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Phil Smith Kia - Service Center

Lighthouse Point, FL

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168 Reviews

168 Reviews of Phil Smith Kia - Service Center

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September 21, 2021

Excellent customer services. I was told 45 minutes and I was in and out. Very clean as well. More

by Sherri.stern
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ameer Ali
Sep 22, 2021 -

Phil Smith Kia responded

Thank you for your review! We work hard to provide an exceptional experience for each and every customer. We are thrilled that is what you experienced. We appreciate your business and look forward to seeing you again in the future!

September 18, 2021

A true pleasure to encounter such professionalism and knowledgeable staff Thank you Preston, appreciate you More

by skkylar7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Preston Seiler
Sep 18, 2021 -

Phil Smith Kia responded

Thank you for your review! We work hard to provide an exceptional experience for each and every customer. We are thrilled that is what you experienced. Preston will be happy to hear your remarks as well. We appreciate your business and look forward to seeing you again in the future!

September 13, 2021

Service was excellent and Leslie who greeted me and kept me informed of things was wonderful....Thank you!! More

by EdSueSissy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leslie
Sep 14, 2021 -

Phil Smith Kia responded

Thank you for your review! That’s great to hear.. We appreciate your business and look forward to seeing you next time!

August 27, 2021

I only waited for about two hours to have all my services done, including a replacement tire and mount More

by BrianK5823
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay! He was great
Aug 30, 2021 -

Phil Smith Kia responded

Thank you for your review! That’s great to hear.. Thank you for your business. We look forward to seeing you next time!

August 27, 2021

Always great service by all team members and work done in less the amount of time quoted of 2 recalls. More

by frenchie65
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ameer Ali
Aug 30, 2021 -

Phil Smith Kia responded

Thank you for your review! We strive to provide exceptional service. Glad that is what you experience. Thank you for being such a loyal customer. We look forward to seeing you next time!

August 22, 2021

Always great service by all team members, clean location, work done is less the amount of time quoted, comfortable waiting area, always a pleasure to have car serviced by Phil Smith KIA More

by James A Nadeau
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Janii Fitzgarald
Aug 23, 2021 -

Phil Smith Kia responded

Thank you for your review, James! We strive to provide exceptional service. Glad that is what you experienced. Thank you for being such a loyal customer. We look forward to seeing you next time!

August 14, 2021

Easy to setup appointment for service. Easy to check car in. Easy to check car out. Everything done as indicated quickly and efficiently. Lacey is awesome! More

by fc0414
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lacey in service , Diego Dias, Jorge Cardoso
Aug 16, 2021 -

Phil Smith Kia responded

Thank you for your review! We strive to provide exceptional service. Glad that is what you experienced. Thank you for your business. We look forward to seeing you next time!

July 31, 2021

Entered service area without appointment - quickly attended to by a Kia service associate - informed that wait time might be a question which was "no problem". Shown to the waiting area, brought an El More

by duther
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ameer Ali
Aug 01, 2021 -

Phil Smith Kia responded

Thank you for sharing your experience, Duther! We strive to provide exceptional service. Glad that is what you experienced. We look forward to seeing you next time!

July 20, 2021

Best dealership! Everyone is so nice ! Preston is the best and very grateful I was able to purchase my car from here . Everyone in the service department is so wonderful as well. Neil Stokes the manager More

by kellycline21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil Stokes, Preston Seiler
Jul 20, 2021 -

Phil Smith Kia responded

Thank you for your review, Kellycline21! We work hard to provide an exceptional experience for each and every customer. We are thrilled that is what you experienced. We appreciate your business and look forward to seeing you again in the future!

July 18, 2021

Service was completed on time. A/C compressor replaced and tested. Oil consumption test in progress. Will return to dealership at 1000 miles to determine result of test. More

by njmrno1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ameer Ali
Jul 18, 2021 -

Phil Smith Kia responded

Thank you for your review! We strive to provide exceptional service. Glad that is what you experienced. We look forward to seeing you next time!