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Phil Wright Autoplex
Russellville, AR
1,673 Reviews
At Phil Wright Autoplex in Russellville AR, our goal is to provide you with an excellent experience while you're shopping for your new or pre-owned vehicle. We have a wide array of Chevy, Buick, and GMC inventory. We will work with you to get the deal you are looking for today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,673 reviews
August 22, 2018
Quick! I walked in to check on a time to get my oil changed and they got me right in! After the oil was changed, Dewayne advised me that I needed to get my b I walked in to check on a time to get my oil changed and they got me right in! After the oil was changed, Dewayne advised me that I needed to get my brakes changed in the very near future. More
by STYLINGMOM956
Verified CustomerEmployees Worked With
Dewayne Caldwell, Charlie Bird
Helpful August 22, 2018
They was fast and helpful I like the way they treated me and answered the question I had I am. Am very satisfied and would use their services again. And would recommend them to I like the way they treated me and answered the question I had I am. Am very satisfied and would use their services again. And would recommend them to friends More
by CLEVELAN70
Employees Worked With
August 21, 2018
Good Service - Shuttle Service Appreciated Understanding you get what you pay for, my 2011 Chevy Silverado has received stellar service and keeps her running smooth. Without shuttle service, I Understanding you get what you pay for, my 2011 Chevy Silverado has received stellar service and keeps her running smooth. Without shuttle service, I would have to take time off of work. Thank you PWA Service Department! You all rock. More
by LuckyL1111
Employees Worked With
Dwayne, Woman in Service,
August 18, 2018
Oil change Very good to explain every thing, cold waiting room, good refreshments, mechanic left grease smudges on glove box area, would have had them clean this Very good to explain every thing, cold waiting room, good refreshments, mechanic left grease smudges on glove box area, would have had them clean this but was to far away to go back. More
by steph r
Employees Worked With
Didn’t notice names
August 16, 2018
Quick The service department provide very good and very quick service. Waiting room is nicely furnished with complimentary coffe and sodas for customers, sa The service department provide very good and very quick service. Waiting room is nicely furnished with complimentary coffe and sodas for customers, sales people, and service people. More
by RMRPOTTS
Employees Worked With
August 15, 2018
I’m telling you I felt like I was part of the family! My sales person was easy to work with, straight up on everything. He gained my confidence in the first 10 minutes with him. Absolutely no pressure, it My sales person was easy to work with, straight up on everything. He gained my confidence in the first 10 minutes with him. Absolutely no pressure, it was how can I help you, and he did!!! More
by BRAD.KELLY02
Employees Worked With
Vernon Hubbart
August 14, 2018
Great job Everyone is always nice and professional and do a great job, thank you very much for all your hard work. Being single it’s always nice to know that Everyone is always nice and professional and do a great job, thank you very much for all your hard work. Being single it’s always nice to know that the dealership will always be honest and trustworthy. Again thank you More
by terrytully42
August 12, 2018
Respect and appreciation Everyone was very nice. I was treated like I was appreciated! Salesman(Russell Wade) was good, not pushy but very helpful. I do look forward to dealin Everyone was very nice. I was treated like I was appreciated! Salesman(Russell Wade) was good, not pushy but very helpful. I do look forward to dealing with this salesman and dealership in the future! More
by JIMJER
Employees Worked With
Other Employees :
Do not remember the man's name that did the paperwork, also very efficient and courteous.
August 10, 2018
Still there and showing kindness One of our trucks broke down near Russellville, and I had it towed to the nearest Chevy dealer which happened to be Phil Wright in Russellville. I was One of our trucks broke down near Russellville, and I had it towed to the nearest Chevy dealer which happened to be Phil Wright in Russellville. I was after hours, and I drove to Russellville from Little Rock to pick up my employee. Dewayne Caldwell was still there, and my employee was inside out of the heat with a cold drink in his hand. Dewayne added the tow fee to our bill and kept me informed on the repairs. He went above and beyond. I would use Phil Wright regularly if they were in Little Rock. Great job! More
by TGREEN3
Employees Worked With
Dewayne Caldwell
August 10, 2018
Amazing service and experience! From the moment I walked in the door, I was treated special! Everyone was super nice and ready to help. Exceeded my expectation of when my car would From the moment I walked in the door, I was treated special! Everyone was super nice and ready to help. Exceeded my expectation of when my car would be ready!!!! One of the HUGE reasons I purchase from Phil Wright! Customer service is like no other! More
by slh
