Phil Wright Autoplex

Customer service is 2nd to NONE! I found a used Ford F250 on Car Gurus so I contacted the dealership and was put in touch with Brian Stubbs. Brian worked with me over the phone on ge I found a used Ford F250 on Car Gurus so I contacted the dealership and was put in touch with Brian Stubbs. Brian worked with me over the phone on getting me financed and a few other small details. I drove over to Russellville and signed the papers and was on my way. After having my truck for 2 days the service engine light came on. The truck had 51,000 miles so the only warranty left was drive train. I called Brian and let him know and he asked me to bring the truck back and they would get it taken care of and give me a loaner to drive until then. After 2 days Brian called and let me know my truck was ready and they would bring it back to me. They brought it back to me and the service light came on again the next day. I took it back to them again and this time they took it to the Ford place to try and remedy it. Again, they gave me a loaner. After 2 weeks, they called and had my truck ready. They had to replace the exhaust system ($3800) and took care of all of it. Brad Hottinger, the store manager, was very helpful and assured me through the entire process that they would take care of me and they did just that from fixing my truck at no charge to me to providing me with a comparable truck until mine was ready. Thank you Brian Stubbs and Brad Hottinger for everything! More

Great car buying!! I felt stress-free purchasing a new car, honest and helpful staff. Great selection and go out of there way to make sure you're happy. Will be recommen I felt stress-free purchasing a new car, honest and helpful staff. Great selection and go out of there way to make sure you're happy. Will be recommending them to family and friends. More

Awesome customer service! My husband and I have purchased two new vehicles from Phil Wright within less than two months and both experiences were outstanding! We got the perfec My husband and I have purchased two new vehicles from Phil Wright within less than two months and both experiences were outstanding! We got the perfect SUV the first time around at the perfect price but unfortunately this vehicle was in an accident that totaled it out right after purchasing it. We needed to find the perfect SUV at the perfect price again. We did some shopping around at other dealerships to find the best price. Blake and Keith were able to help us find another perfect SUV and beat the prices that all the surrounding dealerships offered! Blake was very patient with us when we were indecisive about which vehicle to purchase. He took time out of his day to let us test drive the same vehicles multiple times to make up our minds. Blake also came in on his day off to help us purchase our vehicle. After purchasing this second vehicle, we noticed a small scratch on the steering wheel and Keith helped us to get a replacement ordered immediately with no hesitation and was happy to do it! They were a pleasure to do business with and not pushy at all! I never felt pressured into buying a vehicle either time! Phil Wright is the way to go when you’re looking to purchase a vehicle!!! More

Great. Very pleased. Satisfied with over all experience. Love our GMC Sierra . Everyone was friendly and helpful. Have dealt with them before and would aga Very pleased. Satisfied with over all experience. Love our GMC Sierra . Everyone was friendly and helpful. Have dealt with them before and would again. Thank you Phil Wright. More

Great experience Salesman was not pushy and worked with us to get the vehicle we needed. Will definitely do business with Phil Wright again and would recommend them to Salesman was not pushy and worked with us to get the vehicle we needed. Will definitely do business with Phil Wright again and would recommend them to anyone. More

Great 'Experience Russell and Brad were both very helpful! I got a great price, they explained everything to me and I love my new car and had a good experience buying. Russell and Brad were both very helpful! I got a great price, they explained everything to me and I love my new car and had a good experience buying. Thanks! More

Salesman was excellent Great sales would recommend to everyone interested in getting a new vehicle. Did a lot of research on line and on the phone asked a lot of questions g Great sales would recommend to everyone interested in getting a new vehicle. Did a lot of research on line and on the phone asked a lot of questions got good information More

Very Satisfied Great service and very little waiting. Thought I would have to wait a lot longer since my appointment was later than I remembered, but was "worked i Great service and very little waiting. Thought I would have to wait a lot longer since my appointment was later than I remembered, but was "worked in" quickly. More

Fastest one we have ever had at this service department. Because the ratings vary every time you are there. Depends on how busy they are and if they are in a good mood. This time was good. Because the ratings vary every time you are there. Depends on how busy they are and if they are in a good mood. This time was good. More

Buying New Truck Everyone I meet at Dealership was Friedly and Work with me on making the best deal. Cameron was knowledgable on the latest rebates and prices on new Everyone I meet at Dealership was Friedly and Work with me on making the best deal. Cameron was knowledgable on the latest rebates and prices on new Trucks. They were able to match the deals that I was offered at Little Rock/Conway dealerships. More