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Phil Wright Autoplex

Russellville, AR

4.7
1,745 Reviews
At Phil Wright Autoplex in Russellville AR, our goal is to provide you with an excellent experience while you're shopping for your new or pre-owned vehicle. We have a wide array of Chevy, Buick, and GMC inventory. We will work with you to get the deal you are looking for today.
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3300 E Main St

Russellville, AR

72802

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Showing 1,745 reviews

February 12, 2024

Terry did a great job with a smooth process with purchasing my car and is very genuine! More

by Brooke Dunn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry Reeves
Feb 14, 2024 -

Phil Wright Autoplex responded

Thank you for taking the time to review Phil Wright Autoplex, Brooke. We're glad to hear that you found the sales process to be smooth and easy. If you have any further questions, please don't hesitate to let us know. Sincerely, The Phil Wright Autoplex Team

February 12, 2024

Found a vehicle I liked online. Despite being two hours away, Blake went through the trouble of helping me out and answering any and all questions I had. We got through negotiations More

by Jacquot.stefan
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Blake Bustard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2024 -

Phil Wright Autoplex responded

Thank you so much for taking the time to share your feedback with us, Stefan! We work hard to make sure our guests have an awesome experience. We will share your comments with Blake and our team and we hope to work with you again down the road. Sincerely, The Phil Wright Autoplex Team

February 11, 2024

They treated me with respect and were kind. Not once did I get the feeling they were trying to rip me off. More

by ED15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adair Bautista, Patrick Watts
Feb 13, 2024 -

Phil Wright Autoplex responded

Ed, we always like to read customer feedback and are happy to know your recent visit was a pleasant one. Customer service is a huge priority for us, so it is great to know that our staff treated you with the respect you deserve. Congratulations on your vehicle! If there is anything else that we can do for you, please don’t hesitate to reach out. Sincerely, The Phil Wright Autoplex Team

February 05, 2024

Professional and responsive. Took complete care of us and our claim. Provided transportation to and from work. More

by MIKE.DONNA4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moises and the young lady at the service counter
Feb 06, 2024 -

Phil Wright Autoplex responded

Mike, thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the transportation we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care! Sincerely, The Phil Wright Autoplex Team

February 03, 2024

Terry Reeves very helpful and efficient. This was a smooth buying experience. We will be back More

by mwwright55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry Reeves
Feb 06, 2024 -

Phil Wright Autoplex responded

Thank you for your kind words and congratulations on your new car! We are very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Enjoy your new car! Sincerely, The Phil Wright Autoplex Team

February 02, 2024

Service was easy to schedule. Did not have to wait long for diagnosis and repair. Everything back to normal. More

by GDBALLARD
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Young lady in service department.
Feb 05, 2024 -

Phil Wright Autoplex responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Phil Wright Autoplex Team

January 31, 2024

The service department is second to none. They do an excellent job fixing your vehicle. More

by JOHNNYBUCHER3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All the service writers are great
Feb 02, 2024 -

Phil Wright Autoplex responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Phil Wright Autoplex Team

January 30, 2024

Excellent service, as always. Contact Joe Alexander if you are in the market for a vehicle, for car buying made simple and honest. More

by sundayleigh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexander, Joe
Feb 01, 2024 -

Phil Wright Autoplex responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. Sincerely, The Phil Wright Autoplex Team

January 30, 2024

Dwayne has always been very helpful. . He is very knowledgeable and courteous. He always explains the cost to me and gives me a choice as to what I want done.. More

by kenraychan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dwayne is the only One talk to.
Feb 01, 2024 -

Phil Wright Autoplex responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Phil Wright Autoplex Team

January 29, 2024

They were professional fast did great job kept me informed on progress fast and effiicinent More

by ROBERTKS2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Feb 01, 2024 -

Phil Wright Autoplex responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Phil Wright Autoplex Team

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