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Phil Wright Autoplex

Russellville, AR

4.7
1,746 Reviews
At Phil Wright Autoplex in Russellville AR, our goal is to provide you with an excellent experience while you're shopping for your new or pre-owned vehicle. We have a wide array of Chevy, Buick, and GMC inventory. We will work with you to get the deal you are looking for today.
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3300 E Main St

Russellville, AR

72802

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Showing 1,746 reviews

October 01, 2023

Dewayne is a solid Service Adviser. I have not seen service this good since 2019. He was helpful, attentive, and great to work with. More

by Bubba Truck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dewayne in Service
Oct 04, 2023 -

Phil Wright Autoplex responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Dewayne does for Phil Wright Autoplex and our customers. Hope to see you again soon! Sincerely, The Phil Wright Autoplex Team

October 01, 2023

Friendly, professional, and helpful. They strive to put the customer first, are willing to listen More

by dkpflp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Stubbs
Oct 04, 2023 -

Phil Wright Autoplex responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, The Phil Wright Autoplex Team

October 01, 2023

Always have what I'm looking for. Russell is always a big help when searching for a new vehicle More

by tuckertj12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russel Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2023 -

Phil Wright Autoplex responded

Thank you so much for this lovely review, Tucker! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Russell and our team have been so helpful during your visits. If you have any questions, please don't hesitate to reach out to us again. Sincerely, The Phil Wright Autoplex Team

September 30, 2023

Adam, saved the sale as we were about to Order a Trax from Benton. We were shocked when he offered more for the trade and was willing to take all the offers we had. More

by jdudekrog24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Stoffle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chance Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Wilcut
Oct 03, 2023 -

Phil Wright Autoplex responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Phil Wright Autoplex Team

September 28, 2023

Frank was awesome. Completed the repairs in less than the estimated time. Everyone was knowledgeable and friendly More

by jaw0212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank, service girl
Sep 29, 2023 -

Phil Wright Autoplex responded

It’s great to know that Frank provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Sincerely, The Phil Wright Autoplex Team

September 28, 2023

Very good customer service. The problem was analysed quickly and my options explained clearly. Replacement parts were installed quickly and the total cost was below the quoted e More

by DONA2KAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Sep 29, 2023 -

Phil Wright Autoplex responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Phil Wright Autoplex Team

September 27, 2023

The whole experience was great. Blake was very helpful.I Will definitely shop here again. More

by jpeters18
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny Hipps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Hottinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Bustard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2023 -

Phil Wright Autoplex responded

Congratulations on your new vehicle. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Blake was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, The Phil Wright Autoplex Team

September 25, 2023

The staff at the service department were all helpful and friendly. The service was prompt and well done. More

by VTINERELLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know
Sep 27, 2023 -

Phil Wright Autoplex responded

We appreciate your kind words about our service team. Thank you for choosing Phil Wright Autoplex for your vehicle needs. Sincerely, The Phil Wright Autoplex Team

September 24, 2023

Very first time I bought my vehicle in for service and they were very nice and quick with the service More

by willdman8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember any names
Sep 26, 2023 -

Phil Wright Autoplex responded

Thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. Sincerely, The Phil Wright Autoplex Team

September 23, 2023

Keith Holbrook excellent Cody Willcutt excellent Paperwork man was great too(didn’t get his name) Overall happy with purchase so far More

by wilburnabbie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cody Willcutt, Keith Holbrook
Sep 26, 2023 -

Phil Wright Autoplex responded

Thank you for taking the time to write this review. We are pleased to hear that our staff was able to provide an efficient and overall positive experience. Sincerely, The Phil Wright Autoplex Team

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