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Phil Wright Autoplex

Russellville, AR

Overview
Employees
Reviews
Vehicles
4.7
1,743 Reviews
At Phil Wright Autoplex in Russellville AR, our goal is to provide you with an excellent experience while you're shopping for your new or pre-owned vehicle. We have a wide array of Chevy, Buick, and GMC inventory. We will work with you to get the deal you are looking for today.
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3300 E Main St

Russellville, AR

72802

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Showing 1,743 reviews

July 17, 2024

Very nice people. They made the process very easy. We are very happy with our car More

by RMCCOY0110
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe and patrick
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Jul 18, 2024 -

Phil Wright Autoplex responded

Thank you for choosing Phil Wright Autoplex! We are thrilled to hear that you had a great experience with us and that you are happy with your car. We appreciate your kind words and look forward to assisting you again in the future. Drive safely! Sincerely, The Phil Wright Autoplex Team

July 10, 2024

The service manager is a kind and understanding person. He goes out of his way to explain issues and addresses concerns. More

by RANDALLMSGALFORD
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Stoffle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russel Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 11, 2024 -

Phil Wright Autoplex responded

Thank you, Randall, for sharing your positive experience with us at Phil Wright Autoplex. We truly appreciate your kind words about our service manager. It's great to hear that he provided you with exceptional service and made sure all your concerns were addressed. We look forward to welcoming you back for your future automotive needs. Drive safely! Sincerely, The Phil Wright Autoplex Team

July 07, 2024

John David made sure we got exactly the vehicle we came for. No pressure no bologna, just quick and painless and simply an easy experience all around. Likely to be a return customer in the future More

by sayatska23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John David Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 10, 2024 -

Phil Wright Autoplex responded

Thank you for choosing Phil Wright Autoplex! We appreciate your positive feedback about John and are thrilled to hear about your seamless experience with us. We look forward to assisting you again in the future. Safe travels! Sincerely, The Phil Wright Autoplex Team

July 06, 2024

Wry good experience for us. Friendly staff. Yes I would recommend to friends and family More

by dmcminn60
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Ham I’m
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Jul 09, 2024 -

Phil Wright Autoplex responded

Thank you for choosing Phil Wright Autoplex and for recommending us to your loved ones. We are delighted to hear about your positive experience with our friendly staff. We look forward to assisting you, your friends, and family in the future! Sincerely, The Phil Wright Autoplex Team

June 29, 2024

An hour and a half for an oil change and tire rotation was ridiculous. Someone should have come to the waiting room and explained what the issue was, not left me wondering and waiting. More

by LLBURGE
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept
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Jul 01, 2024 -

Phil Wright Autoplex responded

Thank you for sharing your feedback. We understand your frustration with the wait time during your oil change and tire rotation. We appreciate your input and will use it to improve our service to ensure a smoother experience in the future. If you have any further concerns, please feel free to reach out to us directly. Thank you for choosing Phil Wright Autoplex. Sincerely, The Phil Wright Autoplex Team

June 29, 2024

Great people to work with everybody needs to come in and check the selection of cars they have More

by dealwilliam462
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Stoffle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Hipps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russel Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Hottinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chauntisy Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chance Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
John David Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Bustard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 01, 2024 -

Phil Wright Autoplex responded

Thank you for the 5-star review! We truly appreciate your kind words about our team at Phil Wright Autoplex and the selection of cars we offer. We look forward to welcoming you and others back for another outstanding experience. See you soon! Sincerely, The Phil Wright Autoplex Team

June 29, 2024

My second experience and I didn’t feel like a customer. I was just handed paperwork and told a price! I plan on finding another place after this experience More

by TABITHA_ATWOOD
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure of names
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Jul 01, 2024 -

Phil Wright Autoplex responded

Thank you for sharing your feedback with us, Tabitha. We're disappointed to hear that you didn't feel like a valued customer during your visit. At Phil Wright Autoplex, we strive to provide exceptional service and a personalized experience for all our guests. We appreciate your input and would like the opportunity to make things right. Please feel free to reach out to us directly so we can address your concerns and ensure a more positive experience in the future. Sincerely, The Phil Wright Autoplex Team

June 28, 2024

Phil Wright Service department done a excellent job changing my oil and rotating my tires great service More

by JOYCEMCDANIEL24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Bustard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 29, 2024 -

Phil Wright Autoplex responded

Thank you for choosing Phil Wright Autoplex for your oil change and tire rotation, Joyce. We're thrilled to hear that you had a great experience with our service department. We appreciate your positive feedback and look forward to serving you again in the future. Drive safely! Sincerely, The Phil Wright Autoplex Team

June 17, 2024

Phil Wright Autoplex will go above and beyond for you! They are willing to work with you, make it easy, and truly care. If you are looking for a new or used vehicle, check them out. More

by LStone5
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Adam Stoffle
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 19, 2024 -

Phil Wright Autoplex responded

Thank you for the fantastic review of Phil Wright Autoplex! We greatly appreciate your kind words and recommendation. It was a pleasure working with you, and we're thrilled to hear about your positive experience. If you need anything in the future, don't hesitate to reach out. We look forward to assisting you again! Sincerely, The Phil Wright Autoplex Team

June 16, 2024

I WORKED WITH JD answered all my questions I purchased a truck from out of state it all went well. More

by juan1981avila
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russel Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
John David Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 18, 2024 -

Phil Wright Autoplex responded

Thank you for choosing Phil Wright Autoplex and for sharing your positive experience, Juan. We are glad to hear that JD provided excellent service and that your out-of-state truck purchase went smoothly. We look forward to the opportunity to assist you again in the future! Sincerely, The Phil Wright Autoplex Team

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