Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Phil Wright Autoplex

Russellville, AR

Overview
Employees
Reviews
Vehicles
4.7
1,733 Reviews
At Phil Wright Autoplex in Russellville AR, our goal is to provide you with an excellent experience while you're shopping for your new or pre-owned vehicle. We have a wide array of Chevy, Buick, and GMC inventory. We will work with you to get the deal you are looking for today.
Contact Dealership
View Awards

3300 E Main St

Russellville, AR

72802

Directions

By Type

Showing 1,733 reviews

October 30, 2024

Russell Wade will take great care of you at Phil Wright. Highly recommend them. Great local dealership. More

by GWMATHIS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russel Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
October 27, 2024

I have a radio issue that GM does not know how to fix! !!!! I was told it’s a software issue that has not been identified for at least a year. More

by larryandsharon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Hipps
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chauntisy Ayers
4.0
This rating includes all reviews, with more weight given to recent reviews.
John David Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service manager
Report | Print
Oct 29, 2024 -

Phil Wright Autoplex responded

Thank you for sharing your experience with us. We understand that this issue is frustrating, and it's concerning to hear about the ongoing software problem. At Phil Wright Autoplex, we are committed to resolving our customers' concerns efficiently. Our team will be happy to assist you as soon as a solution is identified. Your feedback is appreciated, and we look forward to working with you. Sincerely, The Phil Wright Autoplex Team

October 26, 2024

The associate that helped me was efficient, quick and knowledgeable. But, this happens every time I go to the Service Dept. I always get great service. BRAVO!!!!!! More

by cmdrnavy1994
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody 5 STARS
Report | Print
Oct 29, 2024 -

Phil Wright Autoplex responded

Thank you for your kind words! We're thrilled to hear that you consistently receive efficient and knowledgeable service from our team at Phil Wright Autoplex's Service Department. Your feedback means a lot to us, and we appreciate you recognizing our efforts. We look forward to seeing you again soon! Sincerely, The Phil Wright Autoplex Team

October 24, 2024

Adair was very helpful in answering my questions and had a great attitude! I received great customer service the entire time. More

by djayles1960
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adair
Report | Print
Oct 26, 2024 -

Phil Wright Autoplex responded

Thank you for your kind words! We're thrilled to hear that Adair provided excellent service and was able to assist you with your questions. At Phil Wright Autoplex, we pride ourselves on delivering great customer service. We look forward to helping you again in the future! Sincerely, The Phil Wright Autoplex Team

October 20, 2024

Nice and friendly staff. Quick service. Clean restrooms and waiting rooms. I will keep using them More

by PAUGILMORE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David in service
Report | Print
Oct 22, 2024 -

Phil Wright Autoplex responded

Thank you for your kind words! We're so glad to hear that you had a positive experience with our staff and enjoyed the quick service at Phil Wright Autoplex. We appreciate your loyalty and look forward to seeing you again soon! Sincerely, The Phil Wright Autoplex Team

October 19, 2024

Service department was on time for software update in my truck and was complete in a short time More

by rdbutts67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Oct 22, 2024 -

Phil Wright Autoplex responded

Thank you for your kind words! We're thrilled to hear that our service department was timely with the software update for your truck and that it was completed quickly. Your feedback means a lot to us at Phil Wright Autoplex, and we appreciate you taking the time to share your experience. We look forward to assisting you again in the future! Sincerely, The Phil Wright Autoplex Team

October 14, 2024

Was very easy to get the work done and they were very nice to me and friendly More

by jones.joe37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russel Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 16, 2024 -

Phil Wright Autoplex responded

Thank you for your kind words, Joe! We’re thrilled to hear that you found it easy to get the work done at Phil Wright Autoplex and that our team was friendly and accommodating. We truly appreciate your feedback and look forward to seeing you again! Sincerely, The Phil Wright Autoplex Team

October 13, 2024

Always cordial and courteous. David was very thorough and all service, including a recall part replacement, was done in a timely manner. All body panel parts removed, in order to More

by RANDALLMSGALFORD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David, in the service department.
Report | Print
Oct 15, 2024 -

Phil Wright Autoplex responded

Thank you for your kind words! We appreciate you taking the time to share your experience with Phil Wright Autoplex. It's great to hear that David provided thorough service and that everything was completed to your satisfaction. We look forward to serving you again in the future! Sincerely, The Phil Wright Autoplex Team

October 12, 2024

Dealership was awesome! Came though on time. Delivered to us out of state personally by GM. Great to do business with! More

by mfeske
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny Hipps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 15, 2024 -

Phil Wright Autoplex responded

Thank you for your wonderful review! We're thrilled to hear that you had such a positive experience at Phil Wright Autoplex and that our GM was able to deliver your vehicle personally. We appreciate your business and look forward to serving you again in the future! Safe travels! Sincerely, The Phil Wright Autoplex Team

October 04, 2024

Very pleasant over the phone when making my oil change appointment. I asked that the cabin filters be checked and changed if needed. They rotated the tires, checked fluids etc. Turns out cabin filters wer More

by misslibra60.pe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave? GM Service Dept
Report | Print
Oct 07, 2024 -

Phil Wright Autoplex responded

Thank you so much for your kind words! We're thrilled to hear that you had a pleasant experience over the phone and received great service during your oil change appointment at Phil Wright Autoplex. It’s wonderful that our team was able to check everything, including your cabin filters. We appreciate your feedback and look forward to seeing you again for your next service! Sincerely, The Phil Wright Autoplex Team

1
2
...
174