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Phil Wright Autoplex

Russellville, AR

4.7
1,743 Reviews
At Phil Wright Autoplex in Russellville AR, our goal is to provide you with an excellent experience while you're shopping for your new or pre-owned vehicle. We have a wide array of Chevy, Buick, and GMC inventory. We will work with you to get the deal you are looking for today.
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3300 E Main St

Russellville, AR

72802

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Showing 1,743 reviews

August 01, 2024

Sold me a 16,000 plus car for it to be broken. I purchased this car in February for my birthday. It almost killed me. Car was brought back to the dealership everyday for the first 2 weeks of havin More

by NotTodaySatan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brad Hottinger
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Sorrells
Aug 03, 2024 -

Phil Wright Autoplex responded

We acknowledge your review and are currently looking into the events you’ve detailed.

July 31, 2024

fast service knowledgble staff that is willing to go the extra mile for their customers More

by DKAhrens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Hipps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2024 -

Phil Wright Autoplex responded

Thank you for your wonderful review! We are thrilled to hear that you experienced fast service and found our staff knowledgeable and dedicated at Phil Wright Autoplex. We always strive to go the extra mile for our customers. We look forward to serving you again soon! Sincerely, The Phil Wright Autoplex Team

July 28, 2024

Walked up to the building and was greeted and with in 5 minutes we were driving the car that we went to look at. Would definitely recommend. More

by gn350
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russel Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Webb
Jul 30, 2024 -

Phil Wright Autoplex responded

Thank you for choosing Phil Wright Autoplex and for sharing your positive experience with us! We're thrilled to hear that you were promptly greeted and able to test drive the car you were interested in. We appreciate your recommendation and look forward to assisting you again in the future! Sincerely, The Phil Wright Autoplex Team

July 23, 2024

Smooth transactions and they were really great to work with. Bought it and drove off in it less then 4 hours More

by spring13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryer
Jul 24, 2024 -

Phil Wright Autoplex responded

Thank you for choosing Phil Wright Autoplex! We're thrilled to hear about your smooth experience and that you were able to drive off in your new vehicle in less than 4 hours. We appreciate your kind words and look forward to seeing you again! Sincerely, The Phil Wright Autoplex Team

July 22, 2024

They done everything possible to get my truck fixed even sent it to another dealer and provided a vehicle for me to drive while my truck was being fixed.very very good service,thank you More

by TONYFARNAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Stoffle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russel Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Russ Wright
Jul 23, 2024 -

Phil Wright Autoplex responded

Thank you for sharing your positive experience with us! We are thrilled that we could assist you with your truck and provide you with excellent service. At Phil Wright Autoplex, customer satisfaction is our top priority, and we are delighted to hear that our efforts met your expectations. We appreciate your kind words and look forward to welcoming you back in the future. Thank you for choosing us! Sincerely, The Phil Wright Autoplex Team

July 21, 2024

I WANT TO KNOW HOW DID WORK ON MY GMC . BEST JOB I HAVE EVER SEEN. I WENT BY DETAIL SHOP TO GIVE THEM CREDIT. THEY SIAD THEY DID NOT DO IT!!!!!!!!!!!!!!!! I WAS VERY SURPRIZED PLEASE CONTA More

by TCASTONJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dewayne, Kelli, and Ashlyn were awesome to work with on my service visit
Jul 23, 2024 -

Phil Wright Autoplex responded

Thank you for sharing your experience with us at Phil Wright Autoplex. We're thrilled to hear that you were impressed with the job done on your GMC. Thanks again! Sincerely, The Phil Wright Autoplex Team

July 19, 2024

Maintenance personnel did not rotate the tires like they drew a picture of on the maintenance sheet. They documented that they moved rear left to right front and right rear to left front. They just moved le More

by JMMCMAH2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure of maintenance personnel name.
Jul 22, 2024 -

Phil Wright Autoplex responded

Thank you for sharing your feedback with us, we appreciate you bringing this to our attention. Rest assured, we take these concerns seriously and will address them with our maintenance team. If you have any further questions or would like to discuss this matter in more detail, please feel free to reach out to us directly at Phil Wright Autoplex. Your satisfaction is important to us. Thank you. Sincerely, The Phil Wright Autoplex Team

July 18, 2024

Quality service at a fair price. Service personnel are friendly and knowledgeable. Services finished in reasonable time frame. More

by ltr0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service personnel
Jul 19, 2024 -

Phil Wright Autoplex responded

Thank you for choosing Phil Wright Autoplex for your automotive needs! We are thrilled to hear about your positive experience with our service team. We strive to provide quality service at a fair price, and we are delighted that you found our service personnel friendly and knowledgeable. We appreciate your feedback and look forward to assisting you again in the future. Drive safely! Sincerely, The Phil Wright Autoplex Team

July 18, 2024

Best experience ever buying our 2021 Subaru Ascent touring. Salesman was very nice and allowed us to look the car over inside and out (yes it was unlocked) before coming out to talk to us. We took More

by krwillis.1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russel Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2024 -

Phil Wright Autoplex responded

Thank you for sharing your positive experience with us at Phil Wright Autoplex! We are thrilled to hear that our salesman provided excellent service by allowing you to thoroughly inspect the car and facilitating a smooth test drive and negotiation process. We appreciate your recommendation and look forward to assisting you or anyone you refer in the future. Enjoy your vehicle! Sincerely, The Phil Wright Autoplex Team

July 17, 2024

Everyone was an intricate part in me getting my car. Team work!!! Best crew to have who cares about each customer... More

by pcso13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry Reeves!!!!
Jul 18, 2024 -

Phil Wright Autoplex responded

Thank you for choosing Phil Wright Autoplex for your car purchase! We are thrilled to hear about your positive experience with our team. At Phil Wright Autoplex, we strive to provide exceptional customer service to all our clients. We appreciate your kind words and look forward to serving you again in the future. Drive safely and enjoy your new car! Sincerely, The Phil Wright Autoplex Team

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