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Phil Wright Autoplex

Russellville, AR

4.7
1,747 Reviews
At Phil Wright Autoplex in Russellville AR, our goal is to provide you with an excellent experience while you're shopping for your new or pre-owned vehicle. We have a wide array of Chevy, Buick, and GMC inventory. We will work with you to get the deal you are looking for today.
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3300 E Main St

Russellville, AR

72802

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Showing 1,747 reviews

January 22, 2023

Good place to get your car fixed correctly the first time, might take a little bit to get in but worth the wait. I thought my bill was a little high on my last repair and service got the mechanic and he More

by MOSELEYM76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashlyn
Jan 24, 2023 -

Phil Wright Autoplex responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Phil Wright Autoplex Team

January 19, 2023

Was there for a oil change and the tires wasn't rotated. Makes me wonder what else wasn't done. More

by LONNIEHALSTED777
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service manager
Jan 20, 2023 -

Phil Wright Autoplex responded

Thank you for sharing your experience with us. We strive to ensure an excellent experience and we want to learn more about what took place. Please contact us at your convenience. Sincerely, The Phil Wright Autoplex Team

January 13, 2023

Everyone at the dealership did a fantastic job all throughout the buying, financing and delivery experience. More

by brettchenevert
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John David Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2023 -

Phil Wright Autoplex responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Phil Wright Autoplex Team

January 09, 2023

I didn’t have service with you. Remove my email from your data base. I will be sending cease and desist letter with my next correspondence . More

by SHANE.THURMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I never had service. You have wrong email.
Jan 11, 2023 -

Phil Wright Autoplex responded

Shane, we appreciate you bringing this to our attention. Please contact us directly as soon as possible so that we can discuss what happened and come to a resolution together. Thank you, and we look forward to hearing from you soon. Sincerely, The Phil Wright Autoplex Team

January 09, 2023

Convenient scheduling of appointment and complete assessment of my maintenance requests. No problem with the length of time for service so I felt comfortable waiting for completion of the work. More

by MAR0
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Person who scheduled my appointment in Service Dept.
Jan 11, 2023 -

Phil Wright Autoplex responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Phil Wright Autoplex Team

January 07, 2023

Super easy to work with. They do what they say they will do. Very cost efficient as well. Exceeded expectations. More

by JTIMTE
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Todd Whitaker
Jan 10, 2023 -

Phil Wright Autoplex responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Phil Wright Autoplex Team

January 06, 2023

DEWAYNE AND STAFF TAKES CARE OFF ME. EXCELLANT JOB KEEPS ME INFORMED OF ALL ISSUES. THEY DUE EXCELLENT JOB , CKECKING EVERYTHING. THANK YOU More

by TCASTONJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SERVICE DEPT.
Jan 09, 2023 -

Phil Wright Autoplex responded

Thank you for the feedback! Our top priority is exceptional customer care and we are proud that this was offered to you during your recent visit. Sincerely, The Phil Wright Autoplex Team

January 05, 2023

Dewayne got my car in and fixed in just 3 days. My passenger side window regulator broke and could not roll the window up so it was kind of an emergency. Can’t thank them enough for the help. More

by MOSELEYM76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dewayne
Jan 06, 2023 -

Phil Wright Autoplex responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Phil Wright Autoplex Team

January 02, 2023

Excellent job with the problem I had with my truck. curious respectful I didn’t need to be there very long More

by sandersjohn925
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clint heartly
Jan 04, 2023 -

Phil Wright Autoplex responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Phil Wright Autoplex Team

December 26, 2022

I took our 2021 Tahoe in, and they said it would be a couple of days. They fixed the problems, and had it done like they said, a couple of days. Great service, and knowledgeable mechanics. More

by TIJER0076
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service desk
Dec 28, 2022 -

Phil Wright Autoplex responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, The Phil Wright Autoplex Team

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