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Phil Wright Autoplex

Russellville, AR

4.7
1,673 Reviews
At Phil Wright Autoplex in Russellville AR, our goal is to provide you with an excellent experience while you're shopping for your new or pre-owned vehicle. We have a wide array of Chevy, Buick, and GMC inventory. We will work with you to get the deal you are looking for today.
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3300 E Main St

Russellville, AR

72802

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Showing 1,673 reviews

August 09, 2018

Excellent service!! Came in with pre-approval, told them the max I was allowed and the range I wanted the payment to be and went smoother than any car deal I've ever had! More

by MICK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blake "Buster" Bustard
Aug 09, 2018 -

Phil Wright Autoplex responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, The Phil Wright Autoplex Team

August 09, 2018

Great service advisor Went to dealership for potential brake problem during a camping trip. Service adviser was very helpful and everything checked out ok. They recommend More

by GORDONDMEYER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Adviser
Aug 09, 2018 -

Phil Wright Autoplex responded

Thanks for giving us the opportunity to service your vehicle. I am happy to hear that everything went well for you. I will pass your feedback along to the team! Sincerely, The Phil Wright Autoplex Team

August 09, 2018

AWESOME EXPERIENCE From salesmen to management to financing nothing but awesome. Hats off to Keith Holbrook , Adam , an Bobby Wells. Thanks to all for making Gracies day More

by STANGMOM25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam , Daniel Lemus , Keith Holbrook , Bobby Wells
Aug 09, 2018 -

Phil Wright Autoplex responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you! Please let us know if we can help you with anything else, thanks! Sincerely, The Phil Wright Autoplex Team

August 06, 2018

First and last stop for used Buick. Very pleasant experience. John David Jones was our Sales Consultant and was very professional and had a non-high pressure sales tactic approach. Sal More

by TONYK3760
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : John David Jones
Aug 07, 2018 -

Phil Wright Autoplex responded

Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with John and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Sincerely, The Phil Wright Autoplex Team

August 04, 2018

Found just the right vehicle. After sitting down with the salesman and deciding just what we wanted. They worked very hard to find the right vehicle. Thank you guys very much. More

by DROE62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Russ Wright, Chance Manning
Aug 07, 2018 -

Phil Wright Autoplex responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Phil Wright Autoplex Team

August 03, 2018

Great customer service! Josh genuinely cares about his customers. He listened and clarified the information I provided as to needing a vehicle. He then worked hard at placing More

by WJRSWEETONE40
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Johnson
Aug 07, 2018 -

Phil Wright Autoplex responded

Thank you for your great review! We're glad to have Josh on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Phil Wright Autoplex Team

August 02, 2018

Oil change tire rotation Grease all over the door seats outside of car. Hood steering wheel etc they cleaned it up but it never should have happened considering it was a brand More

by JUSTIN.COTHREN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Unknown
Aug 02, 2018 -

Phil Wright Autoplex responded

I am terribly sorry to hear about the negative impression you got during your recent visit at our dealership. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give me a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Sincerely, The Phil Wright Autoplex Team

August 01, 2018

Better buying experience than expected From price to service and dealing with my concerns, I waked away with a new truck that I wanted at the right price. They went far abd above what I’ve More

by BERTBARKER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Johnson
Aug 02, 2018 -

Phil Wright Autoplex responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Sincerely, The Phil Wright Autoplex Team

July 31, 2018

Finally made a decision on a truck after many internet stops Phil Wright was competing with Superior Chevrolet in Conway. Superior actually gave me a better price on a comparable Chevrolet model. We have purch More

by BOBLIMBIRD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Hipps
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chance Manning
Aug 02, 2018 -

Phil Wright Autoplex responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Sincerely, The Phil Wright Autoplex Team

July 29, 2018

Good purchasing experience. Camron Harris did a good job finding the car we wanted at the price we wanted. Overall it was a good experience in purchasing a vehicle. However it t More

by WA5LUY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Camron Harris
Jul 29, 2018 -

Phil Wright Autoplex responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss them in greater detail. Sincerely, The Phil Wright Autoplex Team

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