Phil Wright Autoplex - Service Center
Russellville, AR
777 Reviews of Phil Wright Autoplex - Service Center
Great employees with excellent service. Not their fault squirrel has been feasting on our wire coverings. We do question why General Motors would continue to use soybeans in their coverings Not their fault squirrel has been feasting on our wire coverings. We do question why General Motors would continue to use soybeans in their coverings when it gives us so much trouble. More
Does it always take almost two weeks to get in here and get service on your vehicle? I could have gone to almost any other dealership and gotten service the next day! I thought the oil change charge was hi get service on your vehicle? I could have gone to almost any other dealership and gotten service the next day! I thought the oil change charge was high. More
Service did not inform me of issue like they told me they would. We discussed possibly needing an alignment along with servicing vehicle. The after action of visit was that I needed to schedule an alignmen would. We discussed possibly needing an alignment along with servicing vehicle. The after action of visit was that I needed to schedule an alignment. Reminded them that was why I was there. Alignment finished 1 1/2- 1 3/4 hours later. More
Oil change is more expensive than other dealerships. I paid with a credit card and wasn’t told of the surcharge to use it. I would have wrote a check. I paid with a credit card and wasn’t told of the surcharge to use it. I would have wrote a check. More
Fast courteous service for a reasonable price. Staff is friendly and courteous. They seem to know their stuff Staff is friendly and courteous. They seem to know their stuff More
One of the best car purchasing experiences Ihave ever had. Honest, quick and responsive. Highly recommend had. Honest, quick and responsive. Highly recommend More
We had several programming issues that needed to be taken care of. They took care of everything in a very quick time and.called us when it was ready. care of. They took care of everything in a very quick time and.called us when it was ready. More
We went in for warranty work and they would not cover under warranty. Ended up having to pay them to get it to take to another dealer for the warranty work. Will not be doing business with this dealershi under warranty. Ended up having to pay them to get it to take to another dealer for the warranty work. Will not be doing business with this dealership ever again. More
Jake and the parts manager took care of me. They ordered new window for my front of truck 2019 GMC Denali had it put in by glass company. Did fantasticjob. Thank you for the profesional peo They ordered new window for my front of truck 2019 GMC Denali had it put in by glass company. Did fantasticjob. Thank you for the profesional people at Phil Wright More
I was traveling from Vermont to Arizona towing a fifth wheel RV when my transmission failed on I-40. I prayed for guidance and the next thing you know I’m off the interstate and I found Phil Wright Autop wheel RV when my transmission failed on I-40. I prayed for guidance and the next thing you know I’m off the interstate and I found Phil Wright Autoplex. Siri helped a little. They gave me a spot to unhook my trailer and took the truck in for diagnostics and determined I needed a new transmission. I was able to stay in my rv while they offered a transmission for my truck. The transmission showed up the next morning and they had it installed by early afternoon. I couldn’t believe it. I was repaired and back on the road. They even loaned me a car for as long as I needed. Great people make a great dealership. I highly recommend them. More