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Phil Wright Autoplex

Russellville, AR

Overview
Employees
Reviews
Vehicles
4.7
1,741 Reviews
At Phil Wright Autoplex in Russellville AR, our goal is to provide you with an excellent experience while you're shopping for your new or pre-owned vehicle. We have a wide array of Chevy, Buick, and GMC inventory. We will work with you to get the deal you are looking for today.
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3300 E Main St

Russellville, AR

72802

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Showing 1,741 reviews

July 27, 2022

Very good customer service to the world care of me and my family are purchasing our new car More

by georgeflores101
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John David Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 29, 2022 -

Phil Wright Autoplex responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, The Phil Wright Autoplex Team

July 26, 2022

Friendly & knowledgeable. Russellville listened to what we were looking for and helped us find the perfect truck for our family. No pressure whatsoever. A seamless experience. More

by speak.hen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Stoffle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russel Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Hottinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chauntisy Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 28, 2022 -

Phil Wright Autoplex responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Phil Wright Autoplex Team

July 24, 2022

My salesman was great and was not pushy at all! The finance guy could have been more friendly…seemed like he hated his job.. More

by lewis1854_
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Bustard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 26, 2022 -

Phil Wright Autoplex responded

Thank you for this review! We really appreciate your business. Sincerely, The Phil Wright Autoplex Team

July 24, 2022

Passive to customer service, no follow up with customer requests, no one is proactive in meeting delivery of customer service. More

by don.rackley
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Alexander
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Jul 26, 2022 -

Phil Wright Autoplex responded

don.rackley, thank you for taking the time to provide us with this feedback. We value hearing from our customers, and the inconvenience that occurred here at Phil Wright Autoplex does not reflect our standards of customer service. If you have any questions or would care to discuss this further, please do not hesitate to contact us at your earliest convenience. Sincerely, The Phil Wright Autoplex Team

July 23, 2022

John Jones was my salesman. He was very helpful and friendly. Will to show me whatever I needed to know about my purchase. Also got me a front license plate holder for free More

by micool28
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John David Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 26, 2022 -

Phil Wright Autoplex responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Phil Wright Autoplex Team

July 22, 2022

excellent friendly service I trust them with my huge investment and safety they give to the community as well More

by CWALKER20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Stoffle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Hipps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Hottinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Holbrook
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Jul 26, 2022 -

Phil Wright Autoplex responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Phil Wright Autoplex Team

July 19, 2022

Very friendly staff. I was impressed with their eagerness to help me find my dream car. I’ll definitely be dealing with them in the future! More

by kelseyjcrawford
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Bustard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 22, 2022 -

Phil Wright Autoplex responded

We are extremely grateful to receive such an outstanding review! Feedback like yours lets us know that we are meeting our organizational goals for providing excellent customer service while getting you into the vehicle of your dreams. We could not be happier to hear that our team was able to do this for you and we encourage you to contact us or stop by if you have any further automotive needs. Sincerely, The Phil Wright Autoplex Team

July 18, 2022

My salesman was great. He did everything he said he would. I will be calling John the next time I am looking for a vehicle. More

by cgiles2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John David Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 20, 2022 -

Phil Wright Autoplex responded

Congratulations on your new vehicle! Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with John was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, The Phil Wright Autoplex Team

July 17, 2022

My salesman was great! I can't say the same for the sales manger, he is a dick!! More

by russellboley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Holbrook
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Jul 19, 2022 -

Phil Wright Autoplex responded

Russell, providing top-notch customer service is the goal we always strive for, and it appears that your experience does not reflect those standards. We would appreciate the opportunity to hear more about your experience and work with you towards a resolution. Please contact us at your earliest convenience. Sincerely, The Phil Wright Autoplex Team

July 17, 2022

Great to work with, Fair prices. Will do business again with PWA! Thank you for the new truck! More

by gawith0413
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John David Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 19, 2022 -

Phil Wright Autoplex responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Phil Wright Autoplex Team

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