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Phil Wright Autoplex - Service Center

Russellville, AR

4.5
785 Reviews

785 Reviews of Phil Wright Autoplex - Service Center

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November 03, 2023

This dealership has a great staff. Service department always treats me right, and is very dependable. More

by DSK.DOVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Hipps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2023 -

Phil Wright Autoplex responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Sincerely, The Phil Wright Autoplex Team

October 25, 2023

Friendly and fast this appointment Good work Very happy with our purchase and the following care More

by wilburnabbie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Hipps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Holbrook
Oct 26, 2023 -

Phil Wright Autoplex responded

Abbie, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, The Phil Wright Autoplex Team

October 20, 2023

Another fantastic visit at the service department of Phil Wright Autoplex on Main Street in Russellville, Arkansas. More

by Richard Nickols
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig
Oct 23, 2023 -

Phil Wright Autoplex responded

We appreciate your input, Richard. We're glad to hear that you are consistently impressed with the service we offer here at Phil Wright Autoplex. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, The Phil Wright Autoplex Team

October 20, 2023

Fast friendly service for a reasonable price. I scheduled an appointment one day and had it taken care of the next day More

by ltr0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dwyane in service
Oct 23, 2023 -

Phil Wright Autoplex responded

Thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. Sincerely, The Phil Wright Autoplex Team

October 02, 2023

Well, for the first time since I’ve come here they’ve asked at this most recent service where my wheel lock was to rotate my tires. The problem is in the past they have never asked for this, so in the pa More

by dakotawhttngtn7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No name
Oct 04, 2023 -

Phil Wright Autoplex responded

Thank you for sharing this review regarding your experience with us, Dakota. We’d like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, The Phil Wright Autoplex Team

October 01, 2023

Dewayne is a solid Service Adviser. I have not seen service this good since 2019. He was helpful, attentive, and great to work with. More

by Bubba Truck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dewayne in Service
Oct 04, 2023 -

Phil Wright Autoplex responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Dewayne does for Phil Wright Autoplex and our customers. Hope to see you again soon! Sincerely, The Phil Wright Autoplex Team

September 28, 2023

Frank was awesome. Completed the repairs in less than the estimated time. Everyone was knowledgeable and friendly More

by jaw0212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank, service girl
Sep 29, 2023 -

Phil Wright Autoplex responded

It’s great to know that Frank provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Sincerely, The Phil Wright Autoplex Team

September 28, 2023

Very good customer service. The problem was analysed quickly and my options explained clearly. Replacement parts were installed quickly and the total cost was below the quoted e More

by DONA2KAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Sep 29, 2023 -

Phil Wright Autoplex responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Phil Wright Autoplex Team

September 25, 2023

The staff at the service department were all helpful and friendly. The service was prompt and well done. More

by VTINERELLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know
Sep 27, 2023 -

Phil Wright Autoplex responded

We appreciate your kind words about our service team. Thank you for choosing Phil Wright Autoplex for your vehicle needs. Sincerely, The Phil Wright Autoplex Team

September 24, 2023

Very first time I bought my vehicle in for service and they were very nice and quick with the service More

by willdman8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember any names
Sep 26, 2023 -

Phil Wright Autoplex responded

Thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. Sincerely, The Phil Wright Autoplex Team

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