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Phil Wright Autoplex - Service Center

Russellville, AR

4.5
801 Reviews
Call Service Center (877) 897-0977

801 Reviews of Phil Wright Autoplex - Service Center

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April 25, 2025

Such a great place to go for great service and if you want to get a new car More

by KAYANDRONGREER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Hipps
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 25, 2025

Great service and a quick response goes a long way in this day and age, keep it up. More

by MONGOLILY
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept. David was a great help.
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April 19, 2025

We had an issue with the phone charging system in the vehicle. They ordered parts and when the parts came in we scheduled to have them installed. When we dropped it off we added an oil change and tire ro More

by Mike Lacefield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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April 10, 2025

I had a problem with my car. I arrived early and they got right on getting it diagnosed. It didn't have a check engine light on but definitely had some thing. It had what I calle More

by CANDDSCOTT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian, I don't know technicians name
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April 08, 2025

It was awesome they were very nice and polite I would recommend them to everyone More

by RITA_JACK_6694
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David in service department
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Apr 09, 2025 -

Phil Wright Autoplex responded

Thank you for your fantastic review! We're thrilled to hear that you had an awesome experience with us at Phil Wright Autoplex. Your recommendation means a lot to us! We look forward to seeing you again soon and serving you in the future! Sincerely, The Phil Wright Autoplex Team

April 06, 2025

The salesman was great! Service department took care of the problem and a timely matter and under warranty. And all it was a very pleasurable experience.. More

by kerryflorian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Garcia 5 star
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Apr 06, 2025 -

Phil Wright Autoplex responded

Thank you for your review, Kerry! We are pleased to hear that you had a great experience with our salesman and that our service department was able to assist you promptly and effectively under warranty. At Phil Wright Autoplex, we strive to make your experience pleasurable. We look forward to seeing you again! Sincerely, The Phil Wright Autoplex Team

March 30, 2025

Had a great experience with our salesman Erick Garcia. He was very helpful and knowledgeable of the vehicle we were looking at. Answered all of our questions and made us feel valued as a customer. I would More

by T.ROLLANS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Garcia
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Apr 01, 2025 -

Phil Wright Autoplex responded

Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience with Erick at Phil Wright Autoplex. It's fantastic to know that he was able to assist you effectively and make you feel valued. We truly appreciate your recommendation and look forward to welcoming you back for your next visit! Sincerely, The Phil Wright Autoplex Team

March 22, 2025

Service department was friendly and knowledgeable. Very pleased with the serice/work done on my vehicle. More

by MJ23JTC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russel Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 24, 2025 -

Phil Wright Autoplex responded

Thank you for your wonderful review! We're delighted to hear that you had a positive experience with our service department at Phil Wright Autoplex. Our team strives to provide friendly and knowledgeable service, and it's great to know that you were pleased with the work done on your vehicle. We look forward to seeing you again! Sincerely, The Phil Wright Autoplex Team

March 21, 2025

The staff is very nice and helpful they understood my problem and fixed it in a timely fashion and a fair price More

by JAMESJONES53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service personnel are very professional
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Mar 21, 2025 -

Phil Wright Autoplex responded

Thank you for your kind words! We’re thrilled to hear that our staff at Phil Wright Autoplex was able to assist you effectively and at a fair price. We appreciate your feedback and look forward to serving you again in the future! Sincerely, The Phil Wright Autoplex Team

March 19, 2025

It took several days past my appointment to even hear anything from them about my car. Upon receiving my car back one of the things they claim was fixed and charged me $880 on was still an issue. I don' More

by zach.zach.jimerson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Moises
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Mar 20, 2025 -

Phil Wright Autoplex responded

Thank you for sharing your experience. We understand the importance of timely service and addressing all issues comprehensively. We appreciate your patience and feedback. Please feel free to reach out to Phil Wright Autoplex directly to discuss any specific concerns you may have. We strive to uphold our standards and would like to assist you in finding a suitable resolution. Thank you again for your feedback. Sincerely, The Phil Wright Autoplex Team

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