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Phil Wright Autoplex

Russellville, AR

4.7
1,724 Reviews
At Phil Wright Autoplex in Russellville AR, our goal is to provide you with an excellent experience while you're shopping for your new or pre-owned vehicle. We have a wide array of Chevy, Buick, and GMC inventory. We will work with you to get the deal you are looking for today.
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3300 E Main St

Russellville, AR

72802

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Showing 1,724 reviews

May 19, 2018

bulb out The repair I came in for was very reasonably priced. I called to get an appointment but they told me to come right then because I did't need one. More

by ED FREYALDENHOVEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
service manager
May 22, 2018 -

Phil Wright Autoplex responded

Ed, we're glad to hear that your service visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for choosing Phil Wright Autoplex for your vehicle needs. Sincerely, The Phil Wright Autoplex Team

May 18, 2018

Service Dept was great! On my most recent trip to get routine service, your Service Dept performed at an excellent rate! Danny doesn’t just care about sales, he cares about s More

by JCC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Hipps
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2018

Personalized attention In response to an alert I received, I called the service department and was told to bring in the vehicle at my convenience. Eric handled the appointm More

by MAR0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Hipps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric, Derrick (service consultant)
May 18, 2018 -

Phil Wright Autoplex responded

Thank you for taking the time to write about your experience with us. Phil Wright Autoplex’s primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. It’s great to know that Eric and Danny provided an exceptional service experience for you. If you have any further questions regarding your vehicle please let us know! Sincerely, The Phil Wright Autoplex Team

May 15, 2018

Service Department Friendly and fast service. Would recommend them to anybody for buying a car or service on one. Thank you very much. Real good people to do business wi More

by WILLIAMS84007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Hipps
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2018 -

Phil Wright Autoplex responded

Thank you for taking the time to submit this amazing feedback. Our team takes pride in their fast, friendly, and efficient customer service and will be happy to hear that you left Phil Wright Autoplex satisfied. We are very appreciative of your 5-star review and recommendation. We look forward to working with you again in the future. Sincerely, The Phil Wright Autoplex Team

May 15, 2018

Service I called and made my appointment for service and everything went very smooth. Service was preformed in a timely manner. Everyone was courteous. Servic More

by Just another Happy customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erick
May 18, 2018 -

Phil Wright Autoplex responded

Thank you for taking the time out of your day to share your wonderful experience with us. We are delighted to hear you were treated with prompt, courteous, and efficient service on your car. We hope you will give us the opportunity to help you again whenever it’s time for your next car. Sincerely, The Phil Wright Autoplex Team

May 13, 2018

Excellent service and great staff. The service department employees are very nice. Although they all seemed very busy, it did not take long to have my oil changed and tires rotated. H More

by DIXIEACRES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Johnson
May 15, 2018 -

Phil Wright Autoplex responded

Thank you for writing this fantastic review! It is of utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Sincerely, The Phil Wright Autoplex Team

May 12, 2018

Improving on meeting service schedule Arrived the service department was not busy. Service tech took my keys and the truck was on the rack in 5-10 minutes. Serviced in 30-40 minutes. More

by NUCDAD1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Stoffle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Hipps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Johnson
May 15, 2018 -

Phil Wright Autoplex responded

Thank you for leaving us this great review! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, The Phil Wright Autoplex Team

May 09, 2018

Very helpful Was patient and willing to help, and able to get get the best deals possible. Would definitely recommend to friends and to family in the future. More

by ASHLEYHUMPHREY90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Stoffle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blake Bustard
May 15, 2018 -

Phil Wright Autoplex responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. I am happy to hear that our team worked hard enough to make your experience completely smooth. Sincerely, The Phil Wright Autoplex Team

May 07, 2018

Great Experience Our salesman was Damon Lewis. We have less than perfect credit and between the sales manager and himself they made us an exceptional deal. The proce More

by LROBBINS3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damon Lewis
May 15, 2018 -

Phil Wright Autoplex responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that Damon was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely, The Phil Wright Autoplex Team

May 06, 2018

Could not have been better The Smoothest & Quickest purchase of an automobile that I have yet to experience. Everything about visit was professional & courteous. I can only wish More

by MICHAELJDOTSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damon Lewis
May 15, 2018 -

Phil Wright Autoplex responded

Hello Michael and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Damon was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Sincerely, The Phil Wright Autoplex Team

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