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Phil Wright Autoplex

Russellville, AR

4.7
1,746 Reviews
At Phil Wright Autoplex in Russellville AR, our goal is to provide you with an excellent experience while you're shopping for your new or pre-owned vehicle. We have a wide array of Chevy, Buick, and GMC inventory. We will work with you to get the deal you are looking for today.
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3300 E Main St

Russellville, AR

72802

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Showing 1,746 reviews

January 11, 2024

Great buying experience with no hassle. I would definitely buy again from them in the future. More

by kraigwilli
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John David Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2024 -

Phil Wright Autoplex responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you, Kraig. Sincerely, The Phil Wright Autoplex Team

January 07, 2024

Scheduled an oil change, tire rotation, saftey inspection, 150,000 miles service, and stated i had a vibration at speed. After 20 minutes of having my truck the service is done. I asked about the More

by SCOOBERT001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Blake Bustard
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2024 -

Phil Wright Autoplex responded

Thank you for sharing the details of your experience with us. At Phil Wright Autoplex we pride ourselves on providing top-notch service, and you are no exception. Please contact us directly at your earliest convenience so we can work on a solution together. Sincerely, The Phil Wright Autoplex Team

January 05, 2024

Blake Bustard is an awesome and trustworthy salesman. Unlike any other in this industry. I cannot tell you how many vehicles I have purchased from PWA. but Blake always makes the experience enjoyable. Th More

by brody.a.bishop
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Stoffle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Bustard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Watts
Jan 08, 2024 -

Phil Wright Autoplex responded

Brody, hello and thank you for this fantastic review! Family is just what you are and we are very happy that you feel that way. That is what we value and we make every effort to make our customers feel that way. We look forward to the opportunity to work with you in the future! Sincerely, The Phil Wright Autoplex Team

December 30, 2023

Great service. Very professional fixed my seat and my radio in one day. Moises was very professional More

by CODYBIRGE2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Hipps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

Phil Wright Autoplex responded

Cody, thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our service team, and we are thrilled to know Moises went above and beyond to identify and fix the problem with your vehicle. If you have any additional comments and/or questions, please feel free to contact us directly! Sincerely, The Phil Wright Autoplex Team

December 30, 2023

They are our local dealership and I have been life long friends with several of the employees. Every time we drop in we are treated like family which makes the buying process very simple. We alway love dea More

by Mike Lacefield
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny Hipps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Reeves
Jan 02, 2024 -

Phil Wright Autoplex responded

Mike, thank you for recognizing your experience at Phil Wright Autoplex. We consider customers as part of our family, and as an extended part of our family, we want you to receive the kind of treatment each of us would want and expect. We look forward to working with you in the future and hope you keep us in mind the next time you are car shopping. Sincerely, The Phil Wright Autoplex Team

December 28, 2023

DeWayne and his crew does a great job of taking care of all my needs! More

by bowdenkaro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dewayne in service department.
Dec 29, 2023 -

Phil Wright Autoplex responded

Thank you for taking the time to write about your experience with us! At Phil Wright Autoplex, we work very hard to provide each of our customers with a personalized and hassle-free experience. We are happy DeWayne and our team was able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Sincerely, The Phil Wright Autoplex Team

December 28, 2023

Danny, DeWayne and crew provided excellent service when I was stuck with transmission issues in Texas recently! I could not have asked for better service. Thank you guys for a professional jo More

by jcm77764
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Hipps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : DeWayne
Dec 29, 2023 -

Phil Wright Autoplex responded

Congratulations on your new vehicle. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Danny and DeWayne was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, The Phil Wright Autoplex Team

December 25, 2023

John David did an incredible job as always. I called at 11:30 and had the truck ready to go by 4:30. More

by Shane Knoernschild
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John David Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2023 -

Phil Wright Autoplex responded

Shane, thank you for the awesome feedback! John David is an excellent service adviser and we appreciate all he does for us! We're very happy to hear that he has been there to provide you with great service. Sincerely, The Phil Wright Autoplex Team

December 24, 2023

HAD MY CAR FOR 3 WEEKS AND NEVER GAVE UP ON IT THANKS SO MUCH TO DAVE THE MECH. WHO GOT IT DONE . More

by KAYANDRONGREER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Hipps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2023 -

Phil Wright Autoplex responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Phil Wright Autoplex Team

December 22, 2023

Dewayne Caldwell and everyone in the service department at Phil Wright are so consistently professional, friendly and, most of all, trustworthy. It is a real gift to have someone to depend on to do a More

by Richard Nickols
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dewayne Caldwell
Dec 26, 2023 -

Phil Wright Autoplex responded

We truly appreciate you taking the time to write about your experience at our service department, Richard. We want to provide all of our customers with quick and efficient vehicle maintenance, and we’re thrilled to hear that you feel you had such a wonderful experience with our entire team. We’re happy to hear that you can trust us with your vehicle, and we hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon! Sincerely, The Phil Wright Autoplex Team

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