplex - Service Center

First time I took my car diagnosed it as a vacuum leak so had to take it back a second time and it was diagnosed as a catalytic converter, down stream o2 sensor and right side cv axel and now it's back for a had to take it back a second time and it was diagnosed as a catalytic converter, down stream o2 sensor and right side cv axel and now it's back for a 3rd time I believe because the cv axel failed on me Sunday afternoon March 9th of 2025. Called me back and said it was the transmission line that goes to the radiator, the clip was missing. So having to pay for a new clip and transmission fluid. I don't believe that is right because they were the ones that worked on it last. More

Very good customer service! ! They have a Very Knowledgeable and Caring staff!! I would recommend them to everybody!! ! They have a Very Knowledgeable and Caring staff!! I would recommend them to everybody!! More

I know I pay a little more to have my car regularly serviced at the dealership. But, for me, the and peace of mind I get from Phil Wright’s service department is worth it. I’m always confident they g serviced at the dealership. But, for me, the and peace of mind I get from Phil Wright’s service department is worth it. I’m always confident they give me the best service. More

Service was great the advisor Moises was a great help in deciding on the vehicle repairs. deciding on the vehicle repairs. More

I miss the employees that I noticed did not work there anymore. I had to stand quite a bit before anyone even acted like they saw me when I would ask a question. I felt like I was talk down to it just was anymore. I had to stand quite a bit before anyone even acted like they saw me when I would ask a question. I felt like I was talk down to it just wasn’t the same. This was the people in the service department that I am describing everyone else was marvelous and the same. The people in the service department are just not the same people. More

Service and dealership as a whole has degraded over the last few years. After purchasing several vehicles from them since the early 80s I will be shopping elsewhere. Customer care after the sale is not a last few years. After purchasing several vehicles from them since the early 80s I will be shopping elsewhere. Customer care after the sale is not a top priority as it has been in the past. More

The service was great and the wait time short for my oil change and tire rotation. Staff is also very friendly and helpful. change and tire rotation. Staff is also very friendly and helpful. More

They have been good to me . helped me when my husband passed away good friends helped me when my husband passed away good friends More

They were nice enough to get us in since we were traveling. The service department said we needed a computer update to fix our transmission problem. They said it was fixed and they test drove it. I traveling. The service department said we needed a computer update to fix our transmission problem. They said it was fixed and they test drove it. I made it about 40 miles and the transmission went out. The 2025 traverse with less than 2000 miles in now in Pine Bluff at smart Chevrolet getting a new valve body that is on order. So as you can see I am very disappointed. More

The service was great and the wait time short for my oil change and tire rotation. Staff is also very friendly and helpful. change and tire rotation. Staff is also very friendly and helpful. More