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Phil Wright Autoplex

Russellville, AR

4.7
1,812 Reviews
At Phil Wright Autoplex in Russellville AR, our goal is to provide you with an excellent experience while you're shopping for your new or pre-owned vehicle. We have a wide array of Chevy, Buick, and GMC inventory. We will work with you to get the deal you are looking for today.
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3300 E Main St

Russellville, AR

72802

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Showing 1,812 reviews

September 14, 2018

Phil Wright is the ONLY dealership to buy from! From purchasing our used car to maintenance and service, we receive nothing but the best service possible. These people truly care!! Our car was stil More

by JULIEGOODNIGHT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Hipps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Henson
Sep 17, 2018 -

Phil Wright Autoplex responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Phil Wright Autoplex Team

September 11, 2018

2016 GMC Sierra 1500 Staff has helpful. I received what I thoight was a good trade in. Got home and realized a taillight was cracked. They honored the truck and we be repl More

by Rhino44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Cooper
Sep 12, 2018 -

Phil Wright Autoplex responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, The Phil Wright Autoplex Team

September 10, 2018

It was great The sales staff was on point and did every thing they could to help me find a truck that I would be happy with and boy did they ever I would buy from More

by GRASS_FIRE01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Hale
Sep 12, 2018 -

Phil Wright Autoplex responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Phil Wright Autoplex Team

September 08, 2018

Pleasant experience I traded for a new truck. My salesman, John, narrowed down what I was looking for and then showed me the trucks that best fit what I was in the marke More

by LYNN.SANDERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : John David Jones
Sep 10, 2018 -

Phil Wright Autoplex responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Sincerely, The Phil Wright Autoplex Team

September 07, 2018

Excellent!!! Had a Great experience with Natalie Mueller. She was friendly, helpful and funny. The other staff there were friendly and funny too. They all keepe More

by DEANNABRADLEY18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
NATALIE MUELLER, Brian Stubbs
Sep 10, 2018 -

Phil Wright Autoplex responded

Thank you for writing about your visit with us! I am happy to hear that Natalie was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns.

September 07, 2018

Customer Service Excellence A simple tire rotation and oil change becomes a great customer service experience. Thank you Phil Wright Autoplex. I will be back in a few thousand mi More

by MLGOTCHER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
Sep 10, 2018 -

Phil Wright Autoplex responded

Thank you for this amazing review of your experience with us here at Phil Wright Autoplex! The experience you described is exactly what we aim for, and it’s great to know we’re exceeding our goals with our customers! Should you have any questions, feel free to reach out. Otherwise, we’ll see you at your next service appointment!

September 06, 2018

Bad idea Wouldn’t honor my car care plan that I purchased when I bought the truck because I didn’t buy it from them !! Said that for their customers they make More

by BRANDONSTONE74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Vernon Hubbart
Sep 12, 2018 -

Phil Wright Autoplex responded

Brandon, we understand your frustrations and would like to do what we can to remedy the situation. Please reach out to us so we may begin to move forward in a positive direction. Sincerely, The Phil Wright Autoplex Team

September 06, 2018

Tail Light assembly Absolutely wonderful! They took of my car and got me a great price on the repairs. My warranty was expired and they got GMC to help with some of the c More

by DLOIE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manager of Service dept.
Sep 06, 2018 -

Phil Wright Autoplex responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, The Phil Wright Autoplex Team

September 05, 2018

service Purchased a new GMC Terrain. Learned of a recall shortly after purchase. Took car back and service was made to correct the issue. Service was made qu More

by JORDANP10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Hipps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2018 -

Phil Wright Autoplex responded

We love hearing from our customers, so thank you for taking the time to write this glowing review! It's wonderful to hear that our staff at Phil Wright Autoplex was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with the team. Thanks again, and if you have any questions about the work that was done, please feel free to contact us.

September 01, 2018

Easy and fast. Simple deal No pressure....easy going .....great place to shop .... if your in the area take a look and see .... they can answer your questions honestly and give More

by T_STANPHILL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chance manning
Sep 03, 2018 -

Phil Wright Autoplex responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Sincerely, The Phil Wright Autoplex Team

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