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Phil Wright Autoplex

Russellville, AR

4.7
1,746 Reviews
At Phil Wright Autoplex in Russellville AR, our goal is to provide you with an excellent experience while you're shopping for your new or pre-owned vehicle. We have a wide array of Chevy, Buick, and GMC inventory. We will work with you to get the deal you are looking for today.
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3300 E Main St

Russellville, AR

72802

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Showing 1,746 reviews

August 02, 2023

Fast service on my recall repair of my hood latch assembly was there about 15 minutes More

by BILLYC474
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service person
Aug 04, 2023 -

Phil Wright Autoplex responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Phil Wright Autoplex Team

August 01, 2023

Only disappointing factor. Was not explained bout radio not having SXM Sirus radio. I thought all new trucks came with connections for Sirus radio. I called to have my SXM tran More

by beckyramey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chance Manning
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Alexander
Aug 03, 2023 -

Phil Wright Autoplex responded

Thank you for sharing this review regarding your experience with us. We would like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, The Phil Wright Autoplex Team

July 29, 2023

Prompt efficient service provided by competent employees. A fair price for services rendered. Quality and satisfaction provided the first time More

by ltr0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dwyane
Aug 01, 2023 -

Phil Wright Autoplex responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Phil Wright Autoplex Team

July 27, 2023

Russell Very Helpful. Waiting to sign papers almost 1 1/2 hr., too long. Getting ready leave, but Russell came by and talked with us. Glad we stayed. He is a good guy. More

by gsgrant2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russel Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2023 -

Phil Wright Autoplex responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, The Phil Wright Autoplex Team

July 26, 2023

The people in the Service Department are friendly, professional, and neat. The work performed is good quality. More

by BFSHOOP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John David Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Holbrook
Jul 28, 2023 -

Phil Wright Autoplex responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The Phil Wright Autoplex Team

July 26, 2023

Had a great experience. Terry was a very helpful salesman. Very happy with my 2023 GMC Terrain! More

by ameredith4223
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry Reeves
Jul 28, 2023 -

Phil Wright Autoplex responded

Thank you so much for leaving this awesome review of our dealership. Terry truly is an outstanding member of our team who, like all of our employees, is dedicated to providing our customers with a convenient, hassle-free vehicle-buying experience. We’ll be sure to share this feedback, and if you ever need anything else from us, don’t hesitate to let us know. Until then, we hope you’re enjoying your new ride! Sincerely, The Phil Wright Autoplex Team

July 25, 2023

VERY GOOD PLACE TO TAKE YOUR CAR ALWAYS DO GREAT SERVICE AND VERY GOOD LETTING YOU KNOW IF SMETHING ESLE IS WRONG WITH IT . More

by KAYANDRONGREER
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Hipps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2023 -

Phil Wright Autoplex responded

We appreciate your input. We're glad to hear that you are consistently impressed with the service we offer here at Phil Wright Autoplex. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, The Phil Wright Autoplex Team

July 23, 2023

As always Russell Wade preforms his job with professionalism, always putting his customer first. Phil Wright Autoplex has always been the model dealership to work with. They set the mark for o More

by JOSHSHIELDS67
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russel Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2023 -

Phil Wright Autoplex responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Phil Wright Autoplex Team

July 23, 2023

As always Russell Wade preforms his job with professionalism, always putting his customer first. Phil Wright Autoplex has always been the model dealership to work with. They set the mark for o More

by JOSHSHIELDS67
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russel Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2023 -

Phil Wright Autoplex responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Phil Wright Autoplex Team

July 21, 2023

My experience with the dealership has been a great one. The sales staff and finance crew are professional and very helpful. More

by bkendall308
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry Reeves
Jul 21, 2023 -

Phil Wright Autoplex responded

Kendall, thank you, and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car-buying experience should be. We are sincerely grateful for your business! Sincerely, The Phil Wright Autoplex Team

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