Phil Wright Autoplex - Service Center
Russellville, AR
805 Reviews of Phil Wright Autoplex - Service Center
I was called on the early Friday afternoon (5/9/2025) and informed my vehicle was complete and ready to be picked up. I informed the caller I was out of town and would there on Monday 5/12/2025. I was told informed my vehicle was complete and ready to be picked up. I informed the caller I was out of town and would there on Monday 5/12/2025. I was told that would be fine. At 8:15 am on Monday I went to pay for the repairs only to be told my vehicle was still being repaired. I was informed it would be probably another hour. I left the dealership and was called 3.5 hrs later to inform me the repair was completed. I once again returned to the dealership to get my vehicle. Upon arrival at my home, I discovered the fuse cover panel had not been installed after service. It was laying in the passenger floor. I reinstalled the panel myself, and threw away the replaced part. More
Great service & wonderful experience overall from the sales team. Would recommend 10/10. If you’re in the market for a used or new vehicle. Stop by & tell them Kelly sent you! sales team. Would recommend 10/10. If you’re in the market for a used or new vehicle. Stop by & tell them Kelly sent you! More
Friendly staff. Good explanation of services needed. Always helpful with arranging transportation to and from home. Easy pickup of vehicle Good explanation of services needed. Always helpful with arranging transportation to and from home. Easy pickup of vehicle More
Such a great place to go for great service and if you want to get a new car want to get a new car More
We had an issue with the phone charging system in the vehicle. They ordered parts and when the parts came in we scheduled to have them installed. When we dropped it off we added an oil change and tire ro vehicle. They ordered parts and when the parts came in we scheduled to have them installed. When we dropped it off we added an oil change and tire rotation. The service department took care of everything on the same day. Great job Phil Wright. More
I had a problem with my car. I arrived early and they got right on getting it diagnosed. It didn't have a check engine light on but definitely had some thing. It had what I calle I arrived early and they got right on getting it diagnosed. It didn't have a check engine light on but definitely had some thing. It had what I called a jerk but it was a coil jumping fire but only like a second and not enough to pop a code. Anyway they got it fixed and got me back on the road in the same day. Thank you service department. More
The salesman was great! Service department took care of the problem and a timely matter and under warranty. And all it was a very pleasurable experience.. Service department took care of the problem and a timely matter and under warranty. And all it was a very pleasurable experience.. More