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Phil Wright Autoplex
Russellville, AR
1,747 Reviews
At Phil Wright Autoplex in Russellville AR, our goal is to provide you with an excellent experience while you're shopping for your new or pre-owned vehicle. We have a wide array of Chevy, Buick, and GMC inventory. We will work with you to get the deal you are looking for today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,747 reviews
April 23, 2023
The service is excellent! They did my oil change in a timely manor and the staff was very respectable. They noticed a few other items that may need to be addressed next time. They did my oil change in a timely manor and the staff was very respectable. They noticed a few other items that may need to be addressed next time. Excellent! More
by NCI.LAWN
Verified CustomerEmployees Worked With
April 15, 2023
Good service🥰They took care of my husband vehicle went we go to there and it’s really so fast,people are so helpful🥰 we go to there and it’s really so fast,people are so helpful🥰 More
by emiosjohn
Employees Worked With
April 11, 2023
I was without my truck for almost 4 weeks because of a $5 brake line. I ended up getting the part for them and the day after I got my truck back, I received multiple warning lights about low brake fluid. One brake line. I ended up getting the part for them and the day after I got my truck back, I received multiple warning lights about low brake fluid. One of the fittings was not tight. Had to take my truck back to them to fix it. More
by RILEYKEELE
Employees Worked With
Parts Manager, Service Manager, Service Associate.
April 09, 2023
The finance manager was extremely rude and was not going to work with is on the price for the vehicle we were purchasing. This was the 11th vehicle we have bought here, AND we were paying cash. However he w to work with is on the price for the vehicle we were purchasing. This was the 11th vehicle we have bought here, AND we were paying cash. However he was not willing to negotiate much on the vehicle. He kept saying he could sell this vehicle to a wholesaler that day so why should he drop the price further? My response was “then why haven’t you?” The vehicle had already been at this dealership for almost 30 days so if he could have sold it already - he would have! He was holding out to find a customer who might finance so he could earn more than a wholesaler would pay for it. Thats not very good business when we have already bought 10 vehicles from them and I feel he should have considered that. Not a fan! The other team members are wonderful and very easy to work with. Would recommend this business however will warn others about the finance managers rudeness and tactics. More
by scummins0613
Employees Worked With
Other Employees :
Patrick Watts 5 stars
April 08, 2023
Our Buick was in for routine maintenance only. The receiving advisor (Ashlyn) was very courteous and direct. Service at Phil Wright is always fast and thorough. The receiving advisor (Ashlyn) was very courteous and direct. Service at Phil Wright is always fast and thorough. More
by SPJWEST
Employees Worked With
Ashlyn in Advising is very courteous and professional.
